×


 x 

Shopping cart

Business & management

Results 7961 - 7980 of 20578

Business & management

Hardcover.
Format
Hardback
Publication date
2008
Publisher
John Wiley & Sons Inc United Kingdom
Edition
1st Edition
Number of pages
344
Condition
New
SKU
V9780470740149
ISBN
9780470740149
Hardback
Condition: New

€ 19.00
€ 18.21

Paperback. Conventional Wisdom holds that to increase loyalty, companies must "delight" customers by exceeding service expectations. But no matter how exciting special deals may be, the "dazzle factor" does not solve customer problems.This book presents a breakthrough idea about how to win customer loyalty. Num Pages: 256 pages. BIC Classification: KJS. Category: (P) Professional & Vocational; (U) Tertiary Education (US: College). Dimension: 233 x 153 x 19. Weight in Grams: 344.
Publisher
Portfolio Penguin
Number of pages
256
Format
Paperback
Publication date
2013
Condition
New
SKU
V9780241003305
ISBN
9780241003305
Paperback
Condition: New

€ 23.99
€ 16.63

Paperback. Shares the secret to sales success: don't just build relationships with customers. This title argues that classic relationship-building is the wrong approach. Num Pages: 240 pages, illustrations. BIC Classification: KJS. Category: (P) Professional & Vocational; (U) Tertiary Education (US: College). Dimension: 233 x 155 x 18. Weight in Grams: 320.
Publisher
Portfolio Penguin
Number of pages
240
Format
Paperback
Publication date
2013
Edition
1.8.2013
Condition
New
SKU
V9780670922857
ISBN
9780670922857
Paperback
Condition: New

€ 23.99
€ 16.61

Hardcover. In this title the authors offer a five-stage process that links the key elements of customer satisfaction measurement with market strategy and product development for business success. It shows managers how to develop a good relationship with their customers. Series: University of Michigan Business School Management S. Num Pages: 240 pages, Illustrations. BIC Classification: KJSU. Category: (P) Professional & Vocational; (UP) Postgraduate, Research & Scholarly; (UU) Undergraduate. Dimension: 232 x 154 x 23. Weight in Grams: 540.
Format
Hardback
Publication date
2000
Publisher
John Wiley & Sons Inc United States
Edition
1st Edition
Number of pages
240
Condition
New
SKU
V9780787953102
ISBN
9780787953102
Hardback
Condition: New

€ 50.99
€ 39.06

Paperback. A University of Michigan Business School Management Series book. Differentiating through service development stands to improve customer satisfaction and financial performance. This book will help executives and managers to think and plan strategically with respect to services, service development and service innovation. Series: J-B-UMBS Series. Num Pages: 208 pages, , black & white illustrations. BIC Classification: KJC. Category: (P) Professional & Vocational. Dimension: 229 x 154 x 14. Weight in Grams: 378.
Format
Paperback
Publication date
2008
Publisher
John Wiley & Sons Inc United Kingdom
Edition
1st Edition
Number of pages
208
Condition
New
SKU
V9780470448212
ISBN
9780470448212
Paperback
Condition: New

€ 45.99
€ 35.24

Paperback. Cost-benefit analysis is a widely used governmental evaluation tool, though academics remain skeptical. This volume gathers prominent contributors for discussion of cost-benefit analysis, specifically its moral foundations, applications and limitations. Num Pages: 352 pages, Ill. BIC Classification: KCA; KJMV1. Category: (P) Professional & Vocational; (UP) Postgraduate, Research & Scholarly; (UU) Undergraduate. Dimension: 153 x 232 x 20. Weight in Grams: 508.
Format
Paperback
Publication date
2001
Publisher
The University of Chicago Press United States
Edition
1st Edition
Number of pages
352
Condition
New
SKU
V9780226007632
ISBN
9780226007632
Paperback
Condition: New

€ 23.99
€ 19.64

Paperback. .
Publisher
Taylor & Francis Ltd
Format
Paperback
Publication date
2017
Edition
1st Edition
Condition
New
SKU
V9781138643802
ISBN
9781138643802
Paperback
Condition: New

€ 46.10

Paperback. Editor(s): Bunn, Matthew; Sagan, Scott Douglas. Series: Cornell Studies in Security Affairs. Num Pages: 216 pages, 10, 1 black & white halftones, 3 black & white tables, 6 charts. BIC Classification: JWK; KJM. Category: (G) General (US: Trade). Dimension: 229 x 152 x 11. Weight in Grams: 314.
Publisher
Cornell University Press
Format
Paperback
Publication date
2017
Edition
1st Edition
Condition
New
SKU
V9781501705175
ISBN
9781501705175
Paperback
Condition: New

€ 30.99
€ 27.40

Hardback. Editor(s): Bunn, Matthew; Sagan, Scott Douglas. Series: Cornell Studies in Security Affairs. Num Pages: 216 pages, 10, 1 black & white halftones, 3 black & white tables, 6 charts. BIC Classification: JWK; KJM. Category: (G) General (US: Trade). Dimension: 229 x 152 x 14. Weight in Grams: 457.
Publisher
Cornell University Press
Format
Hardback
Publication date
2017
Edition
1st Edition
Condition
New
SKU
V9781501705168
ISBN
9781501705168
Hardback
Condition: New

€ 140.33

Paperback. If your web application's success depends on how quickly and easily users can make transactions, PayPal APIs provide effective solutions you can't afford to overlook. Num Pages: 152 pages, Illustrations. BIC Classification: KFF; KJE; UMW. Category: (XV) Technical / Manuals. Dimension: 233 x 179 x 9. Weight in Grams: 266.
Format
Paperback
Publication date
2012
Publisher
O´Reilly Media United States
Edition
Second Edition
Number of pages
152
Condition
New
SKU
V9781449318727
ISBN
9781449318727
Paperback
Condition: New

€ 32.99
€ 31.50

Paperback. .
Publisher
Apple Academic Press Inc.
Format
Paperback
Publication date
2014
Edition
1st Edition
Condition
New
SKU
V9781482258790
ISBN
9781482258790
Paperback
Condition: New

€ 40.99
€ 40.96

Paperback / so. Num Pages: black & white illustrations, bibliography. BIC Classification: KC; KJM. Category: (G) General (US: Trade). Dimension: 244 x 170 x 12. Weight in Grams: 376.
Format
Paperback
Publication date
1992
Publisher
Gabler Verlag United States
Condition
New
SKU
V9783409196123
ISBN
9783409196123
Paperback
Condition: New

€ 80.32

Paperback. Series: Financial Times Series. Num Pages: 240 pages, Illustrations. BIC Classification: KJSU. Category: (P) Professional & Vocational. Dimension: 234 x 154 x 18. Weight in Grams: 470.
Publisher
FT Press
Number of pages
240
Format
Paperback
Publication date
2012
Edition
01st Edition
Condition
New
SKU
V9780273775089
ISBN
9780273775089
Paperback
Condition: New

€ 26.99
€ 25.37

Hardback. Do you aspire to be a more effective leader who guides your team or organization to higher levels of lasting success? Would you like to look forward to each day and know that you are having a positive impact on the world around you? This is possible for everyone, regardless of your title or position. Num Pages: 224 pages, black & white illustrations, figures. BIC Classification: KJM. Category: (P) Professional & Vocational. Dimension: 164 x 231 x 21. Weight in Grams: 406.
Format
Hardback
Publication date
2014
Publisher
John Wiley & Sons Inc
Edition
1st Edition
Condition
New
SKU
V9781118868461
ISBN
9781118868461
Hardback
Condition: New

€ 27.99
€ 23.11

Hardcover. Num Pages: 224 pages. BIC Classification: KJMB. Category: (P) Professional & Vocational. Weight in Grams: 666.
Publisher
John Wiley & Sons Inc
Format
Hardback
Publication date
2016
Edition
1st Edition
Condition
New
SKU
V9781119183181
ISBN
9781119183181
Hardback
Condition: New

€ 25.99
€ 21.03

Hardcover. Ferocious change, flatter structures and new technologies have conspired to make old leadership obsolete. Organizations have found that the rhetoric that 'people are our greatest asset' is true. In the age of the knowledge worker competitive advantage lies in the capacity to have people performing at their peak over the long term. Num Pages: 348 pages, Illustrations. BIC Classification: KJMV2. Category: (P) Professional & Vocational. Dimension: 233 x 162 x 23. Weight in Grams: 632.
Format
Hardback
Publication date
2006
Publisher
John Wiley & Sons Inc United Kingdom
Edition
1st Edition
Number of pages
348
Condition
New
SKU
V9780470017111
ISBN
9780470017111
Hardback
Condition: New

€ 38.30

Paperback. Your fast track to understanding coaching Learn in a week what the experts learn about coaching in a lifetime. Written by Matt Somers, a leading coach, Coaching In A Week gets you up to speed on being a great coach in a fraction of the time. Learn in a week, remember for a lifetime. Num Pages: 128 pages. BIC Classification: KJMB; KJMV2; VSC. Category: (G) General (US: Trade); (P) Professional & Vocational; (U) Tertiary Education (US: College). Dimension: 198 x 129. .
Publisher
Hodder & Stoughton General Division United Kingdom
Number of pages
128
Format
Paperback
Publication date
2016
Edition
Revised, Updated
Condition
New
SKU
V9781473609402
ISBN
9781473609402
Paperback
Condition: New

€ 15.99
€ 11.78

Hardcover. A risk measurement and management framework that takes model risk seriously Most financial risk models assume the future will look like the past, but effective risk management depends on identifying fundamental changes in the marketplace as they occur. Series: Wiley Finance. Num Pages: 240 pages. BIC Classification: KJMV1. Category: (P) Professional & Vocational. Dimension: 165 x 237 x 23. Weight in Grams: 428.
Format
Hardback
Publication date
2015
Publisher
John Wiley & Sons Inc
Edition
1st Edition
Condition
New
SKU
V9781118708606
ISBN
9781118708606
Hardback
Condition: New

€ 89.13
€ 73.97

Hardcover. Attract and retain affluent customers and clients Much has changed since the original The Art of Selling to the Affluent was published. The financial crisis has affected the affluent as well as the less affluent. Num Pages: 256 pages, Illustrations. BIC Classification: KJS. Category: (P) Professional & Vocational. Dimension: 235 x 156 x 23. Weight in Grams: 446.
Format
Hardback
Publication date
2014
Publisher
John Wiley & Sons Inc United States
Edition
2nd Edition
Number of pages
256
Condition
New
SKU
V9781118744826
ISBN
9781118744826
Hardback
Condition: New

€ 31.99
€ 22.72

Hardcover. A self-made millionaire shows you how to make millions while living life on your own terms At just eighteen years old, Matt Morris founded his first marketing business. At twenty, he dropped out of college to pursue business full-time. At twenty-one, he was homeless and deeply in debt, living out of his car. Num Pages: 272 pages, Illustrations. BIC Classification: KJH; VSC. Category: (G) General (US: Trade). Dimension: 216 x 148 x 25. Weight in Grams: 410.
Publisher
John Wiley & Sons Inc United Kingdom
Number of pages
272
Format
Hardback
Publication date
2009
Edition
1st Edition
Condition
New
SKU
V9780470479810
ISBN
9780470479810
Hardback
Condition: New

€ 24.99
€ 18.45

Subscribe to our newsletter

News on special offers, signed editions & more!