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Business & management
Results 8305 - 8328 of 9394
Business & management
Hardcover.
Bring Disney-level customer experience to your organization with insider guidance
The Experience is a unique guide to mastering the art of customer service and service relationships, based on the principles employed at the renowned leader in customer experience - the Walt Disney Company. Num Pages: 304 pages, illustrations. BIC Classification: KJSU. Category: (P) Professional & Vocational. Dimension: 238 x 164 x 28. Weight in Grams: 502.
- Publisher
- John Wiley & Sons Inc
- Format
- Hardback
- Publication date
- 2015
- Edition
- 1st Edition
- Condition
- New
- SKU
- V9781119028659
- ISBN
- 9781119028659
Hardback
Condition: New
€ 27.99€ 21.09
€ 27.99
€ 21.09
Paperback. Offers coverage of international, comparative and cross-cultural HRM. Suitable for students taking this subject for the first time or studying in their second language, this title balances theory with cases and examples from across the globe. It combines three approaches of study: International, Comparative, and Cross-cultural. Num Pages: 442 pages. BIC Classification: KJMV2. Category: (G) General (US: Trade). Dimension: 244 x 191 x 22. Weight in Grams: 764.
- Publisher
- Chartered Institute of Personnel & Development United Kingdom
- Format
- Paperback
- Publication date
- 2013
- Edition
- 1st Edition
- Condition
- New
- SKU
- V9781843983002
- ISBN
- 9781843983002
Paperback
Condition: New
€ 59.14€ 58.70
€ 59.14
€ 58.70
Hardback. An interdisciplinary critique of business ethics as an ideology. The author discloses how contemporary business ethics is too weak to create a truly critical voice of American capitalist economy. Num Pages: 224 pages, black & white illustrations, black & white tables. BIC Classification: KJG. Category: (P) Professional & Vocational. Dimension: 224 x 146 x 18. Weight in Grams: 388. An American Cultural Perspective. 224 pages, illustrations. An interdisciplinary critique of business ethics as an ideology. The author discloses how contemporary business ethics is too weak to create a truly critical voice of American capitalist economy. Cateogry: (P) Professional & Vocational. BIC Classification: KJG. Dimension: 224 x 146 x 18. Weight: 388.
- Publisher
- Palgrave Macmillan
- Number of pages
- 224
- Format
- Hardback
- Publication date
- 2010
- Edition
- 2011th Edition
- Condition
- New
- SKU
- V9780230285538
- ISBN
- 9780230285538
Hardback
Condition: New
€ 99.37€ 16.39
€ 99.37
€ 16.39
Paperback. Develop professional practice in learning and development with this definitive guide for the modern organization. Editor(s): Loon, Mark. Num Pages: 424 pages, black & white illustrations. BIC Classification: KJMV2. Category: (P) Professional & Vocational; (U) Tertiary Education (US: College). Dimension: 158 x 234 x 25. Weight in Grams: 660.
- Publisher
- Kogan Page Ltd
- Format
- Paperback
- Publication date
- 2016
- Edition
- 1st Edition
- Condition
- New
- SKU
- V9780749477424
- ISBN
- 9780749477424
Paperback
Condition: New
€ 52.99€ 47.60
€ 52.99
€ 47.60
Paperback. Offers a reinterpretation of the Keynesian revolution that casts uncertainty, risk, and financial markets as the drivers of boom and bust cycles. Num Pages: 181 pages, Illustrations. BIC Classification: KCA; KJ. Category: (P) Professional & Vocational. Dimension: 228 x 152 x 11. Weight in Grams: 288.
- Publisher
- McGraw-Hill Education - Europe United States
- Number of pages
- 181
- Format
- Paperback
- Publication date
- 2008
- Edition
- 1st Edition
- Condition
- New
- SKU
- V9780071593014
- ISBN
- 9780071593014
Paperback
Condition: New
€ 37.99€ 27.07
€ 37.99
€ 27.07
Hardback. Discover your Life Word! In One Word that will Change your Life authors Jon Gordon, Dan Britton, and Jimmy Page helped readers discover their yearly word to live with more intention, focus and purpose. Num Pages: 112 pages. BIC Classification: KJ. Category: (P) Professional & Vocational. Dimension: 136 x 186 x 16. Weight in Grams: 186.
- Publisher
- John Wiley & Sons Inc
- Format
- Hardback
- Publication date
- 2017
- Edition
- 1st Edition
- Condition
- New
- SKU
- V9781119351450
- ISBN
- 9781119351450
Hardback
Condition: New
€ 20.99€ 16.87
€ 20.99
€ 16.87
Hardback. This is the 10th anniversary edition, we seek to update the theoretical and empirical work and professional practice issues associated with transformational and charismatic leadership that have transpired over the past decade. Authors from the original volume have provided an addendum to their original chapters updating what has occurred in their w Editor(s): Avolio, Bruce J.; Yammarino, Francis J. (School of Management, Binghampton University, New York, USA). Series: Monographs in Leadership & Management. Num Pages: 503 pages, illustrations (black and white). BIC Classification: JPHL; KJMB. Category: (UP) Postgraduate, Research & Scholarly. Dimension: 235 x 167 x 46. Weight in Grams: 936.
- Publisher
- Emerald Publishing Limited United Kingdom
- Number of pages
- 503
- Format
- Hardback
- Publication date
- 2013
- Edition
- 10th Anniversary ed
- Condition
- New
- SKU
- V9781781905999
- ISBN
- 9781781905999
Hardback
Condition: New
€ 159.14
€ 159.14
Paperback. Introduces you to six easy-to-master communication technology that lets you say what you mean, mean what you say, and get what you want - at home, in the office, and in almost every social and interpersonal setting. Num Pages: 256 pages. BIC Classification: KJP; VS. Category: (P) Professional & Vocational. Dimension: 228 x 153 x 16. Weight in Grams: 352.
- Publisher
- McGraw-Hill Education - Europe United States
- Number of pages
- 224
- Format
- Paperback
- Publication date
- 2004
- Edition
- PowerPhrases! Expanded
- Condition
- New
- SKU
- V9780071424851
- ISBN
- 9780071424851
Paperback
Condition: New
€ 26.99€ 20.24
€ 26.99
€ 20.24
Paperback. Draws on over a decade of research and field testing to take you on far ranging journeys from Kenya to California, from transport to telecommunications, to reveal the hidden structure of success in a world of interdependence. This title offers a new set of frameworks and tools that can multiply your odds of innovation success. Num Pages: 288 pages, Illustrations. BIC Classification: KJC; KJD. Category: (P) Professional & Vocational; (U) Tertiary Education (US: College). Dimension: 156 x 233 x 21. Weight in Grams: 380.
- Publisher
- Penguin Putnam
- Number of pages
- 288
- Format
- Paperback
- Publication date
- 2012
- Condition
- New
- SKU
- V9780670921683
- ISBN
- 9780670921683
Paperback
Condition: New
€ 23.99€ 16.63
€ 23.99
€ 16.63
Hardback. New examples and topics in this revised edition of the book that teaches managers the nuance behind the numbers for their use in everyday management Num Pages: 284 pages, illustrations. BIC Classification: KJMV1. Category: (G) General (US: Trade). Dimension: 241 x 162 x 25. Weight in Grams: 530.
- Publisher
- Harvard Business Review Press United States
- Number of pages
- 284
- Format
- Hardback
- Publication date
- 2013
- Edition
- Revised, Expanded
- Condition
- New
- SKU
- V9781422144114
- ISBN
- 9781422144114
Hardback
Condition: New
€ 30.99€ 27.41
€ 30.99
€ 27.41
Paperback. A unique insider's guide to turning risk into opportunity Num Pages: 304 pages, black & white illustrations. BIC Classification: KJH. Category: (G) General (US: Trade); (P) Professional & Vocational. Dimension: 196 x 130 x 23. Weight in Grams: 246.
- Publisher
- Orion Publishing Co United Kingdom
- Number of pages
- 304
- Format
- Paperback
- Publication date
- 2008
- Condition
- New
- SKU
- V9780753824368
- ISBN
- 9780753824368
Paperback
Condition: New
€ 13.99€ 11.06
€ 13.99
€ 11.06
Paperback. The third edition of Resolving Conflicts at Work will identify core strategies for use by workplace leaders, managers, union representatives, human resource experts, consultants, and employees to resolve and prevent both intermittent and chronic conflicts in the workplace. Num Pages: 400 pages, Illustrations. BIC Classification: KJMV2; KJN; KNXB. Category: (P) Professional & Vocational. Dimension: 154 x 227 x 28. Weight in Grams: 542.
- Publisher
- John Wiley and Sons Ltd United Kingdom
- Number of pages
- 400
- Format
- Paperback
- Publication date
- 2011
- Edition
- 3rd Edition
- Condition
- New
- SKU
- V9780470922248
- ISBN
- 9780470922248
Paperback
Condition: New
€ 27.99€ 23.10
€ 27.99
€ 23.10
Hardback. . Less than five percent of the worlda s firms achieve the full potential of their customer relationship initiatives. The rest are caught in its paradox. Num Pages: 300 pages, index. BIC Classification: KJM; KJSM; KJSU. Category: (P) Professional & Vocational. Dimension: 234 x 161 x 23. Weight in Grams: 562. Less than five per cent of the world's firms achieve the full potential of their customer relationship initiatives . the rest are caught in its paradox." Includes index. Commissioning organisation: John McKean. x, 287 p. ill. 24 cm. Publ". Keywords: "Business, Finance & Law - Management - Information Management,Business, Finance & Law - Sales & Marketing - Customer Services,Special Fe"
- Condition
- Used, Like New
- Edition
- 1st Edition
- Publisher
- John Wiley & Sons Inc Dublin, Ireland
- Number of pages
- 300
- Format
- Hardback
- Publication date
- 1999
- SKU
- KEX0160429
- ISBN
- 9780471988014
Hardback
Condition: Used, Like New
€ 4.99
€ 4.99
Paperback. .
- Publisher
- MIT Press Ltd United States
- Number of pages
- 192
- Format
- Paperback
- Publication date
- 2011
- Edition
- 34507th
- Condition
- New
- SKU
- V9780262516792
- ISBN
- 9780262516792
Paperback
Condition: New
€ 20.99€ 15.40
€ 20.99
€ 15.40
Paperback. Looks at the ways the global form of capitalism affects our lives. This book analyzes how changes in work ethic, in our attitudes toward merit and talent, and in public and private institutions contributes to 'the spectre of uselessness'. It concludes with suggestions to counter this disturbing culture. Editor(s): Sennett, Richard. Series: Castle Lectures Series. Num Pages: 224 pages. BIC Classification: GTB; KJC; KJMD. Category: (P) Professional & Vocational; (UP) Postgraduate, Research & Scholarly; (UU) Undergraduate. Dimension: 209 x 140 x 15. Weight in Grams: 228.
- Publisher
- Yale University Press United States
- Number of pages
- 224
- Format
- Paperback
- Publication date
- 2007
- Edition
- 1st Edition
- Condition
- New
- SKU
- V9780300119923
- ISBN
- 9780300119923
Paperback
Condition: New
€ 23.99€ 17.88
€ 23.99
€ 17.88
Paperback. Provides definite ideas for what business owners should and should not do to create a strong, sustainable, and profitable business. * A must read for any business owner. Num Pages: 246 pages, Illustrations. BIC Classification: KJ. Category: (P) Professional & Vocational. Dimension: 228 x 154 x 17. Weight in Grams: 334.
- Publisher
- John Wiley and Sons Ltd United Kingdom
- Number of pages
- 246
- Format
- Paperback
- Publication date
- 2010
- Edition
- 1st
- Condition
- New
- SKU
- V9780470587171
- ISBN
- 9780470587171
Paperback
Condition: New
€ 24.99€ 18.72
€ 24.99
€ 18.72
Paperback. Everything you need to harness Millennial potential Managing Millennials For Dummies is the field guide to people-management in the modern workplace. Packed with insight, advice, personal anecdotes, and practical guidance, this book shows you how to manage your Millennial workers and teach them how to manage themselves. Num Pages: 360 pages. BIC Classification: KJMV2. Category: (P) Professional & Vocational. Weight in Grams: 666.
- Publisher
- John Wiley & Sons Inc
- Format
- Paperback
- Publication date
- 2017
- Edition
- 1st Edition
- Condition
- New
- SKU
- V9781119310228
- ISBN
- 9781119310228
Paperback
Condition: New
€ 24.99€ 20.19
€ 24.99
€ 20.19
Hardback. This volume of Technology, Innovation, Entrepreneurship and Competitive Strategy is devoted to research aimed at understanding success and failure factors of mergers and acquisitions in entrepreneurial firms. Contributions are multidisciplinary and cross-cultural, and tackle key issues from a variety of theoretical and empirical perspectives. Series: Technology, Innovation, Entrepreneurship and Competitive Strategy. Num Pages: 192 pages. BIC Classification: KJD; KJH; KJVB. Category: (P) Professional & Vocational; (UP) Postgraduate, Research & Scholarly. Dimension: 160 x 240 x 17. Weight in Grams: 402.
- Publisher
- Emerald Publishing Limited
- Format
- Hardback
- Publication date
- 2016
- Condition
- New
- SKU
- V9781786353726
- ISBN
- 9781786353726
Hardback
Condition: New
€ 114.92
€ 114.92
Paperback. A practical, easy-to-understand guide to Balanced Scorecard for busy business leaders The Balanced Scorecard method is an analysis technique designed to translate an organization's mission and vision statement and overall business strategies into specific, quantifiable goals, and to monitor the organization's performance in achieving these goals. Num Pages: 384 pages, illustrations. BIC Classification: KJC. Category: (P) Professional & Vocational. Dimension: 235 x 188 x 21. Weight in Grams: 604.
- Publisher
- John Wiley and Sons Ltd United Kingdom
- Number of pages
- 384
- Format
- Paperback
- Publication date
- 2007
- Edition
- 1st Edition
- Condition
- New
- SKU
- V9780470133972
- ISBN
- 9780470133972
Paperback
Condition: New
€ 19.99€ 16.00
€ 19.99
€ 16.00
Hardback. Shutdown management is project management of a special kind: managing the repair, replacement or maintenance of critical systems. This book shows the maintenance manager how to get the job done correctly. It covers projects ranging from weekend overhauls through to complete plant rebuilds. It includes detailed check-lists and step-by-step guide. Num Pages: 280 pages, 1, black & white illustrations. BIC Classification: KJMV4. Category: (P) Professional & Vocational. Dimension: 240 x 156 x 19. Weight in Grams: 578.
- Publisher
- Elsevier Science & Technology United Kingdom
- Number of pages
- 280
- Format
- Hardback
- Publication date
- 2005
- Edition
- 1st Edition
- Condition
- New
- SKU
- V9780750667876
- ISBN
- 9780750667876
Hardback
Condition: New
€ 65.74
€ 65.74
Paperback. Suitable for those who want to understand the implications of social media on our daily lives and how businesses can tap the power of social media to increase their sales, cut their marketing costs, and reach consumers directly, this title discovers what social media can do for you, and what you can do for others while using social media. Num Pages: 336 pages, Illustrations. BIC Classification: KJE; KJS. Category: (P) Professional & Vocational. Dimension: 153 x 230 x 22. Weight in Grams: 414.
- Publisher
- John Wiley & Sons Inc
- Number of pages
- 336
- Format
- Paperback
- Publication date
- 2012
- Edition
- 2nd
- Condition
- New
- SKU
- V9781118232651
- ISBN
- 9781118232651
Paperback
Condition: New
€ 20.99€ 18.33
€ 20.99
€ 18.33
Paperback. Based on almost ten years of research involving 50,000 companies, the author shows how the world's 50 best businesses - as diverse as Apple, Red Bull, Pampers and Petrobras - have a cause and effect relationship between financial performance and their ability to connect with fundamental human emotions, hopes, values and greater purposes. Num Pages: 336 pages, ill. BIC Classification: KJ. Category: (P) Professional & Vocational; (U) Tertiary Education (US: College). Dimension: 219 x 156 x 25. Weight in Grams: 364.
- Publisher
- Virgin Hardbacks
- Number of pages
- 336
- Format
- Paperback
- Publication date
- 2012
- Condition
- New
- SKU
- V9780753540664
- ISBN
- 9780753540664
Paperback
Condition: New
€ 26.99€ 18.89
€ 26.99
€ 18.89
Paperback. Your plain-English introduction to organisational behaviour
Organisational Behaviour (OB) is the study of how people, individuals, and groups act in organisations. Num Pages: 388 pages, Illustrations. BIC Classification: KJU. Category: (P) Professional & Vocational. Dimension: 234 x 187 x 21. Weight in Grams: 722.
- Publisher
- John Wiley & Sons Inc
- Number of pages
- 388
- Format
- Paperback
- Publication date
- 2012
- Edition
- 1st Edition
- Condition
- New
- SKU
- V9781119977919
- ISBN
- 9781119977919
Paperback
Condition: New
€ 20.99€ 16.71
€ 20.99
€ 16.71
Paperback. The easy way to become a more mindful leader Want to become a more mindful leader? With Mindful Leadership For Dummies, you'll find accessible and authoritative guidance for cultivating focus, clarity, and creativity from within your colleagues. Num Pages: 280 pages. BIC Classification: KJMB. Category: (P) Professional & Vocational. Dimension: 216 x 138. .
- Publisher
- John Wiley & Sons Inc
- Format
- Paperback
- Publication date
- 2016
- Edition
- 1st Edition
- Condition
- New
- SKU
- V9781119068778
- ISBN
- 9781119068778
Paperback
Condition: New
€ 17.99€ 14.29
€ 17.99
€ 14.29