Business & management
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Business & management
Paperback. Explains consumer psychology to teach you how to personalize and enhance an approach and use basic, primal responses that are subtle but extremely effective. This book brings you face-to-face with the prospect's intimate evaluation procedures so you can turn them into sales motivations and close the deal. Num Pages: 224 pages. BIC Classification: KJMV7; KJS. Category: (G) General (US: Trade). Dimension: 153 x 230 x 11. Weight in Grams: 314.
- Publisher
- McGraw-Hill Education - Europe
- Format
- Paperback
- Publication date
- 2014
- Edition
- 1st Edition
- Condition
- New
- SKU
- V9780071833608
- ISBN
- 9780071833608
Paperback
Condition: New
€ 34.99€ 25.28
€ 34.99
€ 25.28
Hardcover.
In his first book, From Values to Action, Harry Kraemer introduced the four principles of values-based leadership: self-reflection, balance, true self-confidence, and genuine humility. Now, in this highly-anticipated follow-up, Kraemer shows exactly how, in practical terms, to apply these principles in daily life. Num Pages: 224 pages. BIC Classification: KJMB. Category: (P) Professional & Vocational. Dimension: 290 x 163 x 21. Weight in Grams: 406.
- Publisher
- John Wiley & Sons Inc
- Format
- Hardback
- Publication date
- 2015
- Edition
- 1st Edition
- Condition
- New
- SKU
- V9781118999424
- ISBN
- 9781118999424
Hardback
Condition: New
€ 29.99€ 23.86
€ 29.99
€ 23.86
Paperback. Charles Handy is perhaps best known outside the business world as a wise and warm presenter of Radio 4's "Thought for the Day". Here, he leaves the management territory he has so effectively and influentially mapped in the past to explore the issues and dilemmas - moral and creative - raised by the turning points of his long and successful life. Num Pages: 224 pages, 8 pp b&w. BIC Classification: BGBA; KJ. Category: (G) General (US: Trade). Dimension: 196 x 130 x 16. Weight in Grams: 168.
- Publisher
- Cornerstone
- Number of pages
- 224
- Format
- Paperback
- Publication date
- 2007
- Condition
- New
- SKU
- V9780099481881
- ISBN
- 9780099481881
Paperback
Condition: New
€ 20.99€ 16.77
€ 20.99
€ 16.77
Paperback. 'Brilliant Customer Service' reveals how to keep the emotional scale tipped in your favour, why silence is never golden, how to turn complaints into opportunities, and provide a brilliant customer experience with little or no money. It includes real case studies from different types of businesses to illustrate the ideas. Series: Brilliant Business. Num Pages: 208 pages, Illustrations. BIC Classification: KJSU. Category: (P) Professional & Vocational. Dimension: 215 x 138 x 13. Weight in Grams: 318.
- Publisher
- Prentice-Hall
- Number of pages
- 208
- Format
- Paperback
- Publication date
- 2010
- Edition
- 1st Edition
- Condition
- New
- SKU
- V9780273738077
- ISBN
- 9780273738077
Paperback
Condition: New
€ 19.99€ 15.91
€ 19.99
€ 15.91
Paperback. Systems Thinking, Systems Practice "Whether by design, accident or merely synchronicity, Checkland appears to have developed a habit of writing seminal publications near the start of each decade which establish the basis and framework for systems methodology research for that decade. Num Pages: 416 pages, illustrations. BIC Classification: KJMD; PBW. Category: (P) Professional & Vocational; (UP) Postgraduate, Research & Scholarly; (UU) Undergraduate. Dimension: 227 x 151 x 24. Weight in Grams: 608.
- Publisher
- John Wiley & Sons Inc United Kingdom
- Number of pages
- 416
- Format
- Paperback
- Publication date
- 1999
- Edition
- New Ed
- Condition
- New
- SKU
- V9780471986065
- ISBN
- 9780471986065
Paperback
Condition: New
€ 67.87
€ 67.87
Paperback. A practical guide for HR professionals in how to effectively communicate to all stakeholders the value of HR schemes and projects. Num Pages: 272 pages. BIC Classification: KJMV2. Category: (P) Professional & Vocational; (U) Tertiary Education (US: College). Dimension: 234 x 156. .
- Publisher
- Kogan Page Ltd United Kingdom
- Number of pages
- 272
- Format
- Paperback
- Publication date
- 2016
- Condition
- New
- SKU
- V9780749476168
- ISBN
- 9780749476168
Paperback
Condition: New
€ 46.99€ 41.87
€ 46.99
€ 41.87
Paperback. Series: Columbia Business School Publishing. Num Pages: 448 pages, 13 figures and tables. BIC Classification: HBLA1; KCZ; KJZ. Category: (P) Professional & Vocational. Dimension: 229 x 152. .
- Publisher
- Columbia University Press
- Format
- Paperback
- Publication date
- 2017
- Edition
- Reprint
- Condition
- New
- SKU
- V9780231169530
- ISBN
- 9780231169530
Paperback
Condition: New
€ 29.99€ 22.15
€ 29.99
€ 22.15
Paperback. Emphasizes practicality and a can do attitude in the face of the various challenges, big and small. This title contains study questions that highlight critical leadership lessons and includes corresponding notes that provide up-front guidance. Num Pages: 192 pages, 41 black & white illustrations. BIC Classification: KJMV5; KNDR; TDP. Category: (P) Professional & Vocational. Dimension: 202 x 134 x 13. Weight in Grams: 282.
- Publisher
- Taylor & Francis Inc United States
- Number of pages
- 192
- Format
- Paperback
- Publication date
- 2010
- Edition
- 2nd Edition
- Condition
- New
- SKU
- V9781439825389
- ISBN
- 9781439825389
Paperback
Condition: New
€ 40.99€ 40.96
€ 40.99
€ 40.96
Hardback. Num Pages: 248 pages. BIC Classification: KJ; PB. Category: (P) Professional & Vocational. Dimension: 229 x 152. .
- Publisher
- John Wiley & Sons Inc
- Format
- Hardback
- Publication date
- 2018
- Edition
- 1st Edition
- Condition
- New
- SKU
- V9781119378037
- ISBN
- 9781119378037
Hardback
Condition: New
€ 40.99€ 40.95
€ 40.99
€ 40.95
Paperback. The SAGE Handbook of Power is the first touchstone for any student or researcher wishing to initiate themselves in the state of the art. Editor(s): Clegg, Stewart R.; Haugaard, Mark. Num Pages: 504 pages. BIC Classification: KJU. Category: (P) Professional & Vocational. Dimension: 244 x 175 x 26. Weight in Grams: 888.
- Publisher
- SAGE Publications Ltd
- Number of pages
- 504
- Format
- Paperback
- Publication date
- 2013
- Edition
- 1st Edition
- Condition
- New
- SKU
- V9781446270455
- ISBN
- 9781446270455
Paperback
Condition: New
€ 52.99€ 50.11
€ 52.99
€ 50.11
Paperback. The author has interviewed hundreds of the most productive creative people and teams in the world, revealing one common trait: a carefully trained capacity for executing ideas. This book reveals the practical yet counterintuitive techniques of 'serial creatives' - those few who make their visions a reality. Num Pages: 256 pages, ill. BIC Classification: KJC; KJH. Category: (P) Professional & Vocational; (U) Tertiary Education (US: College). Dimension: 127 x 194 x 17. Weight in Grams: 186.
- Publisher
- Viking
- Format
- Paperback
- Publication date
- 2011
- Condition
- New
- SKU
- V9780670920600
- ISBN
- 9780670920600
Paperback
Condition: New
€ 14.99€ 11.81
€ 14.99
€ 11.81
Hardcover. This book helps managers move beyond the idea that the future of business will resemble the past and allows them to use scenarios to imagine multiple perspectives. The concepts of organizational realities, experience, and beliefs are explored to encourage and embrace change in business organizations for a successful future. Num Pages: 320 pages, illustrations. BIC Classification: KJC; KJU. Category: (P) Professional & Vocational. Dimension: 237 x 162 x 21. Weight in Grams: 626.
- Publisher
- John Wiley and Sons Ltd United Kingdom
- Number of pages
- 320
- Format
- Hardback
- Publication date
- 2002
- Edition
- 1st Edition
- Condition
- New
- SKU
- V9780470844915
- ISBN
- 9780470844915
Hardback
Condition: New
€ 47.08
€ 47.08
Hardcover. Penetrate the mysteriously powerful problem-solving methods and learn the secret techniques of the worldOs most prestigious business consulting firm, in this insightful how-they-do-it guide by a former McKinsey & Company analyst. Num Pages: 208 pages. BIC Classification: KJC; KJMT. Category: (U) Tertiary Education (US: College). Dimension: 236 x 154 x 20. Weight in Grams: 486.
- Publisher
- McGraw-Hill Professional
- Format
- Hardback
- Publication date
- 1999
- Edition
- First Printing
- Condition
- New
- SKU
- V9780070534483
- ISBN
- 9780070534483
Hardback
Condition: New
€ 32.99€ 23.54
€ 32.99
€ 23.54
Hardback. The step-by-step guide to a winning sales team The Sales Boss reveals the secrets to great sales management, and provides direct examples of how you can start being that manager today. Num Pages: 272 pages. BIC Classification: KJMV2; KJMV7. Category: (P) Professional & Vocational. Dimension: 164 x 237 x 27. Weight in Grams: 464.
- Publisher
- John Wiley & Sons Inc
- Format
- Hardback
- Publication date
- 2016
- Edition
- 1st Edition
- Condition
- New
- SKU
- V9781119286646
- ISBN
- 9781119286646
Hardback
Condition: New
€ 32.99€ 23.63
€ 32.99
€ 23.63
Hardcover. Become a true leader through Mindfulness
If you thought leading a team or organization meant simply creating and implementing a financial plan, delegating responsibility, and watching the bottom line, well, you're only partly right. Num Pages: 224 pages. BIC Classification: KJMB. Category: (P) Professional & Vocational. Dimension: 185 x 138 x 18. Weight in Grams: 272.
- Publisher
- John Wiley & Sons Inc United States
- Number of pages
- 224
- Format
- Hardback
- Publication date
- 2012
- Edition
- 1st Edition
- Condition
- New
- SKU
- V9781118127117
- ISBN
- 9781118127117
Hardback
Condition: New
€ 20.99€ 16.77
€ 20.99
€ 16.77
Paperback. A guide for groups seeking to organise with shared power and bottom-up leadership to foster vision, trust, accountability and responsibility. It provides keys to: understanding group dynamics; facilitating communication and collective decision-making; and, dealing effectively with difficult people. Num Pages: 288 pages, illustrations. BIC Classification: JFSV; KJU. Category: (G) General (US: Trade). Dimension: 227 x 184 x 20. Weight in Grams: 555.
- Publisher
- New Society Publishers United States
- Number of pages
- 288
- Format
- Paperback
- Publication date
- 2011
- Edition
- F First Paperback Edition Used
- Condition
- New
- SKU
- V9780865716971
- ISBN
- 9780865716971
Paperback
Condition: New
€ 33.99€ 28.80
€ 33.99
€ 28.80
Hardback. Num Pages: 320 pages, 83 black & white illustrations, 22 colour illustrations, biography. BIC Classification: KJMV5; KJT; TBC. Category: (P) Professional & Vocational. Dimension: 235 x 155 x 23. Weight in Grams: 679.
- Publisher
- Springer International Publishing AG
- Format
- Hardback
- Publication date
- 2016
- Edition
- 1st ed. 2016
- Condition
- New
- SKU
- V9783319223971
- ISBN
- 9783319223971
Hardback
Condition: New
€ 129.09
€ 129.09
Hardcover. .
- Publisher
- Gabler Verlag
- Format
- Hardback
- Publication date
- 2010
- Edition
- 2010th Edition
- Condition
- New
- SKU
- V9783834923233
- ISBN
- 9783834923233
Hardback
Condition: New
€ 64.82€ 42.24
€ 64.82
€ 42.24
Paperback. Most managers coach employees by giving them feedback and evaluating their performance, right? Wrong. Coaching differs markedly from other managerial functions. With its tips, worksheets, and self-assessments, this guide shows managers how to use coaching - not only to strengthen direct reports' skills but also to rev up their performance. Series: Pocket Mentor. Num Pages: 96 pages, Illustrations. BIC Classification: KJM. Category: (G) General (US: Trade). Dimension: 179 x 128 x 7. Weight in Grams: 104.
- Publisher
- Harvard Business Review Press United States
- Number of pages
- 96
- Format
- Paperback
- Publication date
- 2007
- Edition
- 1st Edition
- Condition
- New
- SKU
- V9781422103470
- ISBN
- 9781422103470
Paperback
Condition: New
€ 10.90
€ 10.90
Paperback. Voices from the Voluntary Sector is a valuable resource that addresses a wide range of concerns related to the responsiveness, character, and leadership of third sector organizations. Num Pages: 448 pages, 4 figures; 1 table; 4 halftones. BIC Classification: KJVX. Category: (P) Professional & Vocational. Dimension: 227 x 152 x 29. Weight in Grams: 720.
- Publisher
- University of Toronto Press
- Format
- Paperback
- Publication date
- 2011
- Edition
- 1st Edition
- Condition
- New
- SKU
- V9780802096616
- ISBN
- 9780802096616
Paperback
Condition: New
€ 46.99€ 41.92
€ 46.99
€ 41.92