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Management & management techniques

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Management & management techniques

Robert Petruska - Gemba Walks for Service Excellence: The Step-by-Step Guide for Identifying Service Delighters - 9781439886748 - V9781439886748

Gemba Walks for Service Excellence: The Step-by-Step Guide for Identif...

Robert Petruska

Paperback. Num Pages: 99 pages, 70 black & white illustrations, 3 black & white tables. BIC Classification: KJMV5; TBC. Category: (UP) Postgraduate, Research & Scholarly. Dimension: 279 x 215 x 6. Weight in Grams: 406.
Publisher
Taylor & Francis Inc United States
Number of pages
99
Format
Paperback
Publication date
2012
Edition
Pap/Cdr
Condition
New
SKU
V9781439886748
ISBN
9781439886748
Paperback
Condition: New

€ 51.15

Book details
Tristan Boutros - The Basics of Process Improvement - 9781498719889 - V9781498719889

The Basics of Process Improvement

Tristan Boutros

Paperback. Num Pages: 257 pages, 41 black & white illustrations. BIC Classification: KJMV5. Category: (G) General (US: Trade); (U) Tertiary Education (US: College). Dimension: 158 x 236 x 24. Weight in Grams: 384.
Publisher
Taylor & Francis Inc
Format
Paperback
Publication date
2016
Condition
New
SKU
V9781498719889
ISBN
9781498719889
Paperback
Condition: New

€ 30.99
€ 30.87

Book details
Tony McNulty - Management by Permission: Managing People in the 21st Century - 9783319252452 - V9783319252452

Management by Permission: Managing People in the 21st Century

Tony McNulty

Hardback. Series: Management for Professionals. Num Pages: 245 pages, 17 black & white illustrations, 43 colour illustrations, biography. BIC Classification: KJMV2. Category: (P) Professional & Vocational. Dimension: 235 x 155. .
Publisher
Springer International Publishing AG
Format
Hardback
Publication date
2016
Edition
1st ed. 2016
Condition
New
SKU
V9783319252452
ISBN
9783319252452
Hardback
Condition: New

€ 80.79

Book details
Warren Brussee - Statistics for Six Sigma Made Easy! Revised and Expanded Second Edition - 9780071797535 - V9780071797535 31%OFF

Statistics for Six Sigma Made Easy! Revised and Expanded Second Editio...

Warren Brussee

Paperback. Written in plain English anyone can understand, Statistics for Six Sigma Made Easy, Second Edition, provides an overview of the Six Sigma methodology and techniques for successful implementation. The author offers a clear explanation of DMAICthe problem-solving method used by Six Sigma Greenbelts for projects and process improvements Num Pages: 304 pages, ill. BIC Classification: KJMQ. Category: (P) Professional & Vocational. Dimension: 234 x 187 x 19. Weight in Grams: 470.
Publisher
McGraw-Hill Education - Europe United States
Number of pages
272
Format
Paperback
Publication date
2012
Edition
2nd Edition
Condition
New
SKU
V9780071797535
ISBN
9780071797535
Paperback
Condition: New

€ 43.99
€ 30.38

Book details
Geoff Mead - Telling the Story: The Heart and Soul of Successful Leadership - 9781118617168 - V9781118617168 28%OFF

Telling the Story: The Heart and Soul of Successful Leadership

Geoff Mead

Hardcover. How to master the art of narrative leadership Telling the Story shows how leaders affect our understanding of what is possible and desirable through the stories they tell. Num Pages: 336 pages, illustrations. BIC Classification: KJMB. Category: (P) Professional & Vocational. Dimension: 236 x 153 x 23. Weight in Grams: 624.
Publisher
John Wiley & Sons Inc United States
Number of pages
256
Format
Hardback
Publication date
2014
Edition
1st Edition
Condition
New
SKU
V9781118617168
ISBN
9781118617168
Hardback
Condition: New

€ 33.99
€ 24.58

Book details
Andrea Burattin - Process Mining Techniques in Business Environments: Theoretical Aspects, Algorithms, Techniques and Open Challenges in Process Mining - 9783319174815 - V9783319174815

Process Mining Techniques in Business Environments: Theoretical Aspect...

Andrea Burattin

Paperback. .
Publisher
Springer International Publishing AG Switzerland
Number of pages
220
Format
Paperback
Publication date
2015
Edition
2015th Edition
Condition
New
SKU
V9783319174815
ISBN
9783319174815
Paperback
Condition: New

€ 74.51

Book details
Clayton M. Christensen - Competing Against Luck: The Story of Innovation and Customer Choice - 9780062435613 - V9780062435613 33%OFF

Competing Against Luck: The Story of Innovation and Customer Choice

Clayton M. Christensen

Hardback. Discusses how companies can "transform innovation from a game of chance to one in which they develop products and services customers not only want to buy, but are willing to pay premium prices for"--Amazon.com. Num Pages: 288 pages, illustrations. BIC Classification: KJD; KJMV6. Category: (G) General (US: Trade). Dimension: 300 x 80 x 20. Weight in Grams: 480.
Publisher
HarperCollins Publishers Inc
Format
Hardback
Publication date
2016
Edition
1st Edition
Condition
New
SKU
V9780062435613
ISBN
9780062435613
Hardback
Condition: New

€ 26.99
€ 18.06

Book details
Peter J. Neumann (Ed.) - Cost-Effectiveness in Health and Medicine - 9780190492939 - V9780190492939

Cost-Effectiveness in Health and Medicine

Peter J. Neumann (Ed.)

Hardback. Preceded by: Cost-effectiveness in health and medicine / edited by Marthe R. Gold .. [et al.]. New York: Oxford University Press, 1996. Editor(s): Neumann, Peter J.; Russell, Louise B.; Siegel, Joanna E.; Ganiats, Theodore G.; Sanders, Gillian D. Num Pages: 536 pages. BIC Classification: 1KBB; KCQ; KJMV1; MBPM. Category: (G) General (US: Trade). Dimension: 168 x 272 x 40. Weight in Grams: 850.
Publisher
Oxford University Press Inc
Format
Hardback
Publication date
2016
Edition
2nd Edition
Condition
New
SKU
V9780190492939
ISBN
9780190492939
Hardback
Condition: New

€ 97.22

Book details
Kevin Murray - People with Purpose: How Great Leaders Use Purpose to Build Thriving Organizations - 9780749476953 - V9780749476953 39%OFF

People with Purpose: How Great Leaders Use Purpose to Build Thriving O...

Kevin Murray

Paperback. People with Purpose explores the competitive advantage of having a compelling purpose at the heart of your business strategy, especially when combined with powerful values and a focus on relationships. Num Pages: 288 pages, black & white illustrations. BIC Classification: KJC; KJMB. Category: (P) Professional & Vocational; (U) Tertiary Education (US: College). Dimension: 158 x 233 x 16. Weight in Grams: 438.
Publisher
Kogan Page Ltd
Format
Paperback
Publication date
2017
Edition
1st Edition
Condition
New
SKU
V9780749476953
ISBN
9780749476953
Paperback
Condition: New

€ 36.99
€ 22.44

Book details
Adolfo Villafiorita - Introduction to Software Project Management - 9781466559530 - V9781466559530

Introduction to Software Project Management

Adolfo Villafiorita

Hardback. Num Pages: 296 pages, 63 black & white illustrations, 32 black & white tables. BIC Classification: KJMP; TBC; UMZ. Category: (G) General (US: Trade); (U) Tertiary Education (US: College). Dimension: 162 x 234 x 24. Weight in Grams: 642.
Publisher
Taylor & Francis Ltd
Format
Hardback
Publication date
2014
Edition
1st Edition
Condition
New
SKU
V9781466559530
ISBN
9781466559530
Hardback
Condition: New

€ 129.04

Book details
Max Landsberg - Mastering Coaching: Practical insights for developing high performance - 9781781254073 - V9781781254073 27%OFF

Mastering Coaching: Practical insights for developing high performance

Max Landsberg

Paperback. What coaches and managers need to know to truly master the skills of coaching in order to deliver high performance Num Pages: 256 pages. BIC Classification: KJMV2; VSC. Category: (G) General (US: Trade); (P) Professional & Vocational; (U) Tertiary Education (US: College). Dimension: 131 x 198 x 21. Weight in Grams: 284.
Publisher
Profile Books Ltd
Format
Paperback
Publication date
2015
Edition
Reprint
Condition
New
SKU
V9781781254073
ISBN
9781781254073
Paperback
Condition: New

€ 15.99
€ 11.65

Book details
Peter Sammons - Contract Management: Core Business Competence - 9780749480646 - V9780749480646 11%OFF

Contract Management: Core Business Competence

Peter Sammons

Paperback. Learn from this practical guide full of tools for managing contracts, specifically client-supplier relationships and big procurement contracts. Num Pages: 280 pages. BIC Classification: KJMV8. Category: (P) Professional & Vocational; (U) Tertiary Education (US: College). Dimension: 234 x 156. .
Publisher
Kogan Page Ltd
Format
Paperback
Publication date
2017
Edition
1st Edition
Condition
New
SKU
V9780749480646
ISBN
9780749480646
Paperback
Condition: New

€ 46.99
€ 42.03

Book details
Michael Cox - The Mixer: The Story of Premier League Tactics, from Route One to False Nines - 9780008215552 - V9780008215552 28%OFF

The Mixer: The Story of Premier League Tactics, from Route One to Fals...

Michael Cox

Paperback. Num Pages: 464 pages. BIC Classification: 1DB; 3JJPR; 3JMC; KJM; WSJA. Category: (G) General (US: Trade). Dimension: 197 x 130. Weight in Grams: 270.
Publisher
HarperCollins Publishers
Format
Paperback
Publication date
2018
Condition
New
SKU
V9780008215552
ISBN
9780008215552
Paperback
Condition: New

€ 17.99
€ 12.96

Book details
Steven P. Blais - Business Analysis: Best Practices for Success - 9781118076002 - V9781118076002 17%OFF

Business Analysis: Best Practices for Success

Steven P. Blais

Hardcover. The definitive guide on the roles and responsibilities of the business analyst Business Analysis offers a complete description of the process of business analysis in solving business problems. Num Pages: 432 pages, Illustrations. BIC Classification: KJMD. Category: (P) Professional & Vocational. Dimension: 163 x 240 x 37. Weight in Grams: 660.
Publisher
John Wiley & Sons Inc
Number of pages
432
Format
Hardback
Publication date
2011
Edition
1st Edition
Condition
New
SKU
V9781118076002
ISBN
9781118076002
Hardback
Condition: New

€ 80.81
€ 67.19

Book details
Jenny Dearborn - The Data Driven Leader: A Powerful Approach to Delivering Measurable Business Impact Through People Analytics - 9781119382201 - V9781119382201 29%OFF

The Data Driven Leader: A Powerful Approach to Delivering Measurable B...

Jenny Dearborn

Hardback. Data is your most valuable leadership asset here's how to use it Data Driven Leadership presents a clear, accessible guide to putting data to work for your team. While companies everywhere are busy collecting data, very few actually use it internally; even when the infrastructure is already in place, analysis is lacking. Num Pages: 256 pages. BIC Classification: KJMB. Category: (P) Professional & Vocational. Weight in Grams: 666.
Publisher
John Wiley & Sons Inc
Format
Hardback
Publication date
2017
Edition
1st Edition
Condition
New
SKU
V9781119382201
ISBN
9781119382201
Hardback
Condition: New

€ 30.99
€ 21.87

Book details
George Wright - Scenario Thinking: Practical Approaches to the Future - 9780230271562 - V9780230271562

Scenario Thinking: Practical Approaches to the Future

George Wright

Hardback. Presents new methods in scenario thinking, based on a mix of high-level research and top-level consultancy experience. The authors describe the logical bases of a range of scenario methods and provide detailed 'road maps' on how to implement them - together with practical examples of their application. Num Pages: 192 pages, 1 black & white tables, 23 figures. BIC Classification: KJC; KJD; KJMD. Category: (P) Professional & Vocational. Dimension: 240 x 159 x 17. Weight in Grams: 440.
Publisher
Palgrave Macmillan
Number of pages
192
Format
Hardback
Publication date
2011
Condition
New
SKU
V9780230271562
ISBN
9780230271562
Hardback
Condition: New

€ 64.65

Book details
Harvard Business Review - HBR´s 10 Must Reads on Teams (with featured article The Discipline of Teams, by Jon R. Katzenbach and Douglas K. Smith) - 9781422189870 - V9781422189870 9%OFF

HBR´s 10 Must Reads on Teams (with featured article The Discipline of...

Harvard Business Review

Paperback. Series: HBR's 10 Must Reads. Num Pages: 208 pages, black & white illustrations, black & white tables, figures. BIC Classification: KJMB; KJMD. Category: (G) General (US: Trade). Dimension: 210 x 139 x 14. Weight in Grams: 232.
Publisher
Harvard Business Review Press
Number of pages
192
Format
Paperback
Publication date
2013
Condition
New
SKU
V9781422189870
ISBN
9781422189870
Paperback
Condition: New

€ 23.99
€ 21.88

Book details
Nigel Paine - Building Leadership Development Programmes: Zero-Cost to High-Investment Programmes that Work - 9780749476939 - V9780749476939 12%OFF

Building Leadership Development Programmes: Zero-Cost to High-Investme...

Nigel Paine

Paperback. Build leadership development programmes that deliver lasting value with this practical guide featuring best practice from experts in the field. Num Pages: 288 pages, black & white illustrations. BIC Classification: KJMB; KJMV2. Category: (P) Professional & Vocational; (U) Tertiary Education (US: College). Dimension: 158 x 243 x 21. Weight in Grams: 458.
Publisher
Kogan Page Ltd
Format
Paperback
Publication date
2016
Edition
1st Edition
Condition
New
SKU
V9780749476939
ISBN
9780749476939
Paperback
Condition: New

€ 44.99
€ 39.81

Book details
James P. Womack - The Machine That Changed the World - 9781847370556 - V9781847370556 28%OFF

The Machine That Changed the World

James P. Womack

Paperback. A new paperback reissue of the classic, internationally bestselling book that first articulated the principles of lean production, with a new foreword by the authors. Num Pages: 352 pages. BIC Classification: KJM; KNDR. Category: (G) General (US: Trade); (P) Professional & Vocational. Dimension: 317 x 136 x 23. Weight in Grams: 328.
Publisher
Simon & Schuster Ltd
Number of pages
352
Format
Paperback
Publication date
2007
Edition
ABANDON
Condition
New
SKU
V9781847370556
ISBN
9781847370556
Paperback
Condition: New

€ 17.99
€ 12.99

Book details
Torin M. Finser - Leadership Development: Change from the Inside Out - 9781621481485 - V9781621481485 15%OFF

Leadership Development: Change from the Inside Out

Torin M. Finser

Paperback. Num Pages: 352 pages, black & white illustrations. BIC Classification: JNK; KJM; KJVX. Category: (G) General (US: Trade). Dimension: 157 x 229 x 26. Weight in Grams: 504.
Publisher
SteinerBooks, Inc
Format
Paperback
Publication date
2016
Condition
New
SKU
V9781621481485
ISBN
9781621481485
Paperback
Condition: New

€ 34.99
€ 29.78

Book details
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