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Business & management

Results 5521 - 5544 of 20584

Business & management

Paperback. Let's face it, dealing with customers isn't easy. They aren't always right or even pleasant but knowing the right words to use can make the difference. This book shares over 700 phrases and scripts that have been proven time and again to defuse even difficult interactions. It makes easy for readers to confidently deliver satisfaction to customer. Num Pages: 304 pages. BIC Classification: KJSU. Category: (G) General (US: Trade). Dimension: 224 x 149 x 19. Weight in Grams: 496.
Format
Paperback
Publication date
2012
Publisher
AMACOM
Number of pages
304
Condition
New
SKU
V9780814420324
ISBN
9780814420324
Paperback
Condition: New

€ 20.99
€ 19.34

paperback. This comprehensive text provides an engaging examination of the entire process of performance Num Pages: 336 pages, black & white illustrations, black & white tables, figures. BIC Classification: KJMV2. Category: (G) General (US: Trade). Dimension: 180 x 253 x 18. Weight in Grams: 538.
Format
Paperback
Publication date
2011
Publisher
Routledge United States
Edition
2nd Edition
Number of pages
336
Condition
New
SKU
V9780765626585
ISBN
9780765626585
Paperback
Condition: New

€ 77.49

Paperback. With the publication of the mega-seller Fish!, the Pike Place Fish Market became famous both for its fascinating work culture and as a striking model for personal and business success. Catch! continues where Fish! left off, taking readers behind the scenes at the market for more life lessons. Num Pages: 168 pages, illustrations. BIC Classification: KJW. Category: (G) General (US: Trade). Dimension: 85 x 56 x 5. Weight in Grams: 200.
Format
Paperback
Publication date
2005
Publisher
Berrett-Koehler United States
Number of pages
200
Condition
New
SKU
V9781576753231
ISBN
9781576753231
Paperback
Condition: New

€ 18.99
€ 16.54

Paperback. Num Pages: 360 pages, black & white tables, figures. BIC Classification: KJMV2. Category: (P) Professional & Vocational. Dimension: 254 x 203 x 13. Weight in Grams: 562.
Format
Paperback
Publication date
2008
Publisher
Pearson Education (US) United States
Edition
11th Edition
Number of pages
360
Condition
New
SKU
V9780132396981
ISBN
9780132396981
Paperback
Condition: New

€ 96.00

hardcover. Aims to issue a challenge to HR professionals: define the value you create and institute measures for your performance, or face the inevitable outsourcing of your function. This book provides hands-on tools that show HR professionals how they can operate in all four areas simultaneously. Num Pages: 304 pages, Illustrations. BIC Classification: KJMV2. Category: (P) Professional & Vocational. Dimension: 236 x 166 x 30. Weight in Grams: 624. Good clean copy, with light nicks and tears to dust jacket. Light scoring to ffep
Format
Hardback
Publication date
1996
Publisher
Harvard Business Review Press
Condition
Used, Very Good
SKU
KMO0001392
ISBN
9780875847191
Hardback
Condition: Used, Very Good

€ 5.70

paperback. Series: Routledge Library Editions: Organizations. Num Pages: 572 pages, black & white illustrations. BIC Classification: KJU. Category: (UP) Postgraduate, Research & Scholarly; (UU) Undergraduate. Dimension: 234 x 156 x 29. Weight in Grams: 1047.
Format
Paperback
Publication date
2016
Publisher
Routledge United Kingdom
Edition
1st Edition
Number of pages
572
Condition
New
SKU
V9781138992474
ISBN
9781138992474
Paperback
Condition: New

€ 58.61

hardcover. Discusses how the Total Quality Management (TQM) of the production and manufacturing environment can be modified, implemented, and measured within the engineering project environment. This title aims to integrate predominant quality philosophy with organization research. Series: Quality and Reliability. Num Pages: 152 pages, 1, black & white illustrations. BIC Classification: KJMV5; TGPQ. Category: (P) Professional & Vocational; (UP) Postgraduate, Research & Scholarly; (UU) Undergraduate. Dimension: 279 x 216 x 11. Weight in Grams: 408.
Format
Hardback
Publication date
1992
Publisher
CRC Press United States
Edition
1st Edition
Number of pages
152
Condition
New
SKU
V9780824787400
ISBN
9780824787400
Hardback
Condition: New

€ 111.10

paperback. A guide to the ideas and terminology of Biotechnology. This work includes 300 entries that span from ADEPT through cloning, genomes, patents, and viruses to zoonosis. It is a useful resource for anyone wanting access to the world of biotechnologists. Num Pages: 424 pages, numerous line figures. BIC Classification: KJ; PS; TCB; TDCT. Category: (P) Professional & Vocational. Dimension: 238 x 158 x 25. Weight in Grams: 592.
Format
Paperback
Publication date
2004
Publisher
Oxford University Press, USA United Kingdom
Edition
3rd Edition
Number of pages
424
Condition
New
SKU
V9780198524984
ISBN
9780198524984
Paperback
Condition: New

€ 112.38

Paperback. More than 40 million students have trusted Schaum's to help them succeed in the classroom and on exams. Schaum's is the key to faster learning and higher grades in every subject. Series: Schaum's Outline Series. Num Pages: 272 pages, black & white tables. BIC Classification: KJQ. Category: (UU) Undergraduate. Dimension: 275 x 208 x 11. Weight in Grams: 418.
Format
Paperback
Publication date
2009
Publisher
McGraw-Hill Education - Europe United States
Edition
2 Rev ed
Number of pages
272
Condition
New
SKU
V9780071611589
ISBN
9780071611589
Paperback
Condition: New

€ 31.99
€ 26.69

Hardcover.
Format
Hardback
Publication date
2002
Publisher
Crown House Publishing United Kingdom
Number of pages
304
Condition
New
SKU
V9781899836727
ISBN
9781899836727
Hardback
Condition: New

€ 33.99
€ 27.83

Paperback. Num Pages: 168 pages. BIC Classification: KJMV2. Category: (G) General (US: Trade). Dimension: 154 x 229 x 13. Weight in Grams: 230.
Format
Paperback
Publication date
2015
Publisher
Berrett-Koehler United States
Number of pages
120
Condition
New
SKU
V9781626563476
ISBN
9781626563476
Paperback
Condition: New

€ 18.99
€ 16.45

Paperback. Num Pages: 336 pages. BIC Classification: KJM; KNTP. Category: (G) General (US: Trade). Dimension: 204 x 130 x 23. Weight in Grams: 292.
Format
Paperback
Publication date
2011
Publisher
Seven Stories Press,U.S. United States
Edition
Rev ed
Number of pages
336
Condition
New
SKU
V9781609801397
ISBN
9781609801397
Paperback
Condition: New

€ 17.99
€ 16.15

Paperback. The traditional top-down coercive change management paradigm in which leaders light a fire under employees actually discourages engagement. Richard Axelrod offers a better way. After debunking six common change management myths, he offers a proven, practical strategy for getting everyone enthusiastically committed to organisational transformation. Num Pages: 277 pages, Illustrations. BIC Classification: KJD; KJM. Category: (P) Professional & Vocational. Dimension: 235 x 158 x 18. Weight in Grams: 376.
Format
Paperback
Publication date
2010
Publisher
Berrett-Koehler United States
Edition
2 Rev ed
Number of pages
288
Condition
New
SKU
V9781605094472
ISBN
9781605094472
Paperback
Condition: New

€ 31.00
€ 27.68

Hardcover. This work is designed to serve as a core reference for anyone interested in the essentials of contemporary management theory. Editor(s): Kessler, Eric H. Num Pages: 1056 pages, Illustrations. BIC Classification: GBC; KJM. Category: (P) Professional & Vocational. Dimension: 280 x 216 x 97. Weight in Grams: 3583.
Format
Hardback
Publication date
2013
Publisher
SAGE Publications Inc United States
Edition
1st Edition
Number of pages
1056
Condition
New
SKU
V9781412997829
ISBN
9781412997829
Hardback
Condition: New

€ 466.08

hardcover. BIC Classification: KJBX. Category: (G) General (US: Trade). Dimension: 284 x 224 x 35. Weight in Grams: 1769.
Format
Hardback
Publication date
2016
Publisher
South-Western Educational Pub United States
Edition
14th Edition
Condition
New
SKU
V9781305661813
ISBN
9781305661813
Hardback
Condition: New

€ 201.22

Paperback. "Network Nation" places the history of telecommunications within the broader context of American politics, business, and discourse. This engrossing and provocative book persuades us of the critical role of political economy in the development of new technologies and their implementation. Num Pages: 528 pages. BIC Classification: HB; KJ; KNT; LA. Category: (G) General (US: Trade). Dimension: 234 x 157 x 33. Weight in Grams: 590.
Format
Paperback
Publication date
2015
Publisher
Harvard University Press
Edition
Reprint
Condition
New
SKU
V9780674088139
ISBN
9780674088139
Paperback
Condition: New

€ 36.99
€ 30.82

Hardback. Editor(s): Kemp, Sarah; Hort, Joanne; Hollowood, Tracey. Num Pages: 320 pages. BIC Classification: KJMV6; KJSM; TT. Category: (P) Professional & Vocational. Dimension: 244 x 170. .
Format
Hardback
Publication date
2019
Publisher
John Wiley and Sons Ltd United States
Number of pages
320
Condition
New
SKU
V9780470671405
ISBN
9780470671405
Hardback
Condition: New

€ 180.45

Paperback. Takes a practical approach to the everyday activity of work integrated learning, addressing the topic through both direct instruction and case studies derived from actual experience. Num Pages: 240 pages, 3 black & white illustrations, 24 black & white tables. BIC Classification: JNRV; KJMV2. Category: (UP) Postgraduate, Research & Scholarly. Dimension: 233 x 156 x 13. Weight in Grams: 380.
Format
Paperback
Publication date
2010
Publisher
Taylor & Francis Ltd United Kingdom
Number of pages
240
Condition
New
SKU
V9780415556774
ISBN
9780415556774
Paperback
Condition: New

€ 48.62

hardcover. Is the Roberts Court "pro-business"? If so, what does this mean for the law and the American people? Business and the Roberts Court provides the first critical analysis of the Court's business-related jurisprudence, combining a series of empirical and doctrinal analyses of how the Roberts Court has treated business and business law. Editor(s): Adler, Jonathan H. Num Pages: 352 pages. BIC Classification: JPH; KJG; LNAA; LNH. Category: (P) Professional & Vocational; (U) Tertiary Education (US: College). Dimension: 239 x 163 x 29. Weight in Grams: 626.
Format
Hardback
Publication date
2016
Publisher
OXFORD UNIV PR United States
Number of pages
352
Condition
New
SKU
V9780199859344
ISBN
9780199859344
Hardback
Condition: New

€ 95.75

hardcover. This book offers systematic comparative analysis of the political economy of pharmaceutical patents in Latin America, and examines the diverse ways that international changes can reconfigure domestic politics. Num Pages: 320 pages. BIC Classification: KCP; KJ; LNRD. Dimension: 234 x 156. .
Format
Hardback
Publication date
2017
Publisher
OUP Oxford United Kingdom
Number of pages
320
Condition
New
SKU
V9780199593903
ISBN
9780199593903
Hardback
Condition: New

€ 158.86

hardcover. The divide between research and practice is one of the biggest challenges to healthcare improvement globally. This book aims to build a research-led, empirically-grounded, state of the art review of how knowledge is mobilized in healthcare settings and the critical challenges involved. Editor(s): Swan, Jacky; Newell, Sue; Nicolini, Davide. Num Pages: 288 pages, illustrations. BIC Classification: KJD; KJU; MBGR. Category: (P) Professional & Vocational. Dimension: 163 x 241 x 25. Weight in Grams: 564.
Format
Hardback
Publication date
2016
Publisher
OUP Oxford United Kingdom
Number of pages
288
Condition
New
SKU
V9780198738237
ISBN
9780198738237
Hardback
Condition: New

€ 147.56

paperback. The Council on Environmental Quality and the Environmental Protection Agency have experienced volatile life histories. In this book, using political history, theoretical models, and empirical analysis. Num Pages: 216 pages, illustrations. BIC Classification: JPP; JPQ; JPWH; KJU. Category: (UP) Postgraduate, Research & Scholarly; (UU) Undergraduate. Dimension: 235 x 156 x 12. Weight in Grams: 288.
Format
Paperback
Publication date
2016
Publisher
Oxford University Press United States
Number of pages
216
Condition
New
SKU
V9780190203719
ISBN
9780190203719
Paperback
Condition: New

€ 46.02

Paperback. Num Pages: 400 pages. BIC Classification: KJM; KJU. Category: (U) Tertiary Education (US: College). Dimension: 232 x 187 x 15. Weight in Grams: 544.
Format
Paperback
Publication date
2017
Publisher
Pearson
Edition
14th Edition
Condition
New
SKU
V9780134523859
ISBN
9780134523859
Paperback
Condition: New

€ 241.19

hardcover. Num Pages: 320 pages. BIC Classification: KJMV5; KJMV8; KJMV9; KJS. Category: (U) Tertiary Education (US: College). Dimension: 254 x 203. .
Format
Hardback
Publication date
2017
Publisher
Pearson United States
Edition
12th Edition
Number of pages
320
Condition
New
SKU
V9780134519258
ISBN
9780134519258
Hardback
Condition: New

€ 375.24

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