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Business & management

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Business & management

Hardback. Ever notice how companies with the best service also have the happiest employees? That s no accident. Do you want to build a strong, successful organization? Start by ignoring your customers. Really. Instead, focus first on creating a better employee experience, or EX. Num Pages: 240 pages. BIC Classification: KJM. Category: (P) Professional & Vocational. Dimension: 236 x 159 x 22. Weight in Grams: 424.
Publisher
John Wiley & Sons Inc
Format
Hardback
Publication date
2017
Edition
1st Edition
Condition
New
SKU
V9781119294184
ISBN
9781119294184
Hardback
Condition: New

€ 32.99
€ 23.73

Hardback. The complete guide to the principles and practice of risk quantification for business applications. The assessment and quantification of risk provide an indispensable part of robust decision-making; to be effective, many professionals need a firm grasp of both the fundamental concepts and of the tools of the trade. Series: The Wiley Finance Series. Num Pages: 464 pages. BIC Classification: KFF; KJMV1; UF. Category: (P) Professional & Vocational. Dimension: 180 x 251 x 32. Weight in Grams: 980.
Publisher
John Wiley & Sons Inc
Format
Hardback
Publication date
2015
Edition
1st Edition
Condition
New
SKU
V9781118904053
ISBN
9781118904053
Hardback
Condition: New

€ 121.17

Hardcover. An inside look at the revolutionary business power of the platform-from the experts who helped discover how it works. Num Pages: 384 pages. BIC Classification: KJE; KJS. Category: (G) General (US: Trade). Dimension: 235 x 155. .
Publisher
W. W. Norton & Company
Format
Hardback
Publication date
2016
Edition
1st Edition
Condition
New
SKU
V9780393249132
ISBN
9780393249132
Hardback
Condition: New

€ 32.99
€ 27.63

Hardback. Num Pages: 272 pages. BIC Classification: KJH; KJMB. Category: (G) General (US: Trade). Dimension: 149 x 218 x 26. Weight in Grams: 398.
Publisher
Harvard Business Review Press
Format
Hardback
Publication date
2015
Condition
New
SKU
V9781633690684
ISBN
9781633690684
Hardback
Condition: New

€ 31.99
€ 28.50

Hardcover. A Good Disruption describes how disruptive technology can be used to combat the economic challenges of our age - faltering growth, rising inequality and environmental depletion - and sets out an inspirational vision of a more effective and sustainable growth model. Num Pages: 400 pages. BIC Classification: KJG; KJJ; RNU. Category: (G) General (US: Trade). Dimension: 166 x 242 x 29. Weight in Grams: 754.
Publisher
Bloomsbury Publishing PLC
Format
Hardback
Publication date
2016
Condition
New
SKU
V9781472939784
ISBN
9781472939784
Hardback
Condition: New

€ 33.99
€ 24.50

Paperback. This book is a practical guide to all aspects of financial management in the smaller business. Although the prime focus is on owners and managers of farm businesses and farm diversifications, it is equally valuable for other types of rural business and organisation. Num Pages: 304 pages, 150 illustrations. BIC Classification: KJMV1; KNAC. Category: (P) Professional & Vocational; (UP) Postgraduate, Research & Scholarly; (UU) Undergraduate. Dimension: 243 x 169 x 17. Weight in Grams: 512.
Publisher
John Wiley and Sons Ltd United Kingdom
Number of pages
304
Format
Paperback
Publication date
1998
Edition
4th Edition
Condition
New
SKU
V9780632048717
ISBN
9780632048717
Paperback
Condition: New

€ 93.49

Paperback. We are living in an epidemic of disengagement and despair that calls us to action. Awakening Compassion at Work answers the call, showing us new ways to enliven the humanity of work and in so doing address the suffering of the world and create an innovative, optimistic, and engaged workforce. Num Pages: 256 pages. BIC Classification: KJF. Category: (G) General (US: Trade). Dimension: 229 x 152 x 20. Weight in Grams: 408.
Publisher
Berrett-Koehler
Format
Paperback
Publication date
2017
Edition
1st Edition
Condition
New
SKU
V9781626564459
ISBN
9781626564459
Paperback
Condition: New

€ 36.99
€ 24.01

Paperback. Suitable for the CIPD postgraduate unit, Designing, delivering and evaluating learning and development provision, this book can support application and development of practice and so will also be useful to HRD professionals. Num Pages: 220 pages. BIC Classification: JNRV; KJMV2. Category: (G) General (US: Trade). Dimension: 247 x 189 x 12. Weight in Grams: 446.
Publisher
Chartered Institute of Personnel & Development
Format
Paperback
Publication date
2014
Edition
1st Edition
Condition
New
SKU
V9781843983606
ISBN
9781843983606
Paperback
Condition: New

€ 59.41
€ 58.29

Hardcover. Praise for The Best Service Is No Service "A very sharp and practical treatise on why so many call centers and service operations are playing with the wrong deck of cards altogether. We strongly recommend it to anyone involved in customer service issues. " -Don Peppers and Martha Rogers, Ph.D. Num Pages: 336 pages, Illustrations. BIC Classification: KJSU. Category: (P) Professional & Vocational. Dimension: 238 x 164 x 29. Weight in Grams: 540.
Publisher
John Wiley and Sons Ltd United Kingdom
Number of pages
336
Format
Hardback
Publication date
2008
Edition
1st Edition
Condition
New
SKU
V9780470189085
ISBN
9780470189085
Hardback
Condition: New

€ 32.99
€ 23.58

Paperback. 'A successful leader starts with something linked to their own Purpose for Existing. What they pursue is not just an opportunity, it is a personal necessity..' Num Pages: 240 pages, Illustrations. BIC Classification: KJM. Category: (G) General (US: Trade). Dimension: 197 x 127 x 16. Weight in Grams: 194.
Publisher
Little, Brown Book Group United Kingdom
Number of pages
240
Format
Paperback
Publication date
2010
Condition
New
SKU
V9780749929589
ISBN
9780749929589
Paperback
Condition: New

€ 15.99
€ 11.81

Paperback. Num Pages: 204 pages. BIC Classification: KJSP. Category: (G) General (US: Trade). Dimension: 264 x 216 x 17. Weight in Grams: 572.
Publisher
BIS Publishers
Format
Paperback
Publication date
2016
Condition
New
SKU
V9789063694340
ISBN
9789063694340
Paperback
Condition: New

€ 40.99
€ 29.30

hardcover. In a world of stiffening competition, business strategy is more crucial than ever. Yet most organizations struggle in this area - not with formulating strategy but with executing it, or putting their strategy into action. This book describes a multistage system that enables you to gain benefits from your carefully formulated business strategy. Num Pages: 336 pages, Illustrations. BIC Classification: KJC. Category: (P) Professional & Vocational. Dimension: 241 x 160 x 29. Weight in Grams: 676.
Publisher
Harvard Business Review Press United States
Number of pages
320
Format
Hardback
Publication date
2008
Edition
1st
Condition
New
SKU
V9781422121160
ISBN
9781422121160
Hardback
Condition: New

€ 40.99
€ 36.23

Hardcover. Unorthodox success principles from a billionaire entrepreneur and philanthropist

Eli Broad's embrace of "unreasonable thinking" has helped him build two Fortune 500 companies, amass personal billions, and use his wealth to create a new approach to philanthropy. Num Pages: 208 pages, black & white illustrations, colour illustrations, maps. BIC Classification: KJ. Category: (P) Professional & Vocational. Dimension: 235 x 165 x 21. Weight in Grams: 430.

Publisher
John Wiley & Sons Inc
Number of pages
192
Format
Hardback
Publication date
2012
Edition
1st Edition
Condition
New
SKU
V9781118173213
ISBN
9781118173213
Hardback
Condition: New

€ 25.99
€ 19.44

Paperback. The brilliant and insightful new book from Gillian Tett, author of the bestselling FOOL'S GOLD Num Pages: 384 pages. BIC Classification: JHM; KCA; KJU. Category: (P) Professional & Vocational; (U) Tertiary Education (US: College). Dimension: 129 x 197 x 26. Weight in Grams: 302.
Publisher
Abacus
Format
Paperback
Publication date
2016
Condition
New
SKU
V9781844087594
ISBN
9781844087594
Paperback
Condition: New

€ 13.99
€ 11.04

Paperback. Learn in a week, what the experts learn in a lifetime. Num Pages: 128 pages. BIC Classification: KJE; KJS. Category: (G) General (US: Trade); (P) Professional & Vocational; (U) Tertiary Education (US: College). Dimension: 198 x 129. .
Publisher
Hodder & Stoughton General Division United Kingdom
Number of pages
128
Format
Paperback
Publication date
2016
Condition
New
SKU
V9781473610330
ISBN
9781473610330
Paperback
Condition: New

€ 15.99
€ 11.81

Hardcover. Offers executives, managers, and knowledge workers with a guide to effective action. This journal teaches leaders how to become effective and how to lead according to the five main pillars of Drucker's philosophy on effective leaders. Num Pages: 224 pages. BIC Classification: KJM. Category: (G) General (US: Trade). Dimension: 236 x 164 x 23. Weight in Grams: 562.
Publisher
HarperCollins Publishers Inc United States
Number of pages
224
Format
Hardback
Publication date
2005
Edition
Csm
Condition
New
SKU
V9780060832629
ISBN
9780060832629
Hardback
Condition: New

€ 26.99
€ 23.31

Hardcover. Having devoted a career that spans fifty years to consulting with and studying professional firms in the Americas, Asia, and Europe, the author learned firsthand how difficult it is for an organization to go beyond very good and attain, as well as sustain, excellence. In this title, he shares his hard-won insights with you. Num Pages: 304 pages. BIC Classification: KJM. Category: (P) Professional & Vocational. Dimension: 236 x 162 x 25. Weight in Grams: 510.
Publisher
John Wiley & Sons Inc
Number of pages
304
Format
Hardback
Publication date
2013
Edition
1st Edition
Condition
New
SKU
V9781118517727
ISBN
9781118517727
Hardback
Condition: New

€ 47.99
€ 33.79

Hardcover. Youth is no longer an age it's a commodity

YouthNation is an indispensable brand roadmap to the youth-driven economy. Num Pages: 320 pages, illustrations. BIC Classification: KJS. Category: (P) Professional & Vocational. Dimension: 238 x 166 x 31. Weight in Grams: 508.

Publisher
John Wiley & Sons Inc
Format
Hardback
Publication date
2015
Edition
1st Edition
Condition
New
SKU
V9781118981146
ISBN
9781118981146
Hardback
Condition: New

€ 25.99
€ 21.03

Hardback. Editor(s): Lee, Mordecai; Neeley, Grant; Stewart, Kendra B. Series: ASPA Series in Public Administration and Public Policy. Num Pages: 272 pages, 9 black & white illustrations, 10 black & white tables. BIC Classification: JPP; KJSP. Category: (UP) Postgraduate, Research & Scholarly. Dimension: 163 x 237 x 22. Weight in Grams: 554.
Publisher
Taylor & Francis Inc United States
Number of pages
271
Format
Hardback
Publication date
2011
Edition
1st Edition
Condition
New
SKU
V9781439834657
ISBN
9781439834657
Hardback
Condition: New

€ 80.83

Paperback. Num Pages: 224 pages. BIC Classification: KJMB; KJMD; KJMV. Category: (P) Professional & Vocational. Dimension: 140 x 281 x 16. Weight in Grams: 346.
Publisher
Pearson Education Limited
Format
Paperback
Publication date
2015
Edition
1st Edition
Condition
New
SKU
V9781292098364
ISBN
9781292098364
Paperback
Condition: New

€ 17.99
€ 14.21

Paperback. Suitable for students on psychology, psychometrics, business and human resources programmes, this title provides an overview of using psychometrics, feedback and offers explanations of the key models and tools used in coaching. It offers an understanding of the models, research behind them and how to implement them as part of a coaching programme. Editor(s): Passmore, Jonathan; Association for Coaching. Num Pages: 440 pages, Illustrations. BIC Classification: JMJ; KJMV2. Category: (P) Professional & Vocational; (U) Tertiary Education (US: College). Dimension: 233 x 157 x 23. Weight in Grams: 660.
Publisher
Kogan Page Ltd
Number of pages
440
Format
Paperback
Publication date
2012
Edition
2nd Edition
Condition
New
SKU
V9780749466640
ISBN
9780749466640
Paperback
Condition: New

€ 46.99
€ 41.72

Paperback. A comprehensive second edition of Business Management for the IB Diploma, revised for first teaching in 2014. Series: IB Diploma. Num Pages: 597 pages. BIC Classification: 4MB; KJM. Category: (U) Tertiary Education (US: College). Dimension: 279 x 221 x 26. Weight in Grams: 1468.
Publisher
Cambridge University Press
Format
Paperback
Publication date
2015
Edition
2nd Edition
Condition
New
SKU
V9781107464377
ISBN
9781107464377
Paperback
Condition: New

€ 62.20

Paperback. The easy way to take control of project timelines, resources, budgets, and details Project manager, meet your new assistant! Once you discover Project 2016 you'll be amazed at how efficient and effective the project management process can be. Num Pages: 360 pages, illustrations. BIC Classification: KJM; UF. Category: (P) Professional & Vocational. Dimension: 189 x 250 x 22. Weight in Grams: 496.
Publisher
John Wiley & Sons Inc
Format
Paperback
Publication date
2016
Edition
1st Edition
Condition
New
SKU
V9781119224518
ISBN
9781119224518
Paperback
Condition: New

€ 26.99
€ 20.16

Paperback. An imaginative, witty, original but deadly serious introduction to all the concepts you need in marketing today. Successful executives know that marketing as a process and an orientation is a necessity for understanding where a company needs to go and how to get there. Num Pages: 168 pages, Illustrations. BIC Classification: KJMV7; KJS. Category: (P) Professional & Vocational. Dimension: 171 x 244 x 15. Weight in Grams: 314.
Publisher
John Wiley & Sons Inc
Number of pages
168
Format
Paperback
Publication date
2012
Edition
1st Edition
Condition
New
SKU
V9781119943136
ISBN
9781119943136
Paperback
Condition: New

€ 26.99
€ 22.06

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