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Business & management
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Business & management
Hardcover. What's the Secret? is a revolutionary book that finally answers the questions how companies like Disney, Nordstrom, and The Ritz-Carlton get 50,000 employees to deliver world class consistently, everyday, while the rest of companies and departments struggle with providing even good customer service with staffs of 12 or 15. Num Pages: 336 pages, Illustrations. BIC Classification: KJSU. Category: (P) Professional & Vocational. Dimension: 237 x 163 x 30. Weight in Grams: 556.
- Publisher
- John Wiley and Sons Ltd United Kingdom
- Number of pages
- 336
- Format
- Hardback
- Publication date
- 2008
- Edition
- 1st Edition
- Condition
- New
- SKU
- V9780470196120
- ISBN
- 9780470196120
Hardback
Condition: New
€ 31.99€ 24.88
€ 31.99
€ 24.88
Paperback. This primer is intended to satisfy the demand for a succinct, technical reference on coastal zone resources management, and is aimed at both students taking courses in coastal management and/or marine conservation, and practitioners in these fields. Num Pages: 144 pages, 12. BIC Classification: KJM; RNF; TQ. Category: (P) Professional & Vocational; (UP) Postgraduate, Research & Scholarly; (UU) Undergraduate. Dimension: 243 x 174 x 9. Weight in Grams: 326.
- Format
- Paperback
- Publication date
- 1998
- Publisher
- John Wiley and Sons Ltd United Kingdom
- Edition
- 1st Edition
- Number of pages
- 144
- Condition
- New
- SKU
- V9780632049554
- ISBN
- 9780632049554
Paperback
Condition: New
€ 108.15
€ 108.15
Hardcover. Ethics in Finance is a ground-breaking work in the emerging field of finance ethics. Beginning with examples of the scandals that have shaken public confidence in the ethics of Wall Street, this book explains the need for ethics in the personal conduct of finance professionals and the operation of financial markets and institutions. Series: Robert W. Kolb Series. Num Pages: 592 pages, Illustrations. BIC Classification: KFF; KJG. Category: (P) Professional & Vocational. Dimension: 258 x 184 x 45. Weight in Grams: 1214.
- Format
- Hardback
- Publication date
- 2010
- Publisher
- John Wiley & Sons Inc United Kingdom
- Edition
- 1st Edition
- Number of pages
- 592
- Condition
- New
- SKU
- V9780470499160
- ISBN
- 9780470499160
Hardback
Condition: New
€ 94.52€ 79.10
€ 94.52
€ 79.10
Paperback. The third edition of Ethics in Finance presents an authoritative and wide-ranging examination of the major ethical issues in finance. This new edition has been expanded and thoroughly updated with extensive coverage of the recent financial crisis and the very latest developments within the financial world. Series: Foundations of Business Ethics. Num Pages: 296 pages. BIC Classification: KFF; KJG. Category: (P) Professional & Vocational. Dimension: 230 x 157 x 14. Weight in Grams: 386.
- Publisher
- John Wiley and Sons Ltd United States
- Number of pages
- 296
- Format
- Paperback
- Publication date
- 2014
- Edition
- 3rd Edition
- Condition
- New
- SKU
- V9781118615829
- ISBN
- 9781118615829
Paperback
Condition: New
€ 49.71
€ 49.71
Paperback. High Involvement Innovation is concerned with the creation of an environment in which the workforce as a whole can contribute their creativity and experience to help build a culture of continuous innovation. Num Pages: 256 pages, Illustrations. BIC Classification: KJM. Category: (P) Professional & Vocational. Dimension: 229 x 157 x 17. Weight in Grams: 412.
- Format
- Paperback
- Publication date
- 2003
- Publisher
- John Wiley & Sons Inc United Kingdom
- Edition
- 1st Edition
- Number of pages
- 256
- Condition
- New
- SKU
- V9780470847077
- ISBN
- 9780470847077
Paperback
Condition: New
€ 71.45
€ 71.45
Paperback. Num Pages: 238 pages. BIC Classification: CFB; CFF; CFGA; KJP. Category: (G) General (US: Trade). Dimension: 205 x 135 x 24. Weight in Grams: 244.
- Format
- Paperback
- Publication date
- 2015
- Publisher
- Avery
- Edition
- Reprint
- Condition
- New
- SKU
- V9781592409471
- ISBN
- 9781592409471
Paperback
Condition: New
€ 23.99€ 17.97
€ 23.99
€ 17.97
Hardback. The capitalist model was developed in the 19th century and recent events have shown the difficulties of adapting this to the demands of the 21st century, in which human and social capital are of far greater importance than physical capital. Num Pages: 296 pages, index. BIC Classification: KCLF; KCS; KJG. Category: (P) Professional & Vocational. Dimension: 236 x 158 x 22. Weight in Grams: 644.
- Format
- Hardback
- Publication date
- 2003
- Publisher
- John Wiley & Sons Inc United Kingdom
- Number of pages
- 296
- Condition
- New
- SKU
- V9780470853146
- ISBN
- 9780470853146
Hardback
Condition: New
€ 40.99€ 31.69
€ 40.99
€ 31.69
Paperback. This text shows how to integrate all activities in project management to control, develop and operate a business system. It provides case examples, presenting proven experiences from leading international companies. Num Pages: 430 pages, bibliography, index. BIC Classification: KJMP. Category: (P) Professional & Vocational. Dimension: 234 x 148 x 27. Weight in Grams: 958.
- Format
- Paperback
- Publication date
- 2003
- Publisher
- John Wiley and Sons Ltd United Kingdom
- Edition
- 1st Edition
- Number of pages
- 430
- Condition
- New
- SKU
- V9781860583414
- ISBN
- 9781860583414
Paperback
Condition: New
€ 143.71
€ 143.71
Paperback. Editor(s): Greene, Mark. Series: Faith at Work. Num Pages: 192 pages. BIC Classification: HRCV; KJWX. Category: (G) General (US: Trade). Dimension: 215 x 138 x 14. Weight in Grams: 260.
- Publisher
- Inter-Varsity Press United Kingdom
- Number of pages
- 192
- Format
- Paperback
- Publication date
- 2011
- Condition
- New
- SKU
- V9781844745579
- ISBN
- 9781844745579
Paperback
Condition: New
€ 14.99€ 12.54
€ 14.99
€ 12.54
Paperback. .
- Publisher
- MIT Press Ltd United States
- Number of pages
- 192
- Format
- Paperback
- Publication date
- 2011
- Edition
- 34507th
- Condition
- New
- SKU
- V9780262516792
- ISBN
- 9780262516792
Paperback
Condition: New
€ 20.99€ 16.79
€ 20.99
€ 16.79
Paperback. Suitable for professional trainers, this title provides both thought-provoking questions and stimulating answers to the key factors in HR development. It also provides core information needed by professional students. Editor(s): Wilson, John P. Num Pages: 536 pages, Illustrations. BIC Classification: KJMV2. Category: (P) Professional & Vocational; (U) Tertiary Education (US: College). Dimension: 242 x 171 x 30. Weight in Grams: 904.
- Publisher
- Kogan Page Ltd United Kingdom
- Number of pages
- 536
- Format
- Paperback
- Publication date
- 2012
- Edition
- 3rd Edition
- Condition
- New
- SKU
- V9780749461065
- ISBN
- 9780749461065
Paperback
Condition: New
€ 53.17
€ 53.17
Hardback. A resource for providing learning, training and development within contact centres. It also offers call centre managers and trainers information with which to benchmark training and identifies best practice in learning and development. It addresses the key areas of training call centre staff. Num Pages: 336 pages, Illustrations. BIC Classification: KJMV2; KJSU. Category: (P) Professional & Vocational. Dimension: 246 x 163 x 29. Weight in Grams: 734.
- Publisher
- Kogan Page Ltd United Kingdom
- Number of pages
- 336
- Format
- Hardback
- Publication date
- 2008
- Edition
- 1st Edition
- Condition
- New
- SKU
- V9780749450885
- ISBN
- 9780749450885
Hardback
Condition: New
€ 59.06€ 58.58
€ 59.06
€ 58.58
Paperback. 'A successful leader starts with something linked to their own Purpose for Existing. What they pursue is not just an opportunity, it is a personal necessity..' Num Pages: 240 pages, Illustrations. BIC Classification: KJM. Category: (G) General (US: Trade). Dimension: 197 x 127 x 16. Weight in Grams: 194.
- Publisher
- Little, Brown Book Group United Kingdom
- Number of pages
- 240
- Format
- Paperback
- Publication date
- 2010
- Condition
- New
- SKU
- V9780749929589
- ISBN
- 9780749929589
Paperback
Condition: New
€ 14.99€ 11.85
€ 14.99
€ 11.85
Paperback. A hands-on guide to unleashing the power of Open-Book Management (OBM). The authors of the acclaimed The Power of Open-Book Management now bring you their essential nuts-and-bolts guide to creating and implementing an OBM strategy tailored to the specific needs of your company. Num Pages: 256 pages, Illustrations, forms. BIC Classification: KJM; KJVW. Category: (P) Professional & Vocational; (UP) Postgraduate, Research & Scholarly; (UU) Undergraduate. Dimension: 246 x 192 x 14. Weight in Grams: 490.
- Format
- Paperback
- Publication date
- 1997
- Publisher
- John Wiley & Sons Inc United States
- Edition
- 1st Edition
- Number of pages
- 256
- Condition
- New
- SKU
- V9780471180364
- ISBN
- 9780471180364
Paperback
Condition: New
€ 49.99€ 39.13
€ 49.99
€ 39.13
Hardback. You've got a good idea. How do you move forward and get it through to actually make a positive change? How do you keep your good idea from getting shot down by naysayers, obfuscators, and other critics? This book distils the various ways that people criticize and undercut good ideas. Num Pages: 208 pages. BIC Classification: KJM. Category: (P) Professional & Vocational. Dimension: 219 x 149 x 20. Weight in Grams: 338.
- Publisher
- Harvard Business Review Press
- Format
- Hardback
- Publication date
- 2010
- Edition
- 1st Edition
- Condition
- New
- SKU
- V9781422157299
- ISBN
- 9781422157299
Hardback
Condition: New
€ 20.99€ 20.83
€ 20.99
€ 20.83
Hardback. Num Pages: 224 pages. BIC Classification: KJM. Category: (G) General (US: Trade). Dimension: 163 x 240 x 30. Weight in Grams: 434.
- Publisher
- Harvard Business Review Press United States
- Number of pages
- 224
- Format
- Hardback
- Publication date
- 2012
- Edition
- 1st Edition
- Condition
- New
- SKU
- V9781422187333
- ISBN
- 9781422187333
Hardback
Condition: New
€ 31.99€ 28.72
€ 31.99
€ 28.72
Hardback. Num Pages: 224 pages, illustrations. BIC Classification: KJC; KJMB; KJU. Category: (G) General (US: Trade). Dimension: 211 x 146 x 21. Weight in Grams: 352.
- Publisher
- Harvard Business Review Press
- Format
- Hardback
- Publication date
- 2014
- Edition
- 1st Edition
- Condition
- New
- SKU
- V9781625271747
- ISBN
- 9781625271747
Hardback
Condition: New
€ 24.99€ 23.09
€ 24.99
€ 23.09
Hardback. In his international bestseller "Leading Change," Kotter provided an action plan for implementing successful transformations. Now, he shines the spotlight on the crucial first step in his framework: creating a sense of urgency by getting people to actually see and feel the need for change. Num Pages: 208 pages, black & white illustrations. BIC Classification: KJM. Category: (P) Professional & Vocational. Dimension: 218 x 151 x 19. Weight in Grams: 338.
- Publisher
- Harvard Business Review Press
- Number of pages
- 196
- Format
- Hardback
- Publication date
- 2008
- Edition
- Illustrated
- Condition
- New
- SKU
- V9781422179710
- ISBN
- 9781422179710
Hardback
Condition: New
€ 27.41
€ 27.41
Hardback. Num Pages: 208 pages, Illustrations. BIC Classification: KJM. Category: (G) General (US: Trade). Dimension: 244 x 156 x 20. Weight in Grams: 422.
- Publisher
- Harvard Business Review Press
- Number of pages
- 194
- Format
- Hardback
- Publication date
- 2012
- Edition
- 1R
- Condition
- New
- SKU
- V9781422186435
- ISBN
- 9781422186435
Hardback
Condition: New
€ 31.99€ 28.58
€ 31.99
€ 28.58
Hardback. Series: Routledge Library Editions: Organizations. Num Pages: 200 pages, black & white illustrations. BIC Classification: KJU. Category: (UP) Postgraduate, Research & Scholarly; (UU) Undergraduate. Dimension: 234 x 156 x 13. Weight in Grams: 458.
- Publisher
- Taylor & Francis Ltd United Kingdom
- Number of pages
- 200
- Format
- Hardback
- Publication date
- 2013
- Edition
- 1st Edition
- Condition
- New
- SKU
- V9780415824736
- ISBN
- 9780415824736
Hardback
Condition: New
€ 118.15€ 74.35
€ 118.15
€ 74.35
Hardcover. Utilizing the expertise of fundraising consulting firm Skystone Ryan's executive leadership team and managing consultants to explore and illuminate the issues facing the philanthropic community, this title identifies the various opportunities to define the future of philanthropy. Num Pages: 186 pages, Illustrations. BIC Classification: KJVX. Category: (P) Professional & Vocational. Dimension: 238 x 163 x 20. Weight in Grams: 382.
- Format
- Hardback
- Publication date
- 2010
- Publisher
- John Wiley & Sons Inc United Kingdom
- Edition
- 1st Edition
- Number of pages
- 186
- Condition
- New
- SKU
- V9780470587874
- ISBN
- 9780470587874
Hardback
Condition: New
€ 46.99€ 36.28
€ 46.99
€ 36.28
Hardback. In this volume the author helps the student to develop their own critical and conceptual understanding of business organization. Series: Routledge Library Editions: Organizations. Num Pages: 320 pages. BIC Classification: KJU. Category: (UP) Postgraduate, Research & Scholarly; (UU) Undergraduate. Dimension: 234 x 156 x 23. Weight in Grams: 589.
- Publisher
- Taylor & Francis Ltd United Kingdom
- Number of pages
- 316
- Format
- Hardback
- Publication date
- 2013
- Edition
- 1st Edition
- Condition
- New
- SKU
- V9780415824743
- ISBN
- 9780415824743
Hardback
Condition: New
€ 147.68€ 92.14
€ 147.68
€ 92.14
Paperback. An essential source of support and guidance for undergraduate students doing work placements or summer internships as part of their degree course Series: Sage Study Skills Series. Num Pages: 184 pages, illustrations. BIC Classification: JNM; KJB. Category: (U) Tertiary Education (US: College). Dimension: 242 x 170 x 11. Weight in Grams: 318.
- Publisher
- SAGE Publications Ltd United Kingdom
- Number of pages
- 184
- Format
- Paperback
- Publication date
- 2009
- Edition
- 1st Edition
- Condition
- New
- SKU
- V9781847875686
- ISBN
- 9781847875686
Paperback
Condition: New
€ 37.99€ 36.08
€ 37.99
€ 36.08
Paperback. How people judge you - and how to come out looking good. Num Pages: 336 pages. BIC Classification: JMH; JMS; KJMB; VFV. Category: (P) Professional & Vocational; (U) Tertiary Education (US: College). Dimension: 129 x 199 x 21. Weight in Grams: 260.
- Publisher
- Little, Brown Book Group
- Format
- Paperback
- Publication date
- 2014
- Condition
- New
- SKU
- V9780349404875
- ISBN
- 9780349404875
Paperback
Condition: New
€ 14.99€ 11.84
€ 14.99
€ 11.84