Business & management
Results 5521 - 5544 of 20584
Business & management
Paperback. Let's face it, dealing with customers isn't easy. They aren't always right or even pleasant but knowing the right words to use can make the difference. This book shares over 700 phrases and scripts that have been proven time and again to defuse even difficult interactions. It makes easy for readers to confidently deliver satisfaction to customer. Num Pages: 304 pages. BIC Classification: KJSU. Category: (G) General (US: Trade). Dimension: 224 x 149 x 19. Weight in Grams: 496.
- Format
- Paperback
- Publication date
- 2012
- Publisher
- AMACOM
- Number of pages
- 304
- Condition
- New
- SKU
- V9780814420324
- ISBN
- 9780814420324
Paperback
Condition: New
€ 20.99€ 19.34
€ 20.99
€ 19.34
paperback. This comprehensive text provides an engaging examination of the entire process of performance Num Pages: 336 pages, black & white illustrations, black & white tables, figures. BIC Classification: KJMV2. Category: (G) General (US: Trade). Dimension: 180 x 253 x 18. Weight in Grams: 538.
- Format
- Paperback
- Publication date
- 2011
- Publisher
- Routledge United States
- Edition
- 2nd Edition
- Number of pages
- 336
- Condition
- New
- SKU
- V9780765626585
- ISBN
- 9780765626585
Paperback
Condition: New
€ 77.49
€ 77.49
Paperback. With the publication of the mega-seller Fish!, the Pike Place Fish Market became famous both for its fascinating work culture and as a striking model for personal and business success. Catch! continues where Fish! left off, taking readers behind the scenes at the market for more life lessons. Num Pages: 168 pages, illustrations. BIC Classification: KJW. Category: (G) General (US: Trade). Dimension: 85 x 56 x 5. Weight in Grams: 200.
- Format
- Paperback
- Publication date
- 2005
- Publisher
- Berrett-Koehler United States
- Number of pages
- 200
- Condition
- New
- SKU
- V9781576753231
- ISBN
- 9781576753231
Paperback
Condition: New
€ 18.99€ 16.54
€ 18.99
€ 16.54
Paperback. Num Pages: 360 pages, black & white tables, figures. BIC Classification: KJMV2. Category: (P) Professional & Vocational. Dimension: 254 x 203 x 13. Weight in Grams: 562.
- Format
- Paperback
- Publication date
- 2008
- Publisher
- Pearson Education (US) United States
- Edition
- 11th Edition
- Number of pages
- 360
- Condition
- New
- SKU
- V9780132396981
- ISBN
- 9780132396981
Paperback
Condition: New
€ 96.00
€ 96.00
hardcover. Aims to issue a challenge to HR professionals: define the value you create and institute measures for your performance, or face the inevitable outsourcing of your function. This book provides hands-on tools that show HR professionals how they can operate in all four areas simultaneously. Num Pages: 304 pages, Illustrations. BIC Classification: KJMV2. Category: (P) Professional & Vocational. Dimension: 236 x 166 x 30. Weight in Grams: 624. Good clean copy, with light nicks and tears to dust jacket. Light scoring to ffep
- Format
- Hardback
- Publication date
- 1996
- Publisher
- Harvard Business Review Press
- Condition
- Used, Very Good
- SKU
- KMO0001392
- ISBN
- 9780875847191
Hardback
Condition: Used, Very Good
€ 5.70
€ 5.70
paperback. Series: Routledge Library Editions: Organizations. Num Pages: 572 pages, black & white illustrations. BIC Classification: KJU. Category: (UP) Postgraduate, Research & Scholarly; (UU) Undergraduate. Dimension: 234 x 156 x 29. Weight in Grams: 1047.
- Format
- Paperback
- Publication date
- 2016
- Publisher
- Routledge United Kingdom
- Edition
- 1st Edition
- Number of pages
- 572
- Condition
- New
- SKU
- V9781138992474
- ISBN
- 9781138992474
Paperback
Condition: New
€ 58.61
€ 58.61
hardcover. Discusses how the Total Quality Management (TQM) of the production and manufacturing environment can be modified, implemented, and measured within the engineering project environment. This title aims to integrate predominant quality philosophy with organization research. Series: Quality and Reliability. Num Pages: 152 pages, 1, black & white illustrations. BIC Classification: KJMV5; TGPQ. Category: (P) Professional & Vocational; (UP) Postgraduate, Research & Scholarly; (UU) Undergraduate. Dimension: 279 x 216 x 11. Weight in Grams: 408.
- Format
- Hardback
- Publication date
- 1992
- Publisher
- CRC Press United States
- Edition
- 1st Edition
- Number of pages
- 152
- Condition
- New
- SKU
- V9780824787400
- ISBN
- 9780824787400
Hardback
Condition: New
€ 111.10
€ 111.10
paperback. A guide to the ideas and terminology of Biotechnology. This work includes 300 entries that span from ADEPT through cloning, genomes, patents, and viruses to zoonosis. It is a useful resource for anyone wanting access to the world of biotechnologists. Num Pages: 424 pages, numerous line figures. BIC Classification: KJ; PS; TCB; TDCT. Category: (P) Professional & Vocational. Dimension: 238 x 158 x 25. Weight in Grams: 592.
- Format
- Paperback
- Publication date
- 2004
- Publisher
- Oxford University Press, USA United Kingdom
- Edition
- 3rd Edition
- Number of pages
- 424
- Condition
- New
- SKU
- V9780198524984
- ISBN
- 9780198524984
Paperback
Condition: New
€ 112.38
€ 112.38
Paperback. More than 40 million students have trusted Schaum's to help them succeed in the classroom and on exams. Schaum's is the key to faster learning and higher grades in every subject. Series: Schaum's Outline Series. Num Pages: 272 pages, black & white tables. BIC Classification: KJQ. Category: (UU) Undergraduate. Dimension: 275 x 208 x 11. Weight in Grams: 418.
- Format
- Paperback
- Publication date
- 2009
- Publisher
- McGraw-Hill Education - Europe United States
- Edition
- 2 Rev ed
- Number of pages
- 272
- Condition
- New
- SKU
- V9780071611589
- ISBN
- 9780071611589
Paperback
Condition: New
€ 31.99€ 26.69
€ 31.99
€ 26.69
Hardcover.
- Format
- Hardback
- Publication date
- 2002
- Publisher
- Crown House Publishing United Kingdom
- Number of pages
- 304
- Condition
- New
- SKU
- V9781899836727
- ISBN
- 9781899836727
Hardback
Condition: New
€ 33.99€ 27.83
€ 33.99
€ 27.83
Hello Stay Interviews, Goodbye Talent Loss: A Manager's Playbook
Kaye, Beverly; Jordan-Evans, Sharon
Paperback. Num Pages: 168 pages. BIC Classification: KJMV2. Category: (G) General (US: Trade). Dimension: 154 x 229 x 13. Weight in Grams: 230.
- Format
- Paperback
- Publication date
- 2015
- Publisher
- Berrett-Koehler United States
- Number of pages
- 120
- Condition
- New
- SKU
- V9781626563476
- ISBN
- 9781626563476
Paperback
Condition: New
€ 18.99€ 16.45
€ 18.99
€ 16.45
Paperback. Num Pages: 336 pages. BIC Classification: KJM; KNTP. Category: (G) General (US: Trade). Dimension: 204 x 130 x 23. Weight in Grams: 292.
- Format
- Paperback
- Publication date
- 2011
- Publisher
- Seven Stories Press,U.S. United States
- Edition
- Rev ed
- Number of pages
- 336
- Condition
- New
- SKU
- V9781609801397
- ISBN
- 9781609801397
Paperback
Condition: New
€ 17.99€ 16.15
€ 17.99
€ 16.15
Paperback. The traditional top-down coercive change management paradigm in which leaders light a fire under employees actually discourages engagement. Richard Axelrod offers a better way. After debunking six common change management myths, he offers a proven, practical strategy for getting everyone enthusiastically committed to organisational transformation. Num Pages: 277 pages, Illustrations. BIC Classification: KJD; KJM. Category: (P) Professional & Vocational. Dimension: 235 x 158 x 18. Weight in Grams: 376.
- Format
- Paperback
- Publication date
- 2010
- Publisher
- Berrett-Koehler United States
- Edition
- 2 Rev ed
- Number of pages
- 288
- Condition
- New
- SKU
- V9781605094472
- ISBN
- 9781605094472
Paperback
Condition: New
€ 31.00€ 27.68
€ 31.00
€ 27.68
Hardcover. This work is designed to serve as a core reference for anyone interested in the essentials of contemporary management theory. Editor(s): Kessler, Eric H. Num Pages: 1056 pages, Illustrations. BIC Classification: GBC; KJM. Category: (P) Professional & Vocational. Dimension: 280 x 216 x 97. Weight in Grams: 3583.
- Format
- Hardback
- Publication date
- 2013
- Publisher
- SAGE Publications Inc United States
- Edition
- 1st Edition
- Number of pages
- 1056
- Condition
- New
- SKU
- V9781412997829
- ISBN
- 9781412997829
Hardback
Condition: New
€ 466.08
€ 466.08
hardcover. BIC Classification: KJBX. Category: (G) General (US: Trade). Dimension: 284 x 224 x 35. Weight in Grams: 1769.
- Format
- Hardback
- Publication date
- 2016
- Publisher
- South-Western Educational Pub United States
- Edition
- 14th Edition
- Condition
- New
- SKU
- V9781305661813
- ISBN
- 9781305661813
Hardback
Condition: New
€ 201.22
€ 201.22
Paperback. "Network Nation" places the history of telecommunications within the broader context of American politics, business, and discourse. This engrossing and provocative book persuades us of the critical role of political economy in the development of new technologies and their implementation. Num Pages: 528 pages. BIC Classification: HB; KJ; KNT; LA. Category: (G) General (US: Trade). Dimension: 234 x 157 x 33. Weight in Grams: 590.
- Format
- Paperback
- Publication date
- 2015
- Publisher
- Harvard University Press
- Edition
- Reprint
- Condition
- New
- SKU
- V9780674088139
- ISBN
- 9780674088139
Paperback
Condition: New
€ 36.99€ 30.82
€ 36.99
€ 30.82
Hardback. Editor(s): Kemp, Sarah; Hort, Joanne; Hollowood, Tracey. Num Pages: 320 pages. BIC Classification: KJMV6; KJSM; TT. Category: (P) Professional & Vocational. Dimension: 244 x 170. .
- Format
- Hardback
- Publication date
- 2019
- Publisher
- John Wiley and Sons Ltd United States
- Number of pages
- 320
- Condition
- New
- SKU
- V9780470671405
- ISBN
- 9780470671405
Hardback
Condition: New
€ 180.45
€ 180.45
Paperback. Takes a practical approach to the everyday activity of work integrated learning, addressing the topic through both direct instruction and case studies derived from actual experience. Num Pages: 240 pages, 3 black & white illustrations, 24 black & white tables. BIC Classification: JNRV; KJMV2. Category: (UP) Postgraduate, Research & Scholarly. Dimension: 233 x 156 x 13. Weight in Grams: 380.
- Format
- Paperback
- Publication date
- 2010
- Publisher
- Taylor & Francis Ltd United Kingdom
- Number of pages
- 240
- Condition
- New
- SKU
- V9780415556774
- ISBN
- 9780415556774
Paperback
Condition: New
€ 48.62
€ 48.62
hardcover. Is the Roberts Court "pro-business"? If so, what does this mean for the law and the American people? Business and the Roberts Court provides the first critical analysis of the Court's business-related jurisprudence, combining a series of empirical and doctrinal analyses of how the Roberts Court has treated business and business law. Editor(s): Adler, Jonathan H. Num Pages: 352 pages. BIC Classification: JPH; KJG; LNAA; LNH. Category: (P) Professional & Vocational; (U) Tertiary Education (US: College). Dimension: 239 x 163 x 29. Weight in Grams: 626.
- Format
- Hardback
- Publication date
- 2016
- Publisher
- OXFORD UNIV PR United States
- Number of pages
- 352
- Condition
- New
- SKU
- V9780199859344
- ISBN
- 9780199859344
Hardback
Condition: New
€ 95.75
€ 95.75
hardcover. This book offers systematic comparative analysis of the political economy of pharmaceutical patents in Latin America, and examines the diverse ways that international changes can reconfigure domestic politics. Num Pages: 320 pages. BIC Classification: KCP; KJ; LNRD. Dimension: 234 x 156. .
- Format
- Hardback
- Publication date
- 2017
- Publisher
- OUP Oxford United Kingdom
- Number of pages
- 320
- Condition
- New
- SKU
- V9780199593903
- ISBN
- 9780199593903
Hardback
Condition: New
€ 158.86
€ 158.86
Mobilizing Knowledge in Healthcare: Challenges for Management and Orga...
. Ed(S): Swan, Jacky; Newell, Sue; Nicolini, ...
hardcover. The divide between research and practice is one of the biggest challenges to healthcare improvement globally. This book aims to build a research-led, empirically-grounded, state of the art review of how knowledge is mobilized in healthcare settings and the critical challenges involved. Editor(s): Swan, Jacky; Newell, Sue; Nicolini, Davide. Num Pages: 288 pages, illustrations. BIC Classification: KJD; KJU; MBGR. Category: (P) Professional & Vocational. Dimension: 163 x 241 x 25. Weight in Grams: 564.
- Format
- Hardback
- Publication date
- 2016
- Publisher
- OUP Oxford United Kingdom
- Number of pages
- 288
- Condition
- New
- SKU
- V9780198738237
- ISBN
- 9780198738237
Hardback
Condition: New
€ 147.56
€ 147.56
paperback. The Council on Environmental Quality and the Environmental Protection Agency have experienced volatile life histories. In this book, using political history, theoretical models, and empirical analysis. Num Pages: 216 pages, illustrations. BIC Classification: JPP; JPQ; JPWH; KJU. Category: (UP) Postgraduate, Research & Scholarly; (UU) Undergraduate. Dimension: 235 x 156 x 12. Weight in Grams: 288.
- Format
- Paperback
- Publication date
- 2016
- Publisher
- Oxford University Press United States
- Number of pages
- 216
- Condition
- New
- SKU
- V9780190203719
- ISBN
- 9780190203719
Paperback
Condition: New
€ 46.02
€ 46.02
Paperback. Num Pages: 400 pages. BIC Classification: KJM; KJU. Category: (U) Tertiary Education (US: College). Dimension: 232 x 187 x 15. Weight in Grams: 544.
- Format
- Paperback
- Publication date
- 2017
- Publisher
- Pearson
- Edition
- 14th Edition
- Condition
- New
- SKU
- V9780134523859
- ISBN
- 9780134523859
Paperback
Condition: New
€ 241.19
€ 241.19
hardcover. Num Pages: 320 pages. BIC Classification: KJMV5; KJMV8; KJMV9; KJS. Category: (U) Tertiary Education (US: College). Dimension: 254 x 203. .
- Format
- Hardback
- Publication date
- 2017
- Publisher
- Pearson United States
- Edition
- 12th Edition
- Number of pages
- 320
- Condition
- New
- SKU
- V9780134519258
- ISBN
- 9780134519258
Hardback
Condition: New
€ 375.24
€ 375.24