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Business strategy
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Business strategy
Paperback. Now, more than ever, customer experience plays a pivotal role in the success and longevity of a company. Based on rigorous scientific tools and global data, this book offers a simple but thorough guide on how to master the challenges of the market, and how to deliver superior performance through effective customer experience management. Num Pages: 166 pages, biography. BIC Classification: JHBL; KJC; KJMV6; KJS; KJSM; KJSU. Category: (G) General (US: Trade). Dimension: 141 x 216 x 14. Weight in Grams: 236.
- Format
- Paperback
- Publication date
- 2015
- Publisher
- Palgrave Macmillan
- Edition
- 1st ed. 2015
- Condition
- New
- SKU
- V9781349477340
- ISBN
- 9781349477340
Paperback
Condition: New
€ 65.38
€ 65.38
Paperback. Exploring the lives and achievements of 36 extraordinary individuals from across 18 nations and every continent, this books champions innovators: the disruptive individuals whose heroic visions and indomitable spirits are redefining the economic and social structure of our world. Num Pages: 338 pages, biography. BIC Classification: KCZ; KJC; KJH; KJMV6; KJVS. Category: (G) General (US: Trade). Dimension: 216 x 140. .
- Format
- Paperback
- Publication date
- 2014
- Publisher
- Palgrave Macmillan United Kingdom
- Number of pages
- 338
- Condition
- New
- SKU
- V9781349477609
- ISBN
- 9781349477609
Paperback
Condition: New
€ 44.70
€ 44.70
Paperback. How Asian Women Lead provides a vastly different picture than Western-focused leadership literature, highlighting obstacles Asian women face reaching the top, and looking beneath the corporate surface to show cultural and family perspectives. Num Pages: 172 pages, biography. BIC Classification: JHBL; KJC; KJG; KJM; KJSM. Category: (G) General (US: Trade). Dimension: 235 x 155 x 10. Weight in Grams: 297.
- Format
- Paperback
- Publication date
- 2014
- Publisher
- Palgrave Macmillan United Kingdom
- Edition
- 1st ed. 2014
- Number of pages
- 172
- Condition
- New
- SKU
- V9781349478453
- ISBN
- 9781349478453
Paperback
Condition: New
€ 48.99€ 38.49
€ 48.99
€ 38.49
Paperback. An innovative, research-based review of how boards make decisions during crises designed to offer insight and accessible theories for invested senior management facing crises situations. This book gathers recent and historical research on boardroom decision making from the field and business literature to review crises, TMT and decision making." Series: IE Business Publishing. Num Pages: 229 pages, biography. BIC Classification: KJC; KJM. Category: (G) General (US: Trade). Dimension: 235 x 155. .
- Format
- Paperback
- Publication date
- 2014
- Publisher
- Palgrave Macmillan United Kingdom
- Number of pages
- 229
- Condition
- New
- SKU
- V9781349478644
- ISBN
- 9781349478644
Paperback
Condition: New
€ 55.28
€ 55.28
Paperback. Num Pages: 227 pages, 2 black & white illustrations, biography. BIC Classification: KCK; KJC; KJMV; KJQ; KJT; KJU. Category: (G) General (US: Trade). Dimension: 216 x 140 x 13. Weight in Grams: 314.
- Format
- Paperback
- Publication date
- 2014
- Publisher
- Palgrave Macmillan United Kingdom
- Edition
- 1st ed. 2014
- Number of pages
- 227
- Condition
- New
- SKU
- V9781349478804
- ISBN
- 9781349478804
Paperback
Condition: New
€ 65.82
€ 65.82
Paperback. Combining the expertise of two consultants and academics from East and West, this book provides an international guide for family businesses, showing how to identify and implement the best governance strategies. Packed with case studies and interviews, this is the ultimate guide for family businesses wanting to achieve long-term success. Series: Insead Business Press. Num Pages: 247 pages, biography. BIC Classification: KJC; KJM; KJMV2; KJMV6; KJU; KJVS. Category: (G) General (US: Trade). Dimension: 158 x 256 x 18. Weight in Grams: 408.
- Format
- Paperback
- Publication date
- 2014
- Publisher
- Palgrave Macmillan
- Edition
- 1st ed. 2014
- Condition
- New
- SKU
- V9781349479986
- ISBN
- 9781349479986
Paperback
Condition: New
€ 71.98
€ 71.98
paperback. Num Pages: 292 pages, biography. BIC Classification: KJC; KJS; KJSU. Category: (G) General (US: Trade). Dimension: 235 x 155 x 17. Weight in Grams: 480.
- Format
- Paperback
- Publication date
- 2014
- Publisher
- Palgrave Macmillan United Kingdom
- Edition
- 1st ed. 2014
- Number of pages
- 292
- Condition
- New
- SKU
- V9781349484195
- ISBN
- 9781349484195
Paperback
Condition: New
€ 66.85
€ 66.85
Paperback. Real Luxury examines what a 'luxury brand' is from economic, sociological and psychological standpoints. It spells out the challenges the industry is facing and puts forward a new, practical model aimed at reviving and protecting luxury brands, based on the authors' hands-on experience in the industry. Num Pages: 228 pages, biography. BIC Classification: KCM; KJC; KJMV6; KJS. Category: (G) General (US: Trade). Dimension: 216 x 140. .
- Format
- Paperback
- Publication date
- 2014
- Publisher
- Palgrave Macmillan United Kingdom
- Number of pages
- 228
- Condition
- New
- SKU
- V9781349484232
- ISBN
- 9781349484232
Paperback
Condition: New
€ 65.98
€ 65.98
Paperback. Num Pages: 207 pages, 4 black & white illustrations, biography. BIC Classification: JW; KCA; KCC; KJC; KJQ. Category: (G) General (US: Trade). Dimension: 216 x 140 x 11. Weight in Grams: 270.
- Format
- Paperback
- Publication date
- 2014
- Publisher
- Palgrave Macmillan United Kingdom
- Edition
- 1st ed. 2014
- Number of pages
- 207
- Condition
- New
- SKU
- V9781349484294
- ISBN
- 9781349484294
Paperback
Condition: New
€ 65.56
€ 65.56
Paperback. Editor(s): Culpan, R. Num Pages: 346 pages, 24 black & white illustrations, biography. BIC Classification: KFFH; KJC; KJMV6; KJU. Category: (G) General (US: Trade). Dimension: 235 x 155 x 18. Weight in Grams: 530.
- Format
- Paperback
- Publication date
- 2014
- Publisher
- Palgrave Macmillan United Kingdom
- Edition
- 1st ed. 2014
- Number of pages
- 346
- Condition
- New
- SKU
- V9781349485420
- ISBN
- 9781349485420
Paperback
Condition: New
€ 128.27
€ 128.27
Paperback. Aimed at business students preparing to enter the workforce, Leadership and Mindful Behavior provides readers with guidelines for effective and perceptive leadership. Some of the aspects to be reviewed will be the importance of both soft and hard skills; the concepts of sleepwalking and wakefulness; mental models, respect, change, and compassion. Num Pages: 215 pages, 75 black & white illustrations, biography. BIC Classification: KC; KJC; KJM; KJMV2; KJWB. Category: (G) General (US: Trade). Dimension: 216 x 140 x 12. Weight in Grams: 280.
- Format
- Paperback
- Publication date
- 2014
- Publisher
- Palgrave Macmillan United Kingdom
- Number of pages
- 215
- Condition
- New
- SKU
- V9781349487806
- ISBN
- 9781349487806
Paperback
Condition: New
€ 126.41
€ 126.41
Paperback. This book shows trainers how to create building blocks, construct the right linkages, and measure the impact of training programs from the first step (Level 1 reaction) to the final destination (Level 5 ROI). Including a new ground-breaking Level 6 exploring training sustainability, this is a must-read for HR professionals." Num Pages: 222 pages, biography. BIC Classification: KJC; KJM; KJMV2. Category: (G) General (US: Trade). Dimension: 235 x 155. .
- Format
- Paperback
- Publication date
- 2014
- Publisher
- Palgrave Macmillan United Kingdom
- Edition
- 1st ed. 2014
- Number of pages
- 222
- Condition
- New
- SKU
- V9781349490387
- ISBN
- 9781349490387
Paperback
Condition: New
€ 48.99€ 39.00
€ 48.99
€ 39.00
Paperback. By returning to the source and the source texts, this book deepens the understanding of certain important ideas and notions which affect our present thinking. In Wisdom in Business, the authors go back in history to answer the question: How can one act wisely in the spirit of the present age? Editor(s): Van Hoof, Bertine; Blomme, Robert J. Num Pages: 380 pages, biography. BIC Classification: KCM; KJC; KJM; KJT; KJU. Category: (G) General (US: Trade). Dimension: 216 x 140. .
- Format
- Paperback
- Publication date
- 2014
- Publisher
- Palgrave Macmillan United Kingdom
- Number of pages
- 380
- Condition
- New
- SKU
- V9781349490639
- ISBN
- 9781349490639
Paperback
Condition: New
€ 127.97
€ 127.97
Paperback. Servant Leader Human Resource Management provides a comprehensive conceptual framework based on a dignity enhancing stewardship model that integrates and balances mission achievement with motive, means and ends integrity from both a line manager and human resource department perspective. Num Pages: 274 pages, biography. BIC Classification: HRC; KJC; KJM; KJMV2; KJT; KJWB. Category: (G) General (US: Trade). Dimension: 216 x 140 x 15. Weight in Grams: 353.
- Format
- Paperback
- Publication date
- 2015
- Publisher
- Palgrave Macmillan United Kingdom
- Number of pages
- 274
- Condition
- New
- SKU
- V9781349491414
- ISBN
- 9781349491414
Paperback
Condition: New
€ 66.06
€ 66.06
Paperback. Offers a psychology based model that features seven key determinants of success or failure for innovation and entrepreneurial endeavours. Provides specific recommendations, examples and case studies that demonstrate how individual and group psychology must be engaged effectively to create entrepreneurial cultures capable of powerful innovation. Num Pages: 274 pages, biography. BIC Classification: KJC; KJH; KJMV6; KJVS. Category: (G) General (US: Trade). Dimension: 229 x 152. .
- Format
- Paperback
- Publication date
- 2014
- Publisher
- Palgrave Macmillan United Kingdom
- Number of pages
- 274
- Condition
- New
- SKU
- V9781349492435
- ISBN
- 9781349492435
Paperback
Condition: New
€ 45.96
€ 45.96
Paperback. Christian Scripture and Human Resource Management provides a much-needed Christian faith-based perspective on human resources management written for both line and human resource managers using the framework of servant leadership, the mandated leadership approach used by Jesus. Num Pages: 262 pages, biography. BIC Classification: HRC; KJC; KJM; KJMV2. Category: (G) General (US: Trade). Dimension: 216 x 140 x 14. Weight in Grams: 339.
- Format
- Paperback
- Publication date
- 2014
- Publisher
- Palgrave Macmillan United Kingdom
- Edition
- 1st ed. 2015
- Number of pages
- 262
- Condition
- New
- SKU
- V9781349494545
- ISBN
- 9781349494545
Paperback
Condition: New
€ 182.04
€ 182.04
Digitizing Government: Understanding and Implementing New Digital Busi...
Brown, A., Fishenden, J., Thompson, M.
Paperback. Series: Business in the Digital Economy. Num Pages: 274 pages, biography. BIC Classification: KCM; KJC; KJH; KJMV6; KJQ. Category: (G) General (US: Trade). Dimension: 141 x 217 x 23. Weight in Grams: 382.
- Format
- Paperback
- Publication date
- 2014
- Publisher
- Palgrave Macmillan
- Edition
- 1st ed. 2014
- Condition
- New
- SKU
- V9781349495382
- ISBN
- 9781349495382
Paperback
Condition: New
€ 77.27
€ 77.27
Paperback. Editor(s): Andersen, T.; Mayes, Stanley. Num Pages: 276 pages, biography. BIC Classification: KCL; KJC; KJM; KJU. Category: (G) General (US: Trade). Dimension: 216 x 140. .
- Format
- Paperback
- Publication date
- 2014
- Publisher
- Palgrave Macmillan United Kingdom
- Number of pages
- 276
- Condition
- New
- SKU
- V9781349496259
- ISBN
- 9781349496259
Paperback
Condition: New
€ 127.10
€ 127.10
Paperback. Do Less Better teaches leaders how to recognize the complexity and inefficiencies within their businesses and reveals how they can simplify and streamline through specialization and sacrifice. According to Bell, a company's willingness to focus on a particular vision or identity ensures viability and strengthens its competitive edge. Num Pages: 238 pages, biography. BIC Classification: KC; KJC; KJM. Category: (G) General (US: Trade). Dimension: 235 x 155 x 13. Weight in Grams: 372.
- Format
- Paperback
- Publication date
- 2014
- Publisher
- Palgrave Macmillan United Kingdom
- Number of pages
- 238
- Condition
- New
- SKU
- V9781349497539
- ISBN
- 9781349497539
Paperback
Condition: New
€ 48.99€ 38.94
€ 48.99
€ 38.94
Paperback. Leading Spiritually reviews workplace spirituality from revered streams such as Buddhism, Hinduism, and Judaism, but also from a stance of personal reflection, self-leadership, and powerful interpersonal relationships. Editor(s): Marques, Dr. Joan; Dhiman, Dr. Satinder, Ph.D. Ed.D. Num Pages: 199 pages, biography. BIC Classification: KCK; KJC; KJG; KJM; KJMV2; KJU. Category: (G) General (US: Trade). Dimension: 216 x 140. .
- Format
- Paperback
- Publication date
- 2014
- Publisher
- Palgrave Macmillan United Kingdom
- Number of pages
- 199
- Condition
- New
- SKU
- V9781349498215
- ISBN
- 9781349498215
Paperback
Condition: New
€ 126.50
€ 126.50