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Business & management

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Business & management

Hardcover. Offers an in-depth picture of how the new American hospital operates and offers detailed guidance for undertaking the transition that hospitals must make if they are to adapt. Sherman shows how change can lead to gains in customer satisfaction, quality, staff growth, productivity and profitability. Num Pages: 336 pages, 8ill. BIC Classification: 1KBB; KJM; MBP. Category: (P) Professional & Vocational; (UP) Postgraduate, Research & Scholarly; (UU) Undergraduate. Dimension: 237 x 157 x 25. Weight in Grams: 618.
Format
Hardback
Publication date
1993
Publisher
John Wiley & Sons Inc United States
Number of pages
336
Condition
New
Edition
1st Edition
SKU
V9781555425142
ISBN
9781555425142
Hardback
Condition: New

€ 82.40

Hardcover. The first practical guide to using reengineering to dramatically improve the development and success of new products. Executives, product development teams and engineering design groups will see how to consistently execute successful new product launches. Num Pages: 300 pages, black & white illustrations. BIC Classification: KJMV6. Category: (P) Professional & Vocational; (UP) Postgraduate, Research & Scholarly. Dimension: 238 x 166 x 24. Weight in Grams: 539.
Format
Hardback
Publication date
1993
Publisher
John Wiley and Sons Ltd United States
Edition
1st Edition
Number of pages
300
Condition
New
SKU
V9780471132004
ISBN
9780471132004
Hardback
Condition: New

€ 46.99
€ 36.10

Hardcover. This guide outlines a 12-step programme which has been designed to successfully transform business processes in any industry. It helps readers to identify existing business practices, and explains how these practices can be redesigned to show significant improvement. Num Pages: 288 pages, Illustrations. BIC Classification: KJM. Category: (P) Professional & Vocational; (UP) Postgraduate, Research & Scholarly. Dimension: 234 x 162 x 28. Weight in Grams: 482.
Format
Hardback
Publication date
1996
Publisher
John Wiley and Sons Ltd United States
Edition
1st Edition
Number of pages
288
Condition
New
SKU
V9780471132813
ISBN
9780471132813
Hardback
Condition: New

€ 53.36
€ 44.89

Hardback. A new tried and tested model for leadership to help managers improve engagement, remove barriers to innovation and uncover the hidden strengths of every company's greatest asset: their workforce. Num Pages: 284 pages, 61 black & white tables, 8 figures. BIC Classification: KJC; KJD; KJH. Category: (P) Professional & Vocational. Dimension: 223 x 141 x 21. Weight in Grams: 478.
Publisher
Palgrave Macmillan
Format
Hardback
Publication date
2014
Edition
2014th Edition
Condition
New
SKU
V9781137352941
ISBN
9781137352941
Hardback
Condition: New

€ 77.43

Paperback. Provides global/international view of marketing and marketing research; how to conduct research Num Pages: 560 pages. BIC Classification: KJMV7; KJS. Category: (P) Professional & Vocational. Dimension: 196 x 252 x 40. Weight in Grams: 1198.
Publisher
SAGE Publications Pvt. Ltd
Format
Paperback
Publication date
2015
Edition
1st Edition
Condition
New
SKU
V9789351507505
ISBN
9789351507505
Paperback
Condition: New

€ 51.99
€ 51.69

Hardcover. Statistical Methods in Customer Relationship Management focuses on the quantitative and modeling aspects of customer management strategies that lead to future firm profitability, with emphasis on developing an understanding of Customer Relationship Management (CRM) models as the guiding concept for profitable customer management. Num Pages: 286 pages, Illustrations. BIC Classification: KJMV7; PBT. Category: (P) Professional & Vocational. Dimension: 237 x 153 x 19. Weight in Grams: 498.
Publisher
John Wiley and Sons Ltd United States
Number of pages
286
Format
Hardback
Publication date
2012
Edition
1st Edition
Condition
New
SKU
V9781119993209
ISBN
9781119993209
Hardback
Condition: New

€ 99.77

Hardback. This book explores the value component of corporate culture of companies and their relationship with production efficiency and personal values of the employee. The authors combine both qualitative analysis of the experiences of leaders of these organizations and the most advanced quantitative analysis regarding the corporate performances. Num Pages: 224 pages, 3 figures, 50 black & white tables. BIC Classification: 1FPJ; KJD; KJK; KJM; KJU. Category: (P) Professional & Vocational. Dimension: 145 x 219 x 17. Weight in Grams: 390.
Publisher
Palgrave Macmillan
Format
Hardback
Publication date
2014
Edition
2014th Edition
Condition
New
SKU
V9781137447647
ISBN
9781137447647
Hardback
Condition: New

€ 124.08

Hardcover. Contains a series of empirical and survey papers that investigate theoretical and contemporary issues facing participatory organizations. This work explores the growing area of participatory and labor-managed firms' survival. It offers approaches and insights into the performance effects of participatory firms. Editor(s): Perotin, Virginie; Robinson, Andrew. Series: Advances in the Economic Analysis of Participatory & Labor-Managed Firms. Num Pages: 256 pages, black & white illustrations. BIC Classification: KJV. Category: (P) Professional & Vocational. Dimension: 160 x 227 x 23. Weight in Grams: 516.
Format
Hardback
Publication date
2004
Publisher
Emerald Group Publishing Limited United States
Edition
8th Edition
Number of pages
256
Condition
New
SKU
V9780762311149
ISBN
9780762311149
Hardback
Condition: New

€ 191.78

Paperback. This title offers insight into social, cultural, communicative and political dynamics in complex organizational change processes following mergers and acquisitions; dynamics which have often been neglected in previous research. Editor(s): Sodorberg, Anne-Marie; Vaara, Eero. Num Pages: 281 pages, black & white illustrations. BIC Classification: KJK; KJVB. Category: (P) Professional & Vocational; (UP) Postgraduate, Research & Scholarly; (UU) Undergraduate. Dimension: 230 x 155 x 18. Weight in Grams: 486.
Publisher
Copenhagen Business School Press
Number of pages
281
Format
Paperback
Publication date
2003
Condition
New
SKU
V9788763001151
ISBN
9788763001151
Paperback
Condition: New

€ 27.99
€ 21.36

Hardcover. Num Pages: 256 pages. BIC Classification: KJ. Category: (P) Professional & Vocational. Weight in Grams: 666.
Publisher
John Wiley & Sons Inc
Format
Hardback
Publication date
2016
Edition
1st Edition
Condition
New
SKU
V9781119222576
ISBN
9781119222576
Hardback
Condition: New

€ 25.99
€ 21.08

Paperback. Num Pages: 544 pages. BIC Classification: KJQ; UYD. Category: (U) Tertiary Education (US: College). Dimension: 276 x 216 x 25. Weight in Grams: 1270.
Format
Paperback
Publication date
2016
Publisher
Pearson Education (US) United States
Edition
8 Rev ed
Number of pages
544
Condition
New
SKU
V9780134204925
ISBN
9780134204925
Paperback
Condition: New

€ 283.17

Hardcover. Services dominate the advanced economies of the world, and virtually all companies view services as critical to retaining their customers. This book introduces readers to the vital role that services play in the economy and its future. It also incorporates company examples and strategies for addressing issues in every chapter. Num Pages: 672 pages. BIC Classification: KJMV7. Category: (U) Tertiary Education (US: College). .
Publisher
McGraw-Hill Education
Format
Hardback
Publication date
2017
Edition
7th Edition
Condition
New
SKU
V9780078112102
ISBN
9780078112102
Hardback
Condition: New

€ 290.30

Paperback. Num Pages: 240 pages, black & white illustrations. BIC Classification: KJM; KJSU. Category: (G) General (US: Trade). Dimension: 228 x 152 x 17. Weight in Grams: 372.
Publisher
Simon & Schuster
Format
Paperback
Publication date
2009
Condition
New
SKU
KRA0013566
ISBN
9781439167281
Paperback
Condition: New

€ 6.23

Hardback. Num Pages: black & white illustrations, bibliography. BIC Classification: KJMB. Category: (G) General (US: Trade). Dimension: 234 x 156 x 14. Weight in Grams: 481.
Format
Hardback
Publication date
2003
Publisher
Gabler Verlag United States
Condition
New
SKU
V9783409123464
ISBN
9783409123464
Hardback
Condition: New

€ 75.75

Hardback. Sustainable Operations and Supply Chain Management addresses the most relevant topics of operations and supply chain management from the perspective of sustainability. Series: Wiley Series in Operations Research and Management Science. Num Pages: 248 pages. BIC Classification: KJJ; KJMV8. Category: (P) Professional & Vocational. Dimension: 165 x 243 x 18. Weight in Grams: 468.
Publisher
John Wiley & Sons Inc
Format
Hardback
Publication date
2017
Edition
1st Edition
Condition
New
SKU
V9781119284956
ISBN
9781119284956
Hardback
Condition: New

€ 88.47

hardcover. This text shows how companies can boost performance by adopting integrated organizational strategies to identify and reduce stress in their employees. It includes practical advice on how to conduct a stress audit and how to target stress "hot spots" in an organization. Num Pages: 269 pages, biography. BIC Classification: JMJ; KJMV2; KJU; VFJS. Category: (P) Professional & Vocational. Dimension: 244 x 170 x 14. Weight in Grams: 635. Very good copy showing minor age and wear. Dust jacket present, shows only light wear
Format
Hardback
Publication date
2000
Publisher
Palgrave Macmillan London
Condition
Used, Very Good
SKU
KMK0026025
ISBN
9780333774878
Hardback
Condition: Used, Very Good

€ 5.12

Paperback. Learn to tell stories that have the power to inspire, motivate, and sell Storytelling in business is a skill that's rarely taught and often forgotten. But it gives those who get it right the power to inspire and engage people more than any pie chart or spreadsheet ever will. Num Pages: 224 pages, Illustrations. BIC Classification: KJ. Category: (P) Professional & Vocational. Dimension: 141 x 209 x 14. Weight in Grams: 202.
Format
Paperback
Publication date
2012
Publisher
John Wiley & Sons Inc United States
Edition
1st Edition
Number of pages
224
Condition
New
SKU
V9781118387511
ISBN
9781118387511
Paperback
Condition: New

€ 33.99
€ 25.66

Hardcover. Case studies and strategies for more effective multi-generational management Clash of the Generations explores this new and increasingly common workplace phenomenon, and provides strategies to help managers navigate this ever more complex maze. Num Pages: 208 pages. BIC Classification: KJM. Category: (P) Professional & Vocational. Dimension: 164 x 236 x 23. Weight in Grams: 386.
Publisher
John Wiley & Sons Inc
Format
Hardback
Publication date
2016
Edition
1st Edition
Condition
New
SKU
V9781119212348
ISBN
9781119212348
Hardback
Condition: New

€ 37.99
€ 29.71

Paperback. This text addresses the need of corporate training departments to understand how to use the Web intelligently to create learning environments that will actually help people learn. Num Pages: 256 pages, illustrations. BIC Classification: KJC; KJE; KJMV2; UDB. Category: (P) Professional & Vocational; (UP) Postgraduate, Research & Scholarly; (UU) Undergraduate. Dimension: 234 x 179 x 16. Weight in Grams: 488.
Format
Paperback
Publication date
2000
Publisher
John Wiley & Sons Inc United States
Edition
1st Edition
Number of pages
256
Condition
New
SKU
V9780787950231
ISBN
9780787950231
Paperback
Condition: New

€ 50.99
€ 50.85

Hardback. This book examines the opportunities for, and the effects and benefits of, collaborative working practices and their impact on supply chain performance. The first part of the book focuses on modeling the supply chain using conceptual frameworks to describe the relationship between collaboration and performance. Editor(s): Botta-Genoulaz, Valerie; Campagne, Jean-Pierre; Llerena, Daniel; Pellegrin, Claude. Num Pages: 392 pages, Illustrations. BIC Classification: KJ. Category: (P) Professional & Vocational. Dimension: 233 x 162 x 27. Weight in Grams: 708.
Format
Hardback
Publication date
2010
Publisher
ISTE Ltd and John Wiley & Sons Inc United Kingdom
Edition
1st Edition
Number of pages
369
Condition
New
SKU
V9781848212190
ISBN
9781848212190
Hardback
Condition: New

€ 194.32

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