Business & management
Results 18697 - 18720 of 20582
Business & management
Hardcover. Praise for The Best Service Is No Service "A very sharp and practical treatise on why so many call centers and service operations are playing with the wrong deck of cards altogether. We strongly recommend it to anyone involved in customer service issues. " -Don Peppers and Martha Rogers, Ph.D. Num Pages: 336 pages, Illustrations. BIC Classification: KJSU. Category: (P) Professional & Vocational. Dimension: 238 x 164 x 29. Weight in Grams: 540.
- Publisher
- John Wiley and Sons Ltd United Kingdom
- Number of pages
- 336
- Format
- Hardback
- Publication date
- 2008
- Edition
- 1st Edition
- Condition
- New
- SKU
- V9780470189085
- ISBN
- 9780470189085
Hardback
Condition: New
€ 32.99€ 23.58
€ 32.99
€ 23.58
Paperback. 'A successful leader starts with something linked to their own Purpose for Existing. What they pursue is not just an opportunity, it is a personal necessity..' Num Pages: 240 pages, Illustrations. BIC Classification: KJM. Category: (G) General (US: Trade). Dimension: 197 x 127 x 16. Weight in Grams: 194.
- Publisher
- Little, Brown Book Group United Kingdom
- Number of pages
- 240
- Format
- Paperback
- Publication date
- 2010
- Condition
- New
- SKU
- V9780749929589
- ISBN
- 9780749929589
Paperback
Condition: New
€ 15.99€ 11.81
€ 15.99
€ 11.81
Paperback. Num Pages: 204 pages. BIC Classification: KJSP. Category: (G) General (US: Trade). Dimension: 264 x 216 x 17. Weight in Grams: 572.
- Publisher
- BIS Publishers
- Format
- Paperback
- Publication date
- 2016
- Condition
- New
- SKU
- V9789063694340
- ISBN
- 9789063694340
Paperback
Condition: New
€ 40.99€ 29.30
€ 40.99
€ 29.30
hardcover. In a world of stiffening competition, business strategy is more crucial than ever. Yet most organizations struggle in this area - not with formulating strategy but with executing it, or putting their strategy into action. This book describes a multistage system that enables you to gain benefits from your carefully formulated business strategy. Num Pages: 336 pages, Illustrations. BIC Classification: KJC. Category: (P) Professional & Vocational. Dimension: 241 x 160 x 29. Weight in Grams: 676.
- Publisher
- Harvard Business Review Press United States
- Number of pages
- 320
- Format
- Hardback
- Publication date
- 2008
- Edition
- 1st
- Condition
- New
- SKU
- V9781422121160
- ISBN
- 9781422121160
Hardback
Condition: New
€ 40.99€ 36.23
€ 40.99
€ 36.23
Hardcover. Unorthodox success principles from a billionaire entrepreneur and philanthropist
Eli Broad's embrace of "unreasonable thinking" has helped him build two Fortune 500 companies, amass personal billions, and use his wealth to create a new approach to philanthropy. Num Pages: 208 pages, black & white illustrations, colour illustrations, maps. BIC Classification: KJ. Category: (P) Professional & Vocational. Dimension: 235 x 165 x 21. Weight in Grams: 430.
- Publisher
- John Wiley & Sons Inc
- Number of pages
- 192
- Format
- Hardback
- Publication date
- 2012
- Edition
- 1st Edition
- Condition
- New
- SKU
- V9781118173213
- ISBN
- 9781118173213
Hardback
Condition: New
€ 25.99€ 19.44
€ 25.99
€ 19.44
Paperback. The brilliant and insightful new book from Gillian Tett, author of the bestselling FOOL'S GOLD Num Pages: 384 pages. BIC Classification: JHM; KCA; KJU. Category: (P) Professional & Vocational; (U) Tertiary Education (US: College). Dimension: 129 x 197 x 26. Weight in Grams: 302.
- Publisher
- Abacus
- Format
- Paperback
- Publication date
- 2016
- Condition
- New
- SKU
- V9781844087594
- ISBN
- 9781844087594
Paperback
Condition: New
€ 13.99€ 11.04
€ 13.99
€ 11.04
Paperback. Learn in a week, what the experts learn in a lifetime. Num Pages: 128 pages. BIC Classification: KJE; KJS. Category: (G) General (US: Trade); (P) Professional & Vocational; (U) Tertiary Education (US: College). Dimension: 198 x 129. .
- Publisher
- Hodder & Stoughton General Division United Kingdom
- Number of pages
- 128
- Format
- Paperback
- Publication date
- 2016
- Condition
- New
- SKU
- V9781473610330
- ISBN
- 9781473610330
Paperback
Condition: New
€ 15.99€ 11.81
€ 15.99
€ 11.81
Hardcover. Offers executives, managers, and knowledge workers with a guide to effective action. This journal teaches leaders how to become effective and how to lead according to the five main pillars of Drucker's philosophy on effective leaders. Num Pages: 224 pages. BIC Classification: KJM. Category: (G) General (US: Trade). Dimension: 236 x 164 x 23. Weight in Grams: 562.
- Publisher
- HarperCollins Publishers Inc United States
- Number of pages
- 224
- Format
- Hardback
- Publication date
- 2005
- Edition
- Csm
- Condition
- New
- SKU
- V9780060832629
- ISBN
- 9780060832629
Hardback
Condition: New
€ 26.99€ 23.31
€ 26.99
€ 23.31
Hardcover. Having devoted a career that spans fifty years to consulting with and studying professional firms in the Americas, Asia, and Europe, the author learned firsthand how difficult it is for an organization to go beyond very good and attain, as well as sustain, excellence. In this title, he shares his hard-won insights with you. Num Pages: 304 pages. BIC Classification: KJM. Category: (P) Professional & Vocational. Dimension: 236 x 162 x 25. Weight in Grams: 510.
- Publisher
- John Wiley & Sons Inc
- Number of pages
- 304
- Format
- Hardback
- Publication date
- 2013
- Edition
- 1st Edition
- Condition
- New
- SKU
- V9781118517727
- ISBN
- 9781118517727
Hardback
Condition: New
€ 47.99€ 33.79
€ 47.99
€ 33.79
Hardcover. Youth is no longer an age it's a commodity
YouthNation is an indispensable brand roadmap to the youth-driven economy. Num Pages: 320 pages, illustrations. BIC Classification: KJS. Category: (P) Professional & Vocational. Dimension: 238 x 166 x 31. Weight in Grams: 508.
- Publisher
- John Wiley & Sons Inc
- Format
- Hardback
- Publication date
- 2015
- Edition
- 1st Edition
- Condition
- New
- SKU
- V9781118981146
- ISBN
- 9781118981146
Hardback
Condition: New
€ 25.99€ 21.03
€ 25.99
€ 21.03
Hardback. Editor(s): Lee, Mordecai; Neeley, Grant; Stewart, Kendra B. Series: ASPA Series in Public Administration and Public Policy. Num Pages: 272 pages, 9 black & white illustrations, 10 black & white tables. BIC Classification: JPP; KJSP. Category: (UP) Postgraduate, Research & Scholarly. Dimension: 163 x 237 x 22. Weight in Grams: 554.
- Publisher
- Taylor & Francis Inc United States
- Number of pages
- 271
- Format
- Hardback
- Publication date
- 2011
- Edition
- 1st Edition
- Condition
- New
- SKU
- V9781439834657
- ISBN
- 9781439834657
Hardback
Condition: New
€ 80.83
€ 80.83
Paperback. Num Pages: 224 pages. BIC Classification: KJMB; KJMD; KJMV. Category: (P) Professional & Vocational. Dimension: 140 x 281 x 16. Weight in Grams: 346.
- Publisher
- Pearson Education Limited
- Format
- Paperback
- Publication date
- 2015
- Edition
- 1st Edition
- Condition
- New
- SKU
- V9781292098364
- ISBN
- 9781292098364
Paperback
Condition: New
€ 17.99€ 14.21
€ 17.99
€ 14.21
Paperback. Suitable for students on psychology, psychometrics, business and human resources programmes, this title provides an overview of using psychometrics, feedback and offers explanations of the key models and tools used in coaching. It offers an understanding of the models, research behind them and how to implement them as part of a coaching programme. Editor(s): Passmore, Jonathan; Association for Coaching. Num Pages: 440 pages, Illustrations. BIC Classification: JMJ; KJMV2. Category: (P) Professional & Vocational; (U) Tertiary Education (US: College). Dimension: 233 x 157 x 23. Weight in Grams: 660.
- Publisher
- Kogan Page Ltd
- Number of pages
- 440
- Format
- Paperback
- Publication date
- 2012
- Edition
- 2nd Edition
- Condition
- New
- SKU
- V9780749466640
- ISBN
- 9780749466640
Paperback
Condition: New
€ 46.99€ 41.72
€ 46.99
€ 41.72
Paperback. A comprehensive second edition of Business Management for the IB Diploma, revised for first teaching in 2014. Series: IB Diploma. Num Pages: 597 pages. BIC Classification: 4MB; KJM. Category: (U) Tertiary Education (US: College). Dimension: 279 x 221 x 26. Weight in Grams: 1468.
- Publisher
- Cambridge University Press
- Format
- Paperback
- Publication date
- 2015
- Edition
- 2nd Edition
- Condition
- New
- SKU
- V9781107464377
- ISBN
- 9781107464377
Paperback
Condition: New
€ 62.20
€ 62.20
Paperback. The easy way to take control of project timelines, resources, budgets, and details Project manager, meet your new assistant! Once you discover Project 2016 you'll be amazed at how efficient and effective the project management process can be. Num Pages: 360 pages, illustrations. BIC Classification: KJM; UF. Category: (P) Professional & Vocational. Dimension: 189 x 250 x 22. Weight in Grams: 496.
- Publisher
- John Wiley & Sons Inc
- Format
- Paperback
- Publication date
- 2016
- Edition
- 1st Edition
- Condition
- New
- SKU
- V9781119224518
- ISBN
- 9781119224518
Paperback
Condition: New
€ 26.99€ 20.16
€ 26.99
€ 20.16
Paperback. An imaginative, witty, original but deadly serious introduction to all the concepts you need in marketing today. Successful executives know that marketing as a process and an orientation is a necessity for understanding where a company needs to go and how to get there. Num Pages: 168 pages, Illustrations. BIC Classification: KJMV7; KJS. Category: (P) Professional & Vocational. Dimension: 171 x 244 x 15. Weight in Grams: 314.
- Publisher
- John Wiley & Sons Inc
- Number of pages
- 168
- Format
- Paperback
- Publication date
- 2012
- Edition
- 1st Edition
- Condition
- New
- SKU
- V9781119943136
- ISBN
- 9781119943136
Paperback
Condition: New
€ 26.99€ 22.06
€ 26.99
€ 22.06
Hardback. Series: Wiley and SAS Business Series. Num Pages: 288 pages, illustrations. BIC Classification: KJ. Category: (P) Professional & Vocational. Weight in Grams: 666.
- Publisher
- John Wiley & Sons Inc
- Format
- Hardback
- Publication date
- 2017
- Edition
- 1st Edition
- Condition
- New
- SKU
- V9781119406334
- ISBN
- 9781119406334
Hardback
Condition: New
€ 51.99€ 36.55
€ 51.99
€ 36.55
Paperback. Num Pages: 256 pages. BIC Classification: KJMV2. Category: (G) General (US: Trade). Dimension: 180 x 254 x 15. Weight in Grams: 446.
- Publisher
- American Society for Training & Development
- Format
- Paperback
- Publication date
- 2016
- Edition
- 1st Edition
- Condition
- New
- SKU
- V9781607280088
- ISBN
- 9781607280088
Paperback
Condition: New
€ 37.62
€ 37.62
Paperback. Editor(s): Lord, Barry; Lord, Gail Dexter; Martin, Lindsay. Num Pages: 720 pages, black & white illustrations, black & white tables, figures. BIC Classification: GM; KJ. Category: (G) General (US: Trade). Dimension: 254 x 180 x 43. Weight in Grams: 1478.
- Publisher
- AltaMira Press,U.S. United States
- Number of pages
- 720
- Format
- Paperback
- Publication date
- 2012
- Edition
- 3rd Edition
- Condition
- New
- SKU
- V9780759121461
- ISBN
- 9780759121461
Paperback
Condition: New
€ 127.69
€ 127.69
paperback. Num Pages: 368 pages, illustrations. BIC Classification: JMR; KJMD. Category: (G) General (US: Trade); (P) Professional & Vocational; (UU) Undergraduate. Dimension: 211 x 141 x 25. Weight in Grams: 308.
- Publisher
- Crown Business
- Format
- Paperback
- Publication date
- 1998
- Edition
- Rev and Updated ed.
- Condition
- New
- SKU
- V9780812928082
- ISBN
- 9780812928082
Paperback
Condition: New
€ 21.99€ 15.58
€ 21.99
€ 15.58
Paperback. .
- Publisher
- SAGE Publications Inc
- Format
- Paperback
- Publication date
- 2014
- Edition
- 1st Edition
- Condition
- New
- SKU
- V9781452257891
- ISBN
- 9781452257891
Paperback
Condition: New
€ 98.23
€ 98.23
Hardcover. Num Pages: 336 pages. BIC Classification: JWA; JWL; KJC; KJU. Category: (G) General (US: Trade). Dimension: 246 x 169 x 35. Weight in Grams: 560.
- Publisher
- Basic Books
- Format
- Hardback
- Publication date
- 2015
- Edition
- 1st Edition
- Condition
- New
- SKU
- V9780465048946
- ISBN
- 9780465048946
Hardback
Condition: New
€ 36.63
€ 36.63
Hardcover. This text explores the shape of the partnerships between cable, TV, entertainment and multi-media companies, and how they lower entry fees, consolidate technologies and influence regulatory structure. Num Pages: 168 pages, tables, bibliography, figures. BIC Classification: KJ; KNT. Category: (P) Professional & Vocational; (UP) Postgraduate, Research & Scholarly; (UU) Undergraduate. Dimension: 222 x 141 x 18. Weight in Grams: 341. Keywords: "Subjects - Business, Finance & Law - Management,Subjects - Business, Finance & Law - Law - Scots Law - Commercial, Financial, Industrial & Taxation - Communication,Subjects - Society, Politics & Philo"
- Condition
- Used, Very Good
- Publisher
- Palgrave Macmillan
- Number of pages
- 168
- Format
- Hardback
- Publication date
- 1996
- Edition
- 1996th Edition
- SKU
- KHS0057519
- ISBN
- 9780333650646
Hardback
Condition: Used, Very Good
€ 109.02
€ 109.02
Hardcover. This book seeks to provide an insight into the origins, progress and performance of the top-level search industry in Britain, based on research into the experiences of users of search and candidates, as well as the industry's practitioners themselves. Num Pages: 316 pages, biography. BIC Classification: KJMV2. Category: (P) Professional & Vocational; (UP) Postgraduate, Research & Scholarly. Dimension: 224 x 147 x 23. Weight in Grams: 518.
- Publisher
- Palgrave Macmillan
- Format
- Hardback
- Publication date
- 1989
- Edition
- 1989th Edition
- Condition
- New
- SKU
- V9780333519417
- ISBN
- 9780333519417
Hardback
Condition: New
€ 65.76
€ 65.76