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Management & management techniques
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Management & management techniques
Hardcover. Times have changed. Long gone are our days of being kings of the manufacturing industry, we are now immersed in the world of service where the relationship between an organization and the customer is an integral part of the product offering. Num Pages: 278 pages, black & white illustrations. BIC Classification: KJM; KJU. Category: (P) Professional & Vocational. Dimension: 233 x 162 x 20. Weight in Grams: 554.
- Format
- Hardback
- Publication date
- 2012
- Publisher
- John Wiley & Sons Inc United States
- Edition
- 1st Edition
- Number of pages
- 224
- Condition
- New
- SKU
- V9781118345566
- ISBN
- 9781118345566
Hardback
Condition: New
€ 34.79
€ 34.79
Hardcover. Awarded the 2011 Best Book Award by the International Association for Management of Technology (IAMOT) this textbook is devised to help in training future service systems engineers and enable them to become more effective in contributing to the needs in strategic differentiation and operational excellence of service enterprises. Num Pages: 720 pages, Illustrations. BIC Classification: KJMV5. Category: (P) Professional & Vocational. Dimension: 235 x 197 x 43. Weight in Grams: 1386.
- Format
- Hardback
- Publication date
- 2010
- Publisher
- John Wiley & Sons Inc United Kingdom
- Edition
- 1st Edition
- Number of pages
- 720
- Condition
- New
- SKU
- V9780470423325
- ISBN
- 9780470423325
Hardback
Condition: New
€ 163.84
€ 163.84
Hardcover. Num Pages: 336 pages, illustrations. BIC Classification: KJMV5; TGP. Category: (P) Professional & Vocational. Dimension: 164 x 239 x 26. Weight in Grams: 682.
- Format
- Hardback
- Publication date
- 2014
- Publisher
- John Wiley & Sons Inc
- Edition
- 1st Edition
- Condition
- New
- SKU
- V9781118108239
- ISBN
- 9781118108239
Hardback
Condition: New
€ 144.86
€ 144.86
Hardcover. This book addresses the many important problems in service operations management, which can be analyzed using two core methodologies: optimization and queueing theory (including numerical simulation of queues). Num Pages: 628 pages, Illustrations. BIC Classification: KJMV5; PBU; TG. Category: (P) Professional & Vocational. Dimension: 236 x 163 x 37. Weight in Grams: 1028.
- Format
- Hardback
- Publication date
- 2010
- Publisher
- John Wiley & Sons Inc United Kingdom
- Edition
- 1st Edition
- Number of pages
- 628
- Condition
- New
- SKU
- V9780470525883
- ISBN
- 9780470525883
Hardback
Condition: New
€ 177.76
€ 177.76
Paperback. .
- Publisher
- CABI Publishing
- Format
- Paperback
- Publication date
- 2016
- Edition
- 2nd Edition
- Condition
- New
- SKU
- V9781780645452
- ISBN
- 9781780645452
Paperback
Condition: New
€ 52.99€ 47.49
€ 52.99
€ 47.49
Hardcover. Service Oriented Architecture Field Guide for Executives is a fundamental breakthrough in the business and technology perspectives of service oriented architecture (SOA). A valuable resource to help you understand and realize the benefits of SOA in today's companies, this guide will show you how to plan, implement, and achieve SOA value. Num Pages: 228 pages, Illustrations. BIC Classification: KJM. Category: (P) Professional & Vocational. Dimension: 234 x 161 x 22. Weight in Grams: 448.
- Format
- Hardback
- Publication date
- 2008
- Publisher
- John Wiley and Sons Ltd United Kingdom
- Edition
- 1st Edition
- Number of pages
- 228
- Condition
- New
- SKU
- V9780470260913
- ISBN
- 9780470260913
Hardback
Condition: New
€ 51.25
€ 51.25
Paperback. .
- Publisher
- BCS Learning & Development Limited
- Format
- Paperback
- Publication date
- 2017
- Condition
- New
- SKU
- V9781780172941
- ISBN
- 9781780172941
Paperback
Condition: New
€ 26.99€ 24.30
€ 26.99
€ 24.30
Hardcover. Six Sigma is a disciplined, data-driven approach and methodology for eliminating defects in any process, from manufacturing to transactional and from product to service. This interesting new text documents how service and process design and redesign are typically approached. Num Pages: 448 pages, Illustrations. BIC Classification: KJMV5. Category: (P) Professional & Vocational. Dimension: 239 x 167 x 30. Weight in Grams: 792.
- Format
- Hardback
- Publication date
- 2005
- Publisher
- John Wiley & Sons Inc United States
- Number of pages
- 448
- Condition
- New
- Edition
- 1st Edition
- SKU
- V9780471682912
- ISBN
- 9780471682912
Hardback
Condition: New
€ 167.64
€ 167.64
Hardback. Do you aspire to be a more effective leader who guides your team or organization to higher levels of lasting success? Would you like to look forward to each day and know that you are having a positive impact on the world around you? This is possible for everyone, regardless of your title or position. Num Pages: 224 pages, black & white illustrations, figures. BIC Classification: KJM. Category: (P) Professional & Vocational. Dimension: 164 x 231 x 21. Weight in Grams: 406.
- Format
- Hardback
- Publication date
- 2014
- Publisher
- John Wiley & Sons Inc
- Edition
- 1st Edition
- Condition
- New
- SKU
- V9781118868461
- ISBN
- 9781118868461
Hardback
Condition: New
€ 27.99€ 23.11
€ 27.99
€ 23.11
Paperback. In order for performance consultants to make a significant difference in organizations, they need to advance beyond their current focus on improving the individual performance. In this book, Rummler illustrates the next level of performance that he calls Serious Performance Consulting. Num Pages: 196 pages, illustrations. BIC Classification: KJMV2. Category: (P) Professional & Vocational. Dimension: 276 x 219 x 15. Weight in Grams: 514.
- Format
- Paperback
- Publication date
- 2007
- Publisher
- John Wiley & Sons Inc United States
- Edition
- 1st Edition
- Number of pages
- 196
- Condition
- New
- SKU
- V9780787996161
- ISBN
- 9780787996161
Paperback
Condition: New
€ 66.50
€ 66.50
Hardback. This book helps readers to better understand, emulate, enable, support, and manage serial innovators--individuals who create multiple breakthrough products that result in large revenue and profit streams, primarily for existing organizations. Num Pages: 240 pages, Illustrations. BIC Classification: KF; KJMV3. Category: (G) General (US: Trade). Dimension: 158 x 224 x 22. Weight in Grams: 496.
- Format
- Hardback
- Publication date
- 2012
- Publisher
- Stanford University Press United States
- Number of pages
- 216
- Condition
- New
- SKU
- V9780804775977
- ISBN
- 9780804775977
Hardback
Condition: New
€ 42.99€ 34.79
€ 42.99
€ 34.79
Hardback. Num Pages: 256 pages. BIC Classification: KJC; KJM; KJS; KJU. Category: (G) General (US: Trade). Dimension: 167 x 243 x 27. Weight in Grams: 484.
- Publisher
- Harvard Business Review Press
- Format
- Hardback
- Publication date
- 2017
- Condition
- New
- SKU
- V9781633691889
- ISBN
- 9781633691889
Hardback
Condition: New
€ 31.99€ 28.72
€ 31.99
€ 28.72
Hardback. Senior Executive Assessment is a concise and practical guide to demystifying assessment that is conducted at the senior-executive level. This book defines senior executive assessment, describes its benefits, and explains how it differs from assessment at lower levels. Series: TMEZ - Talent Management Essentials. Num Pages: 168 pages, Illustrations. BIC Classification: KJMV2; KJR. Category: (P) Professional & Vocational. Dimension: 222 x 146 x 17. Weight in Grams: 332.
- Format
- Hardback
- Publication date
- 2009
- Publisher
- John Wiley and Sons Ltd United Kingdom
- Edition
- 1st Edition
- Number of pages
- 168
- Condition
- New
- SKU
- V9781405179584
- ISBN
- 9781405179584
Hardback
Condition: New
€ 106.89
€ 106.89
Hardback. Rocked by a flurry of high-profile sex discrimination lawsuits in the 1990s, Wall Street was supposed to have cleaned up its act. It hasn't. This work serves as an indictment of how America's financial capital has swept enduring discriminatory practices under the rug. Num Pages: 272 pages, 4 line illus. 8 tables. BIC Classification: JFSJ; KJMV2. Category: (G) General (US: Trade); (P) Professional & Vocational; (U) Tertiary Education (US: College). Dimension: 229 x 152 x 24. Weight in Grams: 514.
- Format
- Hardback
- Publication date
- 2006
- Publisher
- Princeton University Press United States
- Number of pages
- 272
- Condition
- New
- SKU
- V9780691126432
- ISBN
- 9780691126432
Hardback
Condition: New
€ 30.99€ 22.30
€ 30.99
€ 22.30
Paperback. Series: Collection on Technology & Work. Num Pages: 168 pages, 5. BIC Classification: KJMV7. Category: (P) Professional & Vocational; (UP) Postgraduate, Research & Scholarly; (UU) Undergraduate. Dimension: 154 x 210 x 10. Weight in Grams: 236.
- Format
- Paperback
- Publication date
- 2006
- Publisher
- Cornell University Press United States
- Number of pages
- 168
- Condition
- New
- Edition
- Annotated
- SKU
- V9780801473197
- ISBN
- 9780801473197
Paperback
Condition: New
€ 32.99€ 29.82
€ 32.99
€ 29.82
Paperback. Shows nonprofits how to initiate and sustain successful earned income ventures that not only provide greater financial security but also advance the organization's mission. This book walks readers through the process of organizing a team, selecting a venture, drafting a business plan and securing start-up funding. Series: Kim Klein's Chardon Press. Num Pages: 256 pages, Ill. BIC Classification: KJM; KJVX. Category: (P) Professional & Scholarly; (UP) Postgraduate; (UU) Undergraduate. Dimension: 281 x 216 x 19. Weight in Grams: 717.
- Format
- Paperback
- Publication date
- 2002
- Publisher
- John Wiley & Sons Inc United States
- Edition
- 1st Edition
- Number of pages
- 256
- Condition
- New
- SKU
- V9780787962166
- ISBN
- 9780787962166
Paperback
Condition: New
€ 33.99€ 26.88
€ 33.99
€ 26.88
Paperback. Praise for Selling Real Estate Services "Selling Real Estate Services shows you how to stop being a vendor and start being a partner. Bob Potter's Third-Level concept will help you win more, have more fun, and build greater client loyalty. It's a playbook for success. " Roger T. Num Pages: 224 pages, black & white illustrations. BIC Classification: KFFR; KJMV7; LNS. Category: (P) Professional & Vocational. Dimension: 228 x 152 x 12. Weight in Grams: 334.
- Format
- Paperback
- Publication date
- 2015
- Publisher
- John Wiley & Sons Inc United States
- Number of pages
- 224
- Condition
- New
- Edition
- 1st Edition
- SKU
- V9781119112150
- ISBN
- 9781119112150
Paperback
Condition: New
€ 31.99€ 24.98
€ 31.99
€ 24.98
Paperback. It is generally accepted in the business literature that the heart of leadership is leading self. I believe that leading self is also the path to being a 'responsible' leader. This book tells you what to do if you want to get better at leading self. Num Pages: 224 pages, Illustrations. BIC Classification: KJM. Category: (G) General (US: Trade). Dimension: 216 x 155 x 15. Weight in Grams: 278.
- Publisher
- McGraw-Hill Education - Europe United States
- Number of pages
- 224
- Format
- Paperback
- Publication date
- 2012
- Edition
- 1st Edition
- Condition
- New
- SKU
- V9780071799096
- ISBN
- 9780071799096
Paperback
Condition: New
€ 37.99€ 27.16
€ 37.99
€ 27.16
Paperback. This book explores how, through strong self-leadership, social workers can both explain and demonstrate how social work can achieve positive change. Num Pages: 172 pages. BIC Classification: JKSN; KJM. Category: (UP) Postgraduate, Research & Scholarly. Dimension: 217 x 137 x 19. Weight in Grams: 272.
- Publisher
- Bristol University Press
- Format
- Paperback
- Publication date
- 2015
- Condition
- New
- SKU
- V9781447314851
- ISBN
- 9781447314851
Paperback
Condition: New
€ 32.99€ 31.62
€ 32.99
€ 31.62
Paperback. Empowerment is essential!
Self-directed work teams create an environment that empowers employees to contribute to the improvement of products and services. In the face of this challenge, employees experience greater opportunities and greater satisfaction. Num Pages: 100 pages. BIC Classification: KJ. Dimension: 155 x 230 x 17. Weight in Grams: 194.
Self-directed work teams create an environment that empowers employees to contribute to the improvement of products and services. In the face of this challenge, employees experience greater opportunities and greater satisfaction. Num Pages: 100 pages. BIC Classification: KJ. Dimension: 155 x 230 x 17. Weight in Grams: 194.
- Format
- Paperback
- Publication date
- 1991
- Publisher
- Pfeiffer
- Edition
- 1st Edition
- Number of pages
- 99
- Condition
- New
- SKU
- V9780883900574
- ISBN
- 9780883900574
Paperback
Condition: New
€ 37.43
€ 37.43
Hardcover. A cost-effective and time-saving alternative to traditional instructional designs, this guide provides both new and experienced practitioners with a systematic method for developing self-directed learning packages applicable in any situation, from basic industrial and technical skills training to t Num Pages: 359 pages, illustrations. BIC Classification: JNRV; KJMV2. Category: (G) General (US: Trade); (P) Professional & Vocational. Dimension: 232 x 159 x 30. Weight in Grams: 792.
- Format
- Hardback
- Publication date
- 1993
- Publisher
- John Wiley & Sons Inc United States
- Edition
- 1st
- Number of pages
- 359
- Condition
- New
- SKU
- V9781555425326
- ISBN
- 9781555425326
Hardback
Condition: New
€ 72.77
€ 72.77
Paperback. Small Business "Self-Defense Finance for Small Businesses is an excellent reference for practitioners. The chapters on valuation and the sale/purchase of an existing business are alone worth the price of the book. "--Dr. Num Pages: 236 pages, Illustrations. BIC Classification: KJMV1; KJVS. Category: (P) Professional & Vocational; (UP) Postgraduate, Research & Scholarly; (UU) Undergraduate. Dimension: 225 x 157 x 17. Weight in Grams: 358.
- Format
- Paperback
- Publication date
- 1995
- Publisher
- John Wiley & Sons Inc United States
- Edition
- 1st Edition
- Number of pages
- 236
- Condition
- New
- SKU
- V9780471122951
- ISBN
- 9780471122951
Paperback
Condition: New
€ 24.99€ 20.24
€ 24.99
€ 20.24
Hardcover. Leadership tends to be about influence and encouraging people to follow in order to make things happen. Management, by contrast, tends to be a process of organization and moving people somewhere in order to get things done. These are different skills, yet to be successful we must manage as well as lead. Num Pages: 316 pages, Illustrations. BIC Classification: KJM. Category: (P) Professional & Vocational. Dimension: 236 x 162 x 23. Weight in Grams: 602.
- Format
- Hardback
- Publication date
- 2007
- Publisher
- John Wiley & Sons Inc United Kingdom
- Edition
- 1st Edition
- Number of pages
- 316
- Condition
- New
- SKU
- V9780470512807
- ISBN
- 9780470512807
Hardback
Condition: New
€ 41.12
€ 41.12
Hardcover. Editor(s): Moretti, Anthony C. Num Pages: 160 pages, tables. BIC Classification: 1KBB; JPP; KFFD; KJMV1. Category: (G) General (US: Trade). Dimension: 182 x 260 x 15. Weight in Grams: 492.
- Format
- Hardback
- Publication date
- 2011
- Publisher
- Nova Science Publishers Inc United States
- Number of pages
- 160
- Condition
- New
- SKU
- V9781613246504
- ISBN
- 9781613246504
Hardback
Condition: New
€ 246.05€ 167.30
€ 246.05
€ 167.30