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Business & management
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Business & management
Hardcover. Praise for How to Deal with Difficult Customers "The application of the ten key strategies in this book will help every sales professional learn how to deal with the truly difficult and how to avoid creating unnecessary difficulties. Num Pages: 192 pages, black & white illustrations. BIC Classification: KJSU. Category: (P) Professional & Vocational. Dimension: 221 x 146 x 20. Weight in Grams: 322.
- Format
- Hardback
- Publication date
- 2006
- Publisher
- John Wiley & Sons Inc United Kingdom
- Number of pages
- 192
- Condition
- New
- SKU
- V9780470045473
- ISBN
- 9780470045473
Hardback
Condition: New
€ 25.99€ 21.18
€ 25.99
€ 21.18
Paperback. .
- Publisher
- World Scientific Publishing Co Pte Ltd
- Format
- Paperback
- Publication date
- 2016
- Condition
- New
- SKU
- V9789814651516
- ISBN
- 9789814651516
Paperback
Condition: New
€ 32.99€ 31.74
€ 32.99
€ 31.74
Paperback. Too many managers don't have what it takes to carry a good presentation. And they know it. Equally they know that to acquire the skill is to join an admired few, upwardly mobile managers. This book helps them learn techniques and methods of planning research and structuring information that may create inescapable conclusions by their recipients. Num Pages: 192 pages, illustrations. BIC Classification: KJP. Category: (G) General (US: Trade); (P) Professional & Vocational. Dimension: 214 x 137 x 13. Weight in Grams: 268.
- Publisher
- Foulsham & Co Ltd
- Number of pages
- 192
- Format
- Paperback
- Publication date
- 2006
- Condition
- New
- SKU
- V9780572032180
- ISBN
- 9780572032180
Paperback
Condition: New
€ 13.99€ 13.44
€ 13.99
€ 13.44
Hardcover. Now fully revised and updated, the Third Edition of How to Comply with Sarbanes-Oxley Section 404: Assessing the Effectiveness of Internal Control is the perfect starting point for companies with no previous SOX experience. Num Pages: 266 pages, Illustrations. BIC Classification: KJMV1. Category: (P) Professional & Vocational. Dimension: 234 x 164 x 23. Weight in Grams: 578.
- Format
- Hardback
- Publication date
- 2008
- Publisher
- John Wiley and Sons Ltd United Kingdom
- Edition
- 3rd Edition
- Number of pages
- 266
- Condition
- New
- SKU
- V9780470169308
- ISBN
- 9780470169308
Hardback
Condition: New
€ 110.75
€ 110.75
Paperback. Originally published by Stevenson, Inc. , this practical resource provides nonprofit leaders and professionals tips, techniques, and best practices for improving communication efforts with donors, members, and volunteers. It also provides examples of successful communications plans from a range of nonprofit organizations. Editor(s): Stevenson, Scott C. Series: Nonprofit Communications Report. Num Pages: 46 pages, black & white illustrations. BIC Classification: KJP; KJVX. Category: (P) Professional & Vocational. Dimension: 212 x 278 x 3. Weight in Grams: 118.
- Format
- Paperback
- Publication date
- 2013
- Publisher
- John Wiley & Sons Inc United States
- Edition
- 1st Edition
- Number of pages
- 46
- Condition
- New
- SKU
- V9781118693100
- ISBN
- 9781118693100
Paperback
Condition: New
€ 72.77
€ 72.77
Paperback. Num Pages: 312 pages. BIC Classification: KJMB; KJMV2. Category: (G) General (US: Trade). Dimension: 236 x 157 x 18. Weight in Grams: 480.
- Publisher
- Pearson Education Limited
- Format
- Paperback
- Publication date
- 2016
- Edition
- 1st Edition
- Condition
- New
- SKU
- V9781292077963
- ISBN
- 9781292077963
Paperback
Condition: New
€ 28.07
€ 28.07
Paperback. Improve your ability to understand, interact and communicate with others using the skills of coaching and NLP. This practical book contains easy to follow models, numerous real-life examples, a unique NLP based six-session coaching model and a unique section on the use of hypnosis - an important NLP tool. Num Pages: 288 pages, Illustrations. BIC Classification: KJMV2. Category: (P) Professional & Vocational. Dimension: 216 x 142 x 20. Weight in Grams: 450.
- Publisher
- Pearson Education Limited United Kingdom
- Number of pages
- 288
- Format
- Paperback
- Publication date
- 2010
- Edition
- 1st Edition
- Condition
- New
- SKU
- V9780273738398
- ISBN
- 9780273738398
Paperback
Condition: New
€ 23.99€ 17.65
€ 23.99
€ 17.65
Paperback.
Find your purpose.
Make a change. If you re not happy, not fulfilled, feel empty and lack motivation, make a change. Don t exist. Live. Turn things around and live a happy, successful, fulfilling life. Go on, you deserve to. Num Pages: 176 pages. BIC Classification: KJM. Category: (P) Professional & Vocational. Dimension: 139 x 216 x 13. Weight in Grams: 242.
- Publisher
- John Wiley and Sons Ltd United Kingdom
- Number of pages
- 176
- Format
- Paperback
- Publication date
- 2013
- Edition
- 1st Edition
- Condition
- New
- SKU
- V9780857084644
- ISBN
- 9780857084644
Paperback
Condition: New
€ 13.53
€ 13.53
Paperback. Damian Hughes takes methods used by great achievers and shows how to adopt them into life and business to achieve dreams and ambitions. Num Pages: 160 pages, Illustrations. BIC Classification: KJM; VSP. Category: (G) General (US: Trade). Dimension: 215 x 137 x 11. Weight in Grams: 252.
- Publisher
- Prentice Hall Life
- Number of pages
- 160
- Format
- Paperback
- Publication date
- 2012
- Edition
- 01st Edition
- Condition
- New
- SKU
- V9780273770916
- ISBN
- 9780273770916
Paperback
Condition: New
€ 13.99€ 11.69
€ 13.99
€ 11.69
Hardcover. Dave Hitz likes to solve fun problems. He didn't set out to be a Silicon Valley icon, a business visionary, or even a billionaire. But he became all three. It turns out that business is a mosaic of interesting puzzles like managing risk, developing and reversing strategies, and looking into the future by deconstructing the past. Num Pages: 208 pages. BIC Classification: KJC. Category: (P) Professional & Vocational. Dimension: 238 x 162 x 21. Weight in Grams: 396.
- Publisher
- John Wiley and Sons Ltd United Kingdom
- Number of pages
- 208
- Format
- Hardback
- Publication date
- 2009
- Edition
- 1st Edition
- Condition
- New
- SKU
- V9780470345238
- ISBN
- 9780470345238
Hardback
Condition: New
€ 30.99€ 21.86
€ 30.99
€ 21.86
Paperback. A complete how-to guide to a 100% financed business. How to Buy a Great Business with no Cash Down Bestselling author Dr. Num Pages: 304 pages, black & white illustrations. BIC Classification: 1KBB; KJVB; KJVS; VSC. Category: (G) General (US: Trade); (P) Professional & Vocational. Dimension: 154 x 227 x 19. Weight in Grams: 500.
- Format
- Paperback
- Publication date
- 1989
- Publisher
- John Wiley and Sons Ltd United States
- Edition
- 1St Edition
- Number of pages
- 304
- Condition
- New
- SKU
- V9780471547754
- ISBN
- 9780471547754
Paperback
Condition: New
€ 53.99€ 41.76
€ 53.99
€ 41.76
Paperback. .
- Publisher
- Taylor & Francis Ltd
- Format
- Paperback
- Publication date
- 2017
- Edition
- 1st Edition
- Condition
- New
- SKU
- V9781138240872
- ISBN
- 9781138240872
Paperback
Condition: New
€ 38.99€ 32.97
€ 38.99
€ 32.97
Paperback. An accessible, step-by-step guide to building an app-based business which will be essential reading for anybody who has an idea for an app but is unsure of where to start. Num Pages: 480 pages, Line drawings (b&w) tbc. BIC Classification: KJH; KNTX1. Category: (P) Professional & Vocational; (U) Tertiary Education (US: College). Dimension: 157 x 236 x 34. Weight in Grams: 620.
- Publisher
- Little, Brown Book Group
- Format
- Paperback
- Publication date
- 2014
- Condition
- New
- SKU
- V9780349401379
- ISBN
- 9780349401379
Paperback
Condition: New
€ 19.99€ 15.06
€ 19.99
€ 15.06
Paperback. A contemporary approach to network marketing from the author of the million-copy bestseller, Your First Year in Network Marketing
This is a book about reality an unpleasant reality that no one seems to want to address. Num Pages: 256 pages, Illustrations. BIC Classification: KJS. Category: (P) Professional & Vocational. Dimension: 154 x 228 x 18. Weight in Grams: 322.
- Publisher
- John Wiley & Sons Inc
- Number of pages
- 256
- Format
- Paperback
- Publication date
- 2012
- Edition
- Original
- Condition
- New
- SKU
- V9781118144268
- ISBN
- 9781118144268
Paperback
Condition: New
€ 20.99€ 18.26
€ 20.99
€ 18.26
Hardcover. In this volume, the author offers a book of traits to develop for aspiring CEOs, or for anyone who wants to get ahead in business. Each of the 75 "rules" focuses on a specific action that should be taken, a trait that needs to be developed, or things to avoid. Num Pages: 192 pages. BIC Classification: KJM; VSC. Category: (G) General (US: Trade). Dimension: 203 x 139 x 20. Weight in Grams: 284.
- Publisher
- Ebury Press United Kingdom
- Number of pages
- 192
- Format
- Hardback
- Publication date
- 2000
- Condition
- New
- SKU
- V9780091826611
- ISBN
- 9780091826611
Hardback
Condition: New
€ 19.99€ 14.91
€ 19.99
€ 14.91
Paperback. Suitable for rainmakers who bring money into their organisations, this book is packed with hints and tips to pursue prospective customers and keep them. Num Pages: 192 pages. BIC Classification: KJ. Category: (P) Professional & Vocational; (U) Tertiary Education (US: College). Dimension: 198 x 126 x 12. Weight in Grams: 142.
- Publisher
- Ebury Publishing United Kingdom
- Number of pages
- 192
- Format
- Paperback
- Publication date
- 2013
- Condition
- New
- SKU
- V9780091954949
- ISBN
- 9780091954949
Paperback
Condition: New
€ 18.99€ 14.25
€ 18.99
€ 14.25
Paperback. Suitable for those who manage staff and want to inspire excellence and loyalty, this title demonstrates how fostering teamwork within a network of support can create the workforce you want and help you to stay on top. Num Pages: 192 pages. BIC Classification: KJM. Category: (G) General (US: Trade); (P) Professional & Vocational. Dimension: 198 x 126 x 13. Weight in Grams: 136.
- Publisher
- Ebury Publishing United Kingdom
- Number of pages
- 192
- Format
- Paperback
- Publication date
- 2010
- Condition
- New
- SKU
- V9780091935436
- ISBN
- 9780091935436
Paperback
Condition: New
€ 23.99€ 16.53
€ 23.99
€ 16.53
Paperback. .
- Publisher
- Pearson Education Limited
- Format
- Paperback
- Publication date
- 2015
- Edition
- 1st Edition
- Condition
- New
- SKU
- V9781292083834
- ISBN
- 9781292083834
Paperback
Condition: New
€ 19.99€ 15.95
€ 19.99
€ 15.95
Paperback. You have to do it you might as well enjoy it No one likes a pushy, smarmy salesman no one wants to be that guy but most of us need to sell to some extent. How else can we get any business? We all have to do it now, whether we re lawyers, accountants or start-ups. Num Pages: 204 pages, Illustrations. BIC Classification: KJS. Category: (P) Professional & Vocational. Dimension: 139 x 215 x 16. Weight in Grams: 256.
- Format
- Paperback
- Publication date
- 2011
- Publisher
- John Wiley and Sons Ltd
- Edition
- 1st Edition
- Number of pages
- 204
- Condition
- New
- SKU
- V9780857082435
- ISBN
- 9780857082435
Paperback
Condition: New
€ 17.99€ 14.29
€ 17.99
€ 14.29
Hardcover.
Get ready to question everything you ve been told about charity, and to find out how you can truly succeed at making the world a better place.
Many of us donate to charitable causes, and millions more work or volunteer for non-profit organizations. Num Pages: 208 pages. BIC Classification: KJM. Category: (P) Professional & Vocational. Dimension: 236 x 164 x 24. Weight in Grams: 390.
- Format
- Hardback
- Publication date
- 2015
- Publisher
- John Wiley & Sons Inc
- Edition
- 1st Edition
- Condition
- New
- SKU
- V9781119041719
- ISBN
- 9781119041719
Hardback
Condition: New
€ 26.99€ 22.19
€ 26.99
€ 22.19
Paperback. If you could save just 24 minutes a day you'd gain an extra 6 days a year. Some say the world was created in 6 days. What could you achieve? You don't have to work harder or spend hours defining your life goals in order to manage your time. The Time Master approach is full of quick painkilling solutions and long-term 'know-how'. Num Pages: 216 pages. BIC Classification: KJMT. Category: (P) Professional & Vocational. Dimension: 196 x 129 x 16. Weight in Grams: 232.
- Format
- Paperback
- Publication date
- 2009
- Publisher
- John Wiley and Sons Ltd United Kingdom
- Number of pages
- 216
- Condition
- New
- SKU
- V9781906465674
- ISBN
- 9781906465674
Paperback
Condition: New
€ 13.99€ 12.64
€ 13.99
€ 12.64
Paperback. Spin doctors are seldom out of the news for long. But who really knows what spin is, or what spin doctors do? Paul Richards shows that spin doctoring is a new phrase to describe a very old practice. Num Pages: 256 pages. BIC Classification: JFD; JPVL; JPVN; KJSP. Category: (G) General (US: Trade). Dimension: 217 x 135 x 22. Weight in Grams: 282.
- Publisher
- Biteback Publishing
- Format
- Paperback
- Publication date
- 2016
- Condition
- New
- SKU
- V9781849549981
- ISBN
- 9781849549981
Paperback
Condition: New
€ 17.99€ 14.20
€ 17.99
€ 14.20
Hardcover. Divulges step-by-step secrets for how to build, design, and deliver blockbuster presentations. By providing entertaining and clever presentation insights, this book gives you the in's and out's for presenting yourself, your business, and your cause with an easy-to-implement approach. It focuses on content, design, and delivery. Num Pages: 224 pages, Illustrations. BIC Classification: KJP. Category: (P) Professional & Vocational. Dimension: 217 x 147 x 25. Weight in Grams: 408.
- Format
- Hardback
- Publication date
- 2011
- Publisher
- John Wiley and Sons Ltd United Kingdom
- Edition
- 1st Edition
- Number of pages
- 260
- Condition
- New
- SKU
- V9780470915844
- ISBN
- 9780470915844
Hardback
Condition: New
€ 32.99€ 25.93
€ 32.99
€ 25.93
Paperback. A new business series aimed at the growing number of mothers who wish to run their own businesses but don't have the knowledge or confidence to do so. Series: How to be a Million Pound Mum. Num Pages: 256 pages, portraits. BIC Classification: KJH; VSC. Category: (G) General (US: Trade). Dimension: 215 x 136 x 19. Weight in Grams: 328.
- Format
- Paperback
- Publication date
- 2013
- Publisher
- Accent Press Ltd United Kingdom
- Number of pages
- 256
- Condition
- New
- SKU
- V9781908262998
- ISBN
- 9781908262998
Paperback
Condition: New
€ 9.99€ 8.68
€ 9.99
€ 8.68