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Business & management

Amy Wilkinson - The Creator´s Code: The Six Essential Skills of Extraordinary Entrepreneurs - 9781471142543 - V9781471142543 24%OFF

The Creator´s Code: The Six Essential Skills of Extraordinary Entrepr...

Amy Wilkinson

Paperback. The six essential disciplines needed to transform your ideas into real-world successes Num Pages: 240 pages. BIC Classification: KJH. Category: (P) Professional & Vocational. Dimension: 198 x 130. .
Publisher
Simon & Schuster Ltd United Kingdom
Number of pages
240
Format
Paperback
Publication date
2016
Edition
UK ed.
Condition
New
SKU
V9781471142543
ISBN
9781471142543
Paperback
Condition: New

€ 13.99
€ 10.57

Book details
Roger D´aprix - The Credible Company - 9780470274743 - V9780470274743

The Credible Company

Roger D´aprix

Hardcover. In The Credible Company , communication expert Roger D'Aprix provides a logical and tested strategy to inform skeptical employees in a time of turbulent change. With information being the lifeblood of today's intellectual-capital assembly line, D'Aprix explains, the internal communication task has taken on an unprecedented importance. Num Pages: 192 pages, Illustrations. BIC Classification: KJM; KJP. Category: (P) Professional & Vocational. Dimension: 233 x 162 x 20. Weight in Grams: 426.
Format
Hardback
Publication date
2008
Publisher
John Wiley and Sons Ltd United Kingdom
Edition
1st Edition
Number of pages
192
Condition
New
SKU
V9780470274743
ISBN
9780470274743
Hardback
Condition: New

€ 55.76

Book details
Moorad Choudhry - The Credit Default Swap Basis (Bloomberg Financial) - 9781576602362 - V9781576602362 23%OFF

The Credit Default Swap Basis (Bloomberg Financial)

Moorad Choudhry

Hardcover. Series: Bloomberg Financial. Num Pages: 196 pages, Illustrations. BIC Classification: KFFH; KFFM; KJC. Category: (P) Professional & Vocational. Dimension: 214 x 151 x 23. Weight in Grams: 402.
Publisher
Bloomberg Press
Format
Hardback
Publication date
2006
Edition
1st Edition
Condition
New
SKU
V9781576602362
ISBN
9781576602362
Hardback
Condition: New

€ 49.99
€ 38.38

Book details
Gérard Duménil - The Crisis of Neoliberalism - 9780674072244 - V9780674072244 15%OFF

The Crisis of Neoliberalism

Gérard Duménil

Paperback. Examines "the great contraction" of 2007 - 2010 within the context of the neoliberal globalization that began in the early 1980s. Summarizing a large amount of troubling data, the authors show that manufacturing has declined from 40 percent of GDP to under 10 percent over the years. Num Pages: 400 pages, 76 line illustrations, 6 charts, 21 tables. BIC Classification: KCA; KFF; KJ. Category: (G) General (US: Trade). Dimension: 234 x 157 x 24. Weight in Grams: 620.
Publisher
Harvard University Press United States
Number of pages
400
Format
Paperback
Publication date
2013
Edition
Reprint
Condition
New
SKU
V9780674072244
ISBN
9780674072244
Paperback
Condition: New

€ 35.99
€ 30.50

Book details
Oke Eleazu - The Cult of Service Excellence - 9781910649541 - V9781910649541 20%OFF

The Cult of Service Excellence

Oke Eleazu

Paperback. The essential guide to achieving devout and loyal customers. Num Pages: 224 pages, Diagrams & tables. BIC Classification: KJSU. Category: (P) Professional & Vocational. Dimension: 137 x 313 x 23. Weight in Grams: 302.
Publisher
Lid Publishing
Format
Paperback
Publication date
2016
Condition
New
SKU
V9781910649541
ISBN
9781910649541
Paperback
Condition: New

€ 17.99
€ 14.31

Book details
Erica Schoenberger - The Cultural Crisis of the Firm - 9781557866387 - V9781557866387 22%OFF

The Cultural Crisis of the Firm

Erica Schoenberger

Paperback. This is an examination of one of the most puzzling and important issues in western economic analysis -- corporate inertia in the face of known threats to survival. The book is part synthetic, part based on intensive case studies, and part theoretical. Num Pages: 272 pages, 0. BIC Classification: 1D; 1KBB; JHM; KJC; KJK. Category: (P) Professional & Vocational; (UP) Postgraduate, Research & Scholarly; (UU) Undergraduate. Dimension: 156 x 229 x 23. Weight in Grams: 442.
Publisher
John Wiley and Sons Ltd United Kingdom
Number of pages
272
Format
Paperback
Publication date
1997
Edition
1st Edition
Condition
New
SKU
V9781557866387
ISBN
9781557866387
Paperback
Condition: New

€ 33.99
€ 26.36

Book details
Jane Sparrow - The Culture Builders: Leadership Strategies for Employee Performance - 9781409437246 - V9781409437246

The Culture Builders: Leadership Strategies for Employee Performance

Jane Sparrow

Paperback. Provides the theory and practice to connect employee engagement to long-term performance. In this book, the author shares the insight of her research and experience into how companies are creating an engaged workforce. It explores how to enable the manager-as-engager. Num Pages: 252 pages, Illustrations. BIC Classification: KJMB. Category: (G) General (US: Trade). Dimension: 244 x 171 x 18. Weight in Grams: 576.
Publisher
Taylor & Francis Ltd United Kingdom
Number of pages
252
Format
Paperback
Publication date
2012
Edition
1st Edition
Condition
New
SKU
V9781409437246
ISBN
9781409437246
Paperback
Condition: New

€ 49.52

Book details
S. Chris Edmonds - The Culture Engine: A Framework for Driving Results, Inspiring Your Employees, and Transforming Your Workplace - 9781118947326 - V9781118947326 20%OFF

The Culture Engine: A Framework for Driving Results, Inspiring Your Em...

S. Chris Edmonds

Hardcover. An organizational "North Star," codifying valued behaviors for optimal performance

The Culture Engine shows leaders how to create a high performing, values aligned culture through the creation of an organizational constitution. Num Pages: 272 pages, illustrations. BIC Classification: KJMV2. Category: (P) Professional & Vocational. Dimension: 236 x 154 x 23. Weight in Grams: 462.

Publisher
John Wiley & Sons Inc
Format
Hardback
Publication date
2014
Edition
1st Edition
Condition
New
SKU
V9781118947326
ISBN
9781118947326
Hardback
Condition: New

€ 25.99
€ 20.79

Book details
Erin Meyer - The Culture Map: Breaking Through the Invisible Boundaries of Global Business - 9781610392501 - V9781610392501 27%OFF

The Culture Map: Breaking Through the Invisible Boundaries of Global B...

Erin Meyer

Hardback. Num Pages: 288 pages, charts and graphs. BIC Classification: GTC; JMH; JMJ; KJW. Category: (G) General (US: Trade). Dimension: 241 x 166 x 25. Weight in Grams: 506.
Format
Hardback
Publication date
2014
Publisher
PublicAffairs,U.S.
Condition
New
SKU
V9781610392501
ISBN
9781610392501
Hardback
Condition: New

€ 30.99
€ 22.47

Book details
Erin Meyer - The Culture Map: Decoding How People Think, Lead, and Get Things Done Across Cultures - 9781610392761 - V9781610392761 26%OFF

The Culture Map: Decoding How People Think, Lead, and Get Things Done ...

Erin Meyer

Paperback. Num Pages: 288 pages, charts and graphs. BIC Classification: GTC; JMH; JMJ; KJK; KJU; KJW. Category: (G) General (US: Trade). Dimension: 210 x 140. .
Publisher
INGRAM PUBLISHER SERVICES US
Number of pages
288
Format
Paperback
Publication date
2016
Edition
First Trade Paper Edition
Condition
New
SKU
V9781610392761
ISBN
9781610392761
Paperback
Condition: New

€ 21.99
€ 16.27

Book details
Richard Sennett - The Culture of the New Capitalism - 9780300119923 - V9780300119923 19%OFF

The Culture of the New Capitalism

Richard Sennett

Paperback. Looks at the ways the global form of capitalism affects our lives. This book analyzes how changes in work ethic, in our attitudes toward merit and talent, and in public and private institutions contributes to 'the spectre of uselessness'. It concludes with suggestions to counter this disturbing culture. Editor(s): Sennett, Richard. Series: Castle Lectures Series. Num Pages: 224 pages. BIC Classification: GTB; KJC; KJMD. Category: (P) Professional & Vocational; (UP) Postgraduate, Research & Scholarly; (UU) Undergraduate. Dimension: 209 x 140 x 15. Weight in Grams: 228.
Publisher
Yale University Press United States
Number of pages
224
Format
Paperback
Publication date
2007
Edition
1st Edition
Condition
New
SKU
V9780300119923
ISBN
9780300119923
Paperback
Condition: New

€ 21.99
€ 17.75

Book details
Dan Paul - The Cure: Enterprise Medicine for Business - A Novel for Managers - 9780471268307 - V9780471268307 21%OFF

The Cure: Enterprise Medicine for Business - A Novel for Managers

Dan Paul

Paperback. A novel about transforming organizations from the author of bestselling business books The Goal and Zapp! The Cure is a novel for managers about transforming an under-performing bureaucratic organization into a boundaryless, fact-driven management culture like the one that made Jack Welch's General Electric so consistently successful. Num Pages: 304 pages, black & white illustrations. BIC Classification: 2ABM; FA; KJ. Category: (P) Professional & Vocational. Dimension: 229 x 155 x 20. Weight in Grams: 506.
Format
Paperback
Publication date
2003
Publisher
John Wiley & Sons
Number of pages
304
Condition
New
SKU
V9780471268307
ISBN
9780471268307
Paperback
Condition: New

€ 36.99
€ 29.14

Book details
Stanley Bing - The Curriculum: Everything You Need to Know to Be a Master of Business Arts - 9780061998539 - V9780061998539 10%OFF

The Curriculum: Everything You Need to Know to Be a Master of Business...

Stanley Bing

Hardcover. Num Pages: 384 pages, illustrations. BIC Classification: KJM. Category: (G) General (US: Trade). Dimension: 236 x 178 x 30. Weight in Grams: 1120.
Format
Hardback
Publication date
2014
Publisher
HarperBusiness
Condition
New
SKU
V9780061998539
ISBN
9780061998539
Hardback
Condition: New

€ 35.99
€ 32.56

Book details
Alan Pennington - The Customer Experience Book: How to design, measure and improve customer experience in your business - 9781292148465 - V9781292148465 29%OFF

The Customer Experience Book: How to design, measure and improve custo...

Alan Pennington

Paperback. Num Pages: 232 pages, illustrations. BIC Classification: KJS. Category: (P) Professional & Vocational. Dimension: 236 x 191 x 16. Weight in Grams: 356.
Publisher
FT Press
Format
Paperback
Publication date
2016
Edition
1st Edition
Condition
New
SKU
V9781292148465
ISBN
9781292148465
Paperback
Condition: New

€ 24.99
€ 17.67

Book details
Noah Fleming - The Customer Loyalty Loop: The Science Behind Creating Great Experiences and Lasting Impressions - 9781632650665 - V9781632650665

The Customer Loyalty Loop: The Science Behind Creating Great Experienc...

Noah Fleming

Paperback. Num Pages: 272 pages. BIC Classification: KJS. Category: (G) General (US: Trade). Dimension: 136 x 209 x 18. Weight in Grams: 316.
Format
Paperback
Publication date
2016
Publisher
Red Wheel/Weiser
Edition
1st Edition
Condition
New
SKU
V9781632650665
ISBN
9781632650665
Paperback
Condition: New

€ 18.10

Book details
Lee Cockerell - The Customer Rules: The 39 essential rules for delivering sensational service - 9781781251225 - V9781781251225 28%OFF

The Customer Rules: The 39 essential rules for delivering sensational ...

Lee Cockerell

Paperback. 39 essential rules to delivering impeccable service - from the man who ran Disneyworld. Num Pages: 208 pages. BIC Classification: KJC; KJSU. Category: (G) General (US: Trade). Dimension: 216 x 135 x 16. Weight in Grams: 256.
Publisher
Profile Books Ltd
Format
Paperback
Publication date
2013
Edition
Main
Condition
New
SKU
V9781781251225
ISBN
9781781251225
Paperback
Condition: New

€ 17.99
€ 13.00

Book details
Lee Cockerell - The Customer Rules: The 39 Essential Rules for Delivering Sensational Service - 9780770435608 - V9780770435608 18%OFF

The Customer Rules: The 39 Essential Rules for Delivering Sensational ...

Lee Cockerell

Hardcover. Num Pages: 208 pages. BIC Classification: KJSU. Category: (G) General (US: Trade). Dimension: 191 x 136 x 28. Weight in Grams: 290.
Format
Hardback
Publication date
2013
Publisher
Crown Business
Edition
1st Edition
Number of pages
208
Condition
New
SKU
V9780770435608
ISBN
9780770435608
Hardback
Condition: New

€ 25.99
€ 21.31

Book details
John R. Dijulius - The Customer Service Revolution - 9781626341296 - V9781626341296 10%OFF

The Customer Service Revolution

John R. Dijulius

Hardcover.
Format
Hardback
Publication date
2015
Publisher
Greenleaf Book Group LLC United States
Number of pages
200
Condition
New
SKU
V9781626341296
ISBN
9781626341296
Hardback
Condition: New

€ 25.99
€ 23.45

Book details
Sriram Dasu - The Customer Service Solution: Managing Emotions, Trust, and Control to Win Your Customer´s Business - 9780071809931 - V9780071809931 30%OFF

The Customer Service Solution: Managing Emotions, Trust, and Control t...

Sriram Dasu

Hardback. .
Publisher
McGraw-Hill Education - Europe United States
Number of pages
288
Format
Hardback
Publication date
2013
Edition
1st Edition
Condition
New
SKU
V9780071809931
ISBN
9780071809931
Hardback
Condition: New

€ 42.99
€ 30.14

Book details
Stephen Hewett - The Customer-Centric You - 9781852526726 - V9781852526726 8%OFF

The Customer-Centric You

Stephen Hewett

Paperback. .
Publisher
Management Books 2000 Ltd United Kingdom
Number of pages
240
Format
Paperback
Publication date
2011
Condition
New
SKU
V9781852526726
ISBN
9781852526726
Paperback
Condition: New

€ 19.99
€ 18.38

Book details
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