Business & management
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Business & management
Hardcover. What you experience is what you remember. The more emotional the experience, the deeper it is branded into your memory. Experience has a massive impact on buying decisions. Every touch point, every time you or someone in your company engages a customer, it creates an experience - something they remember. Num Pages: 192 pages. BIC Classification: KJ. Category: (G) General (US: Trade). Dimension: 223 x 143 x 18. Weight in Grams: 320.
- Format
- Hardback
- Publication date
- 2013
- Publisher
- John Wiley & Sons Inc United States
- Number of pages
- 192
- Condition
- New
- Edition
- 1st Edition
- SKU
- V9781118433249
- ISBN
- 9781118433249
Hardback
Condition: New
€ 25.99€ 19.18
€ 25.99
€ 19.18
Paperback. Num Pages: 64 pages, tables. BIC Classification: 1F; JP; KC; KJMV2. Category: (P) Professional & Vocational; (UP) Postgraduate, Research & Scholarly; (UU) Undergraduate. Dimension: 226 x 154 x 6. Weight in Grams: 138.
- Publisher
- Nova Science Publishers Inc United States
- Number of pages
- 64
- Format
- Paperback
- Publication date
- 2010
- Edition
- UK ed.
- Condition
- New
- SKU
- V9781616682620
- ISBN
- 9781616682620
Paperback
Condition: New
€ 73.73€ 52.45
€ 73.73
€ 52.45
Paperback. Learn in a week, what the experts learn in a lifetime. Num Pages: 128 pages. BIC Classification: KJMV2. Category: (G) General (US: Trade); (P) Professional & Vocational; (U) Tertiary Education (US: College). Dimension: 198 x 129. .
- Publisher
- Hodder & Stoughton General Division
- Format
- Paperback
- Publication date
- 2016
- Condition
- New
- SKU
- V9781473610217
- ISBN
- 9781473610217
Paperback
Condition: New
€ 15.99€ 11.90
€ 15.99
€ 11.90
Paperback. People Money is a comprehensive guide to the principles and practice of regional currencies. It shows how regional currencies can transform the lives and well-being of local communities, how they can sustain businesses, how local authorities can participate in their success and, consequently, why supporting regional currencies is of vital importan Num Pages: 258 pages, Black and white graphics. BIC Classification: KCBM; KJJ. Category: (G) General (US: Trade). Dimension: 242 x 169 x 13. Weight in Grams: 422.
- Publisher
- Triarchy Press United Kingdom
- Number of pages
- 258
- Format
- Paperback
- Publication date
- 2012
- Condition
- New
- SKU
- V9781908009760
- ISBN
- 9781908009760
Paperback
Condition: New
€ 33.99€ 29.00
€ 33.99
€ 29.00
Paperback. Do co-operatives offer an alternative model of social organisation which could address some of these key issues? Or do they simply offer another way of organising businesses within a predominantly capitalist economy? What would the world look like if co-operatives grew to gradually replace private businesses across every economic sector? Num Pages: 248 pages. BIC Classification: JFFT; KJVW. Category: (G) General (US: Trade). Dimension: 216 x 140 x 19. Weight in Grams: 344.
- Publisher
- New Internationalist Publications Ltd
- Number of pages
- 224
- Format
- Paperback
- Publication date
- 2013
- Condition
- New
- SKU
- V9781780261614
- ISBN
- 9781780261614
Paperback
Condition: New
€ 18.99€ 17.94
€ 18.99
€ 17.94
Hardback. A practical guide to business opportunity, operational improvement and competitive advantage. It addresses business growth in the context of social and environmental concerns. It looks at the challenges faced by key players such as Google, Microsoft, Apple, Nokia, Nike, Amazon, M&S and Walmart. Num Pages: 240 pages, Illustrations. BIC Classification: KJC; KJG. Category: (P) Professional & Vocational. Dimension: 242 x 165 x 19. Weight in Grams: 528.
- Publisher
- Kogan Page Ltd United Kingdom
- Number of pages
- 240
- Format
- Hardback
- Publication date
- 2010
- Condition
- New
- SKU
- V9780749454111
- ISBN
- 9780749454111
Hardback
Condition: New
€ 52.70
€ 52.70
Paperback. Num Pages: 624 pages, Illustrations. BIC Classification: KJMV2. Category: (U) Tertiary Education (US: College). Dimension: 243 x 171 x 33. Weight in Grams: 1040.
- Publisher
- Pearson Education Limited United Kingdom
- Number of pages
- 624
- Format
- Paperback
- Publication date
- 2010
- Edition
- 4th Edition
- Condition
- New
- SKU
- V9780273719540
- ISBN
- 9780273719540
Paperback
Condition: New
€ 113.18
€ 113.18
Paperback. Policymaking is of its very nature a people-centred business. By explaining why people skills matter, this work provides advice on how policy analysts can develop and use their people skills. Each chapter provides a Skill Building Checklist, discussion ideas, and suggestions for further reading. Num Pages: 280 pages, bibliographical references , index. BIC Classification: GTC; JPQB; KJP. Category: (P) Professional & Vocational; (UP) Postgraduate, Research & Scholarly; (UU) Undergraduate. Dimension: 230 x 164 x 18. Weight in Grams: 446.
- Format
- Paperback
- Publication date
- 2003
- Publisher
- Georgetown University Press United States
- Number of pages
- 280
- Condition
- New
- SKU
- V9780878409006
- ISBN
- 9780878409006
Paperback
Condition: New
€ 75.16
€ 75.16
Paperback. People Skillsis a communication-skills handbook that can help you eliminate all communication problems. Num Pages: 324 pages, *. BIC Classification: KJMV2. Category: (G) General (US: Trade); (P) Professional & Vocational. Dimension: 202 x 139 x 20. Weight in Grams: 274.
- Publisher
- Simon & Schuster
- Number of pages
- 300
- Format
- Paperback
- Publication date
- 1986
- Edition
- Reissue
- Condition
- New
- SKU
- V9780671622480
- ISBN
- 9780671622480
Paperback
Condition: New
€ 17.99€ 13.09
€ 17.99
€ 13.09
Paperback. Why is it so hard to work well with and get along with some people? This book presents a comprehensive, practical, and proven method readers can use in various situations. It reveals the strengths and weaknesses of four different people styles, providing practical techniques that work both on the job and off. Num Pages: 208 pages, black & white illustrations, figures. BIC Classification: KJMV2. Category: (P) Professional & Vocational. Dimension: 228 x 153 x 14. Weight in Grams: 390.
- Publisher
- AMACOM
- Number of pages
- 208
- Format
- Paperback
- Publication date
- 2009
- Edition
- 2nd
- Condition
- New
- SKU
- V9780814413425
- ISBN
- 9780814413425
Paperback
Condition: New
€ 24.99€ 21.94
€ 24.99
€ 21.94
Paperback. Num Pages: 224 pages. BIC Classification: KJB; VSPM. Category: (G) General (US: Trade). Dimension: 231 x 153 x 15. Weight in Grams: 322.
- Format
- Paperback
- Publication date
- 2014
- Publisher
- SelectBooks
- Edition
- 1st Edition
- Condition
- New
- SKU
- V9781590792872
- ISBN
- 9781590792872
Paperback
Condition: New
€ 18.99€ 17.86
€ 18.99
€ 17.86
Paperback. People with Purpose explores the competitive advantage of having a compelling purpose at the heart of your business strategy, especially when combined with powerful values and a focus on relationships. Num Pages: 288 pages, black & white illustrations. BIC Classification: KJC; KJMB. Category: (P) Professional & Vocational; (U) Tertiary Education (US: College). Dimension: 158 x 233 x 16. Weight in Grams: 438.
- Publisher
- Kogan Page Ltd
- Format
- Paperback
- Publication date
- 2017
- Edition
- 1st Edition
- Condition
- New
- SKU
- V9780749476953
- ISBN
- 9780749476953
Paperback
Condition: New
€ 36.99€ 22.46
€ 36.99
€ 22.46
Hardback. Num Pages: 219 pages, biography. BIC Classification: KJMV2; KJMV6; KJU. Category: (P) Professional & Vocational. Dimension: 210 x 148. Weight in Grams: 439.
- Publisher
- Palgrave Macmillan
- Format
- Hardback
- Publication date
- 2017
- Edition
- 1st ed. 2017
- Condition
- New
- SKU
- V9781349950928
- ISBN
- 9781349950928
Hardback
Condition: New
€ 52.99€ 48.48
€ 52.99
€ 48.48
Paperback. Bring out the best in yourself, your colleagues, customers, direct reports, and bosses with PeopleSmart. The ten modules in this workbook lead you through numerous activities and exercises, both independently and in groups. These modules allow you to: * assess skill levels for each of the eight PeopleSmart skills. Num Pages: 80 pages, black & white illustrations. BIC Classification: KJMV2. Category: (P) Professional & Vocational. Dimension: 282 x 218 x 5. Weight in Grams: 278.
- Format
- Paperback
- Publication date
- 2005
- Publisher
- John Wiley & Sons Inc United States
- Edition
- 1st Edition
- Number of pages
- 80
- Condition
- New
- SKU
- V9780787979553
- ISBN
- 9780787979553
Paperback
Condition: New
€ 38.80
€ 38.80
Paperback. .
- Publisher
- Cornerstone
- Format
- Paperback
- Publication date
- 2015
- Condition
- New
- SKU
- V9781847947840
- ISBN
- 9781847947840
Paperback
Condition: New
€ 13.99€ 11.74
€ 13.99
€ 11.74
paperback. Filled with specific defusing tactics and key behavioral insights, this new edition shows how to reduce stress, find the right words to say, and handle hostile customers with ease and confidence. Series: Perfect Phrases Series. Num Pages: 256 pages. BIC Classification: KJSU. Category: (P) Professional & Vocational. Dimension: 203 x 132 x 16. Weight in Grams: 236.
- Publisher
- McGraw-Hill Education - Europe United States
- Number of pages
- 256
- Format
- Paperback
- Publication date
- 2010
- Edition
- 2nd Edition
- Condition
- New
- SKU
- V9780071745062
- ISBN
- 9780071745062
Paperback
Condition: New
€ 23.99€ 17.75
€ 23.99
€ 17.75
Paperback. Part of the "Perfect Phrases" series, this work provides the tools for precise, effective communication in various situations. Whether it's hiring employees or creating teams, it gives you the phrases you need to get things done. Num Pages: 240 pages. BIC Classification: KJM. Category: (P) Professional & Vocational. Dimension: 203 x 129 x 15. Weight in Grams: 246.
- Publisher
- McGraw-Hill Education - Europe United States
- Number of pages
- 224
- Format
- Paperback
- Publication date
- 2007
- Edition
- 1st Edition
- Condition
- New
- SKU
- V9780071493048
- ISBN
- 9780071493048
Paperback
Condition: New
€ 13.99€ 11.73
€ 13.99
€ 11.73
Paperback. Offers ready-to-use phrases that help readers avoid disasters, steer clear of sticky circumstances with coworkers, and leave them in control. This guide provides words for various situations, including: handling criticism and being heard criticizing; picking up the ball when someone else has dropped it; and deflecting a flirtatious client. Series: Perfect Phrases Series. Num Pages: 224 pages. BIC Classification: KJW. Category: (P) Professional & Vocational. Dimension: 202 x 131 x 11. Weight in Grams: 226.
- Publisher
- McGraw-Hill Education - Europe United States
- Number of pages
- 224
- Format
- Paperback
- Publication date
- 2008
- Edition
- 1st Edition
- Condition
- New
- SKU
- V9780071597326
- ISBN
- 9780071597326
Paperback
Condition: New
€ 24.99€ 21.42
€ 24.99
€ 21.42
Paperback. A guide which helps managers identify performance issues and prepare documentation of those problems. It is suitable for new managers who need to find ways to document performance problems and then be able to offer feedback to those individuals. Series: Perfect Phrases Series. Num Pages: 144 pages, illustrations. BIC Classification: KJ. Category: (P) Professional & Vocational. Dimension: 203 x 128 x 9. Weight in Grams: 154.
- Format
- Paperback
- Publication date
- 2005
- Publisher
- McGraw-Hill Education - Europe United States
- Number of pages
- 144
- Condition
- New
- SKU
- V9780071454070
- ISBN
- 9780071454070
Paperback
Condition: New
€ 15.99€ 14.37
€ 15.99
€ 14.37
Paperback. Presents time-saving phrases you can use to make the most out of every speaking opportunity. This title provides ready-to-use phrases on what from sharing strategies at annual meetings to speaking at conferences, keynote remarks, and ceremonial speeches. It also reveals strategies for addressing specific audiences. Series: Perfect Phrases Series. Num Pages: 224 pages. BIC Classification: KJP. Category: (P) Professional & Vocational. Dimension: 204 x 136 x 18. Weight in Grams: 232.
- Publisher
- McGraw-Hill Education - Europe United States
- Number of pages
- 220
- Format
- Paperback
- Publication date
- 2006
- Edition
- 1st Edition
- Condition
- New
- SKU
- V9780071467636
- ISBN
- 9780071467636
Paperback
Condition: New
€ 24.99€ 18.61
€ 24.99
€ 18.61