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Management & management techniques
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Management & management techniques
Hardcover. Statistical Methods in Customer Relationship Management focuses on the quantitative and modeling aspects of customer management strategies that lead to future firm profitability, with emphasis on developing an understanding of Customer Relationship Management (CRM) models as the guiding concept for profitable customer management. Num Pages: 286 pages, Illustrations. BIC Classification: KJMV7; PBT. Category: (P) Professional & Vocational. Dimension: 237 x 153 x 19. Weight in Grams: 498.
- Publisher
- John Wiley and Sons Ltd United States
- Number of pages
- 286
- Format
- Hardback
- Publication date
- 2012
- Edition
- 1st Edition
- Condition
- New
- SKU
- V9781119993209
- ISBN
- 9781119993209
Hardback
Condition: New
€ 101.21
€ 101.21
Hardcover. Services dominate the advanced economies of the world, and virtually all companies view services as critical to retaining their customers. This book introduces readers to the vital role that services play in the economy and its future. It also incorporates company examples and strategies for addressing issues in every chapter. Num Pages: 672 pages. BIC Classification: KJMV7. Category: (U) Tertiary Education (US: College). .
- Publisher
- McGraw-Hill Education
- Format
- Hardback
- Publication date
- 2017
- Edition
- 7th Edition
- Condition
- New
- SKU
- V9780078112102
- ISBN
- 9780078112102
Hardback
Condition: New
€ 303.84
€ 303.84
Paperback. Num Pages: 240 pages, black & white illustrations. BIC Classification: KJM; KJSU. Category: (G) General (US: Trade). Dimension: 228 x 152 x 17. Weight in Grams: 372.
- Publisher
- Simon & Schuster
- Format
- Paperback
- Publication date
- 2009
- Condition
- New
- SKU
- KRA0013566
- ISBN
- 9781439167281
Paperback
Condition: New
€ 6.23
€ 6.23
Hardback. Sustainable Operations and Supply Chain Management addresses the most relevant topics of operations and supply chain management from the perspective of sustainability. Series: Wiley Series in Operations Research and Management Science. Num Pages: 248 pages. BIC Classification: KJJ; KJMV8. Category: (P) Professional & Vocational. Dimension: 165 x 243 x 18. Weight in Grams: 468.
- Publisher
- John Wiley & Sons Inc
- Format
- Hardback
- Publication date
- 2017
- Edition
- 1st Edition
- Condition
- New
- SKU
- V9781119284956
- ISBN
- 9781119284956
Hardback
Condition: New
€ 89.74
€ 89.74
hardcover. This text shows how companies can boost performance by adopting integrated organizational strategies to identify and reduce stress in their employees. It includes practical advice on how to conduct a stress audit and how to target stress "hot spots" in an organization. Num Pages: 269 pages, biography. BIC Classification: JMJ; KJMV2; KJU; VFJS. Category: (P) Professional & Vocational. Dimension: 244 x 170 x 14. Weight in Grams: 635. Very good copy showing minor age and wear. Dust jacket present, shows only light wear
- Format
- Hardback
- Publication date
- 2000
- Publisher
- Palgrave Macmillan London
- Condition
- Used, Very Good
- SKU
- KMK0026025
- ISBN
- 9780333774878
Hardback
Condition: Used, Very Good
€ 5.12
€ 5.12
Hardcover. Case studies and strategies for more effective multi-generational management Clash of the Generations explores this new and increasingly common workplace phenomenon, and provides strategies to help managers navigate this ever more complex maze. Num Pages: 208 pages. BIC Classification: KJM. Category: (P) Professional & Vocational. Dimension: 164 x 236 x 23. Weight in Grams: 386.
- Publisher
- John Wiley & Sons Inc
- Format
- Hardback
- Publication date
- 2016
- Edition
- 1st Edition
- Condition
- New
- SKU
- V9781119212348
- ISBN
- 9781119212348
Hardback
Condition: New
€ 37.99€ 29.91
€ 37.99
€ 29.91
Paperback. This text addresses the need of corporate training departments to understand how to use the Web intelligently to create learning environments that will actually help people learn. Num Pages: 256 pages, illustrations. BIC Classification: KJC; KJE; KJMV2; UDB. Category: (P) Professional & Vocational; (UP) Postgraduate, Research & Scholarly; (UU) Undergraduate. Dimension: 234 x 179 x 16. Weight in Grams: 488.
- Format
- Paperback
- Publication date
- 2000
- Publisher
- John Wiley & Sons Inc United States
- Edition
- 1st Edition
- Number of pages
- 256
- Condition
- New
- SKU
- V9780787950231
- ISBN
- 9780787950231
Paperback
Condition: New
€ 51.57
€ 51.57
Paperback. Num Pages: 152 pages, black & white illustrations. BIC Classification: JNT; KJMP; UFP. Category: (G) General (US: Trade). Dimension: 161 x 131 x 11. Weight in Grams: 152.
- Publisher
- Van Haren Publishing BV
- Number of pages
- 149
- Format
- Paperback
- Publication date
- 2013
- Edition
- Poc
- Condition
- New
- SKU
- V9789087538095
- ISBN
- 9789087538095
Paperback
Condition: New
€ 29.66
€ 29.66
Hardcover. Editor(s): Johnston, Van R. Num Pages: 422 pages, tables. BIC Classification: JPP; KJM. Category: (P) Professional & Vocational. Dimension: 264 x 187 x 34. Weight in Grams: 1174.
- Format
- Hardback
- Publication date
- 2008
- Publisher
- Nova Science Publishers Inc United States
- Edition
- 2nd
- Number of pages
- 422
- Condition
- New
- SKU
- V9781600218866
- ISBN
- 9781600218866
Hardback
Condition: New
€ 132.32€ 100.38
€ 132.32
€ 100.38
Hardback. Combinatorial optimization is a multidisciplinary scientific area, lying in the interface of three major scientific domains: mathematics, theoretical computer science and management. The three volumes of the Combinatorial Optimization series aim to cover a wide range of topics in this area. Editor(s): Paschos, Vangelis Th. Num Pages: 416 pages, illustrations (black and white). BIC Classification: KJMD; PBU; UY. Category: (P) Professional & Vocational. Dimension: 243 x 164 x 27. Weight in Grams: 748.
- Format
- Hardback
- Publication date
- 2014
- Publisher
- ISTE Ltd and John Wiley & Sons Inc United Kingdom
- Edition
- 2nd Edition
- Number of pages
- 416
- Condition
- New
- SKU
- V9781848216563
- ISBN
- 9781848216563
Hardback
Condition: New
€ 190.40
€ 190.40
Hardback. Combinatorial optimization is a multidisciplinary scientific area, lying in the interface of three major scientific domains: mathematics, theoretical computer science and management. The three volumes of the Combinatorial Optimization series aim to cover a wide range of topics in this area. Editor(s): Paschos, Vangelis Th. Num Pages: 720 pages, illustrations (black and white). BIC Classification: KJMD; PBU; UY. Category: (P) Professional & Vocational. Dimension: 233 x 163 x 48. Weight in Grams: 1316.
- Format
- Hardback
- Publication date
- 2014
- Publisher
- ISTE Ltd and John Wiley & Sons Inc United Kingdom
- Edition
- 2nd Edition
- Number of pages
- 720
- Condition
- New
- SKU
- V9781848216570
- ISBN
- 9781848216570
Hardback
Condition: New
€ 339.48
€ 339.48
Hardback. Combinatorial optimization is a multidisciplinary scientific area, lying in the interface of three major scientific domains: mathematics, theoretical computer science and management. The three volumes of the Combinatorial Optimization series aim to cover a wide range of topics in this area. Editor(s): Paschos, Vangelis Th. Num Pages: 448 pages, illustrations (black and white). BIC Classification: KJMD; PBU; UY. Category: (P) Professional & Vocational. Dimension: 233 x 163 x 30. Weight in Grams: 794.
- Format
- Hardback
- Publication date
- 2014
- Publisher
- ISTE Ltd and John Wiley & Sons Inc United Kingdom
- Edition
- 2 Rev ed
- Number of pages
- 448
- Condition
- New
- SKU
- V9781848216587
- ISBN
- 9781848216587
Hardback
Condition: New
€ 203.15
€ 203.15
Paperback. Series: Financial Times Series. Num Pages: 264 pages, illustrations. BIC Classification: KJC; KJMD. Category: (P) Professional & Vocational. Dimension: 213 x 141 x 18. Weight in Grams: 414.
- Publisher
- Pearson Education Limited
- Number of pages
- 264
- Format
- Paperback
- Publication date
- 2013
- Edition
- 1st Edition
- Condition
- New
- SKU
- V9781292002613
- ISBN
- 9781292002613
Paperback
Condition: New
€ 23.99€ 23.41
€ 23.99
€ 23.41
Paperback. Num Pages: 224 pages, illustrations. BIC Classification: KJC; KJMD. Category: (P) Professional & Vocational. Dimension: 138 x 217 x 16. Weight in Grams: 356.
- Publisher
- Pearson Education Limited
- Format
- Paperback
- Publication date
- 2014
- Edition
- 01st Edition
- Condition
- New
- SKU
- V9781292016436
- ISBN
- 9781292016436
Paperback
Condition: New
€ 21.07
€ 21.07
Hardcover. A comprehensive guide to understanding and auditing modern information systems The increased dependence on information system resources for performing key activities within organizations has made system audits essential for ensuring the confidentiality, integrity, and availability of information system resources. Series: Wiley Corporate F&A. Num Pages: 304 pages, Illustrations. BIC Classification: KFCM; KJM. Category: (P) Professional & Vocational. Dimension: 263 x 187 x 27. Weight in Grams: 824.
- Format
- Hardback
- Publication date
- 2013
- Publisher
- John Wiley & Sons Inc United States
- Edition
- 1st Edition
- Number of pages
- 336
- Condition
- New
- SKU
- V9781118343746
- ISBN
- 9781118343746
Hardback
Condition: New
€ 105.09
€ 105.09
Hardback. Num Pages: 360 pages. BIC Classification: KJMV6. Category: (G) General (US: Trade). Dimension: 238 x 153 x 25. Weight in Grams: 622.
- Format
- Hardback
- Publication date
- 2014
- Publisher
- Stanford University Press
- Condition
- New
- SKU
- V9780804789158
- ISBN
- 9780804789158
Hardback
Condition: New
€ 57.46
€ 57.46
Hardcover. Cost and Value Management in Projects provides practicing managers with a thorough understanding of the various dimensions of cost and value in projects, along with the factors that impact them, and the managerial approaches that would be most effective for achieving cost efficiency and value optimization. Num Pages: 304 pages, Illustrations. BIC Classification: KJM. Category: (P) Professional & Vocational. Dimension: 239 x 161 x 20. Weight in Grams: 568.
- Format
- Hardback
- Publication date
- 2008
- Publisher
- John Wiley and Sons Ltd United Kingdom
- Edition
- 1st Edition
- Number of pages
- 304
- Condition
- New
- SKU
- V9780470069134
- ISBN
- 9780470069134
Hardback
Condition: New
€ 96.50
€ 96.50
Hardcover. The Portable MBA in Project Management covers the most pressing topics in project management and features all the leading thinkers in the field. It presents expert techniques for managing individual projects and for managing project-based organizations. Editor(s): Verzuh, Eric. Num Pages: 456 pages, Illustrations. BIC Classification: KJMP. Category: (P) Professional & Vocational. Dimension: 261 x 188 x 29. Weight in Grams: 1014.
- Format
- Hardback
- Publication date
- 2003
- Publisher
- John Wiley and Sons Ltd United States
- Edition
- 1st Edition
- Number of pages
- 456
- Condition
- New
- SKU
- V9780471268994
- ISBN
- 9780471268994
Hardback
Condition: New
€ 46.99€ 36.59
€ 46.99
€ 36.59
Paperback. Outlines how to design learning interactions (such as meetings and workshops) that enable people to do their best thinking. Using the signature ENGAGE model, this title helps those who bring people together for the purpose of learning, problem-solving, or innovating to develop a clear, high-impact training design that unleashes brilliance. Num Pages: 216 pages, Illustrations. BIC Classification: KJMV2. Category: (P) Professional & Vocational. Dimension: 234 x 187 x 17. Weight in Grams: 426.
- Format
- Paperback
- Publication date
- 2011
- Publisher
- Berrett-Koehler United States
- Number of pages
- 216
- Condition
- New
- SKU
- V9781605094229
- ISBN
- 9781605094229
Paperback
Condition: New
€ 30.99€ 22.03
€ 30.99
€ 22.03
Paperback. Decision Support Systems for Business Intelligence examines decision making in general, the translation of knowledge about decision making into a DSS model, and the actual programming of a DSS. It also combines the theoretical underpinnings of the topic with practical application using tools and technology currently available. Num Pages: 454 pages, Illustrations. BIC Classification: KJMD. Category: (P) Professional & Vocational. Dimension: 255 x 177 x 23. Weight in Grams: 890.
- Format
- Paperback
- Publication date
- 2011
- Publisher
- John Wiley & Sons Inc United Kingdom
- Edition
- 2nd Edition
- Number of pages
- 454
- Condition
- New
- SKU
- V9780470433744
- ISBN
- 9780470433744
Paperback
Condition: New
€ 153.45
€ 153.45