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Business & management
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Business & management
paperback. Customer satisfaction and loyalty has been one of the largest areas of market research for the past twenty years, and interest in it continues to increase. This title examines how to research customer satisfaction from both a client and a supplier perspective, and how to get the best results from that research. Series: Market Research in Practice. Num Pages: 272 pages, 1, black & white illustrations. BIC Classification: KJSM. Category: (P) Professional & Vocational. Dimension: 233 x 163 x 15. Weight in Grams: 398.
- Format
- Paperback
- Publication date
- 2005
- Publisher
- Kogan Page Ltd United Kingdom
- Edition
- 1st Edition
- Number of pages
- 272
- Condition
- New
- SKU
- V9780749443368
- ISBN
- 9780749443368
Paperback
Condition: New
€ 44.99€ 39.81
€ 44.99
€ 39.81
Paperback. Every year corporations spend billions in pursuit of change. Some are successful. Many are not. Num Pages: 302 pages, tables, figures. BIC Classification: KJK; KJM. Category: (P) Professional & Vocational. Dimension: 227 x 153 x 18. Weight in Grams: 448.
- Format
- Paperback
- Publication date
- 1999
- Publisher
- Wiley
- Condition
- New
- SKU
- V9780471860600
- ISBN
- 9780471860600
Paperback
Condition: New
€ 47.60
€ 47.60
Hardcover. How to apply for-profit marketing strategies to non-profit organizations Branding for the Public Sector presents powerful and effective branding strategies for the public sector illustrated through case studies and examples. Num Pages: 288 pages, illustrations. BIC Classification: KJS; KNV. Category: (P) Professional & Vocational. Dimension: 159 x 231 x 20. Weight in Grams: 552.
- Publisher
- John Wiley & Sons Inc United States
- Number of pages
- 352
- Format
- Hardback
- Publication date
- 2014
- Edition
- 1st Edition
- Condition
- New
- SKU
- V9781118756317
- ISBN
- 9781118756317
Hardback
Condition: New
€ 33.99€ 26.68
€ 33.99
€ 26.68
Paperback. Tough, smart business advice from the star of the hit TLC reality show "American Chopper"
Now in paperback, The Ride of a Lifetime elucidates the business principles that have made Paul Teutul Sr. and Orange County Choppers a household name. Paul's smart, commonsense business wisdom works for businesses both big and small in any industry. Num Pages: 192 pages, black & white illustrations, colour illustrations. BIC Classification: KJH; KJMB. Category: (G) General (US: Trade); (P) Professional & Vocational. Dimension: 227 x 153 x 12. Weight in Grams: 284.
- Publisher
- John Wiley & Sons Inc
- Format
- Paperback
- Publication date
- 2010
- Edition
- 1st Edition
- Condition
- New
- SKU
- V9780470563427
- ISBN
- 9780470563427
Paperback
Condition: New
€ 17.99€ 15.48
€ 17.99
€ 15.48
Paperback. This work takes a systematic look at Internet marketing models to show how companies can organise their business and where their sources of revenue arise. Case studies highlight optimum routes to competitive advantage via the Internet. Num Pages: 288 pages, illustrations. BIC Classification: KJC; KJE; KJS; UDB. Category: (P) Professional & Vocational. Dimension: 230 x 153 x 16. Weight in Grams: 434.
- Format
- Paperback
- Publication date
- 2001
- Publisher
- John Wiley and Sons Ltd United Kingdom
- Edition
- 1st Edition
- Number of pages
- 288
- Condition
- New
- SKU
- V9780471498407
- ISBN
- 9780471498407
Paperback
Condition: New
€ 70.18
€ 70.18
Hardback. Despite the profound influence that religious organizations exert, religion occupies a curiously marginal place in organization theory. This volume aims to make available in one place existing knowledge on religion and organizations, encouraging more organization theorists to include religion as part of their research activities and agenda. Series: Research in the Sociology of Organizations. Num Pages: 456 pages, illustrations. BIC Classification: HRA; KJU. Category: (G) General (US: Trade). Dimension: 184 x 232 x 39. Weight in Grams: 812.
- Format
- Hardback
- Publication date
- 2014
- Publisher
- Emerald Publishing Limited United Kingdom
- Number of pages
- 270
- Condition
- New
- SKU
- V9781781906927
- ISBN
- 9781781906927
Hardback
Condition: New
€ 165.87
€ 165.87
Paperback.
- Publisher
- Harriman House Publishing United Kingdom
- Number of pages
- 216
- Format
- Paperback
- Publication date
- 2010
- Condition
- New
- SKU
- V9781905641413
- ISBN
- 9781905641413
Paperback
Condition: New
€ 46.99€ 33.59
€ 46.99
€ 33.59
Paperback. .
- Publisher
- Springer-Verlag Berlin and Heidelberg GmbH & Co. KG
- Format
- Paperback
- Publication date
- 2016
- Edition
- Softcover reprint of the original 1st ed. 2014
- Condition
- New
- SKU
- V9783662524756
- ISBN
- 9783662524756
Paperback
Condition: New
€ 65.10€ 42.14
€ 65.10
€ 42.14
Paperback. This highly popular introduction to strategic management has now been revised to take account of the latest developments in the field. * New edition of a highly popular introduction to strategic management. * Provides a clear framework for understanding the issues in corporate strategy, supported by current case examples. Num Pages: 264 pages, 50 illustrations. BIC Classification: KJC. Category: (P) Professional & Vocational. Dimension: 246 x 173 x 19. Weight in Grams: 486.
- Format
- Paperback
- Publication date
- 2004
- Publisher
- John Wiley and Sons Ltd United Kingdom
- Edition
- 2nd Edition
- Number of pages
- 264
- Condition
- New
- SKU
- V9781405111812
- ISBN
- 9781405111812
Paperback
Condition: New
€ 35.99€ 28.78
€ 35.99
€ 28.78
Paperback. Num Pages: 480 pages, Illustrations. BIC Classification: KJH; KJVS. Category: (U) Tertiary Education (US: College). Dimension: 243 x 186 x 26. Weight in Grams: 916.
- Publisher
- Pearson Education Limited United Kingdom
- Number of pages
- 480
- Format
- Paperback
- Publication date
- 2011
- Edition
- 1st Edition
- Condition
- New
- SKU
- V9780273726135
- ISBN
- 9780273726135
Paperback
Condition: New
€ 88.09
€ 88.09
Paperback. What is entrepreneurship? Is it important? What do entrepreneurs actually do? These are a few of the key questions considered in this Very Short Introduction. Paul Westhead and Mike Wright provide a clear guide to all aspects of the process of entrepreneurship, including the diversity of the people involved and the benefits it brings to society. Series: Very Short Introductions. Num Pages: 176 pages, 6 black and white illustrations. BIC Classification: KJH. Category: (G) General (US: Trade); (UA) A / AS level; (UU) Undergraduate. Dimension: 114 x 176 x 10. Weight in Grams: 134.
- Publisher
- Oxford University Press United Kingdom
- Number of pages
- 152
- Format
- Paperback
- Publication date
- 2013
- Edition
- 1st Edition
- Condition
- New
- SKU
- V9780199670543
- ISBN
- 9780199670543
Paperback
Condition: New
€ 11.99€ 10.83
€ 11.99
€ 10.83
Paperback. Presents a series of models, tools and frameworks that management teams can adapt to increase market share and create a sustainable platform for increasing shareholder value. Num Pages: 348 pages, Illustrations. BIC Classification: KJS. Category: (P) Professional & Vocational. Dimension: 211 x 178 x 20. Weight in Grams: 538.
- Publisher
- John Wiley and Sons Ltd United Kingdom
- Number of pages
- 348
- Format
- Paperback
- Publication date
- 2005
- Edition
- Revised
- Condition
- New
- SKU
- V9781841124681
- ISBN
- 9781841124681
Paperback
Condition: New
€ 33.99€ 26.88
€ 33.99
€ 26.88
Paperback. aeo for many years, the only book on building maintenance management aeo substantial changes since book last published in 1987 aeo maintenance management now a professional discipline and an important part of facilities management. Num Pages: 352 pages, 60. BIC Classification: KJMV4; TNKX. Category: (P) Professional & Vocational; (UP) Postgraduate, Research & Scholarly; (UU) Undergraduate. Dimension: 243 x 173 x 19. Weight in Grams: 584.
- Format
- Paperback
- Publication date
- 2001
- Publisher
- John Wiley and Sons Ltd United Kingdom
- Edition
- 4th Edition
- Number of pages
- 352
- Condition
- New
- SKU
- V9780632053629
- ISBN
- 9780632053629
Paperback
Condition: New
€ 96.76
€ 96.76
Paperback. "58 Ways to Improvise in Training is a 'hands on' book full of ideas to help trainers energise groups large and small. It's a book that will remain on my desk rather than propping it up!" - Leslie Spiers, Managing Director, Proem Consulting Limited Num Pages: 176 pages, Illustrations. BIC Classification: KJMV2. Category: (G) General (US: Trade); (P) Professional & Vocational; (U) Tertiary Education (US: College). Dimension: 235 x 187 x 12. Weight in Grams: 322. Improvisation Games and Activities for Workshops, Courses and Team Meetings. 176 pages, Illustrations. "58 Ways to Improvise in Training is a 'hands on' book full of ideas to help trainers energise groups large and small. It's a book that will remain on my desk rather than propping it up!" - Leslie Spiers, Managing Director, Proem Consulting Limited. Cateogry: (G) General (US: Trade); (P) Professional & Vocational; (U) Tertiary Education (US: College). BIC Classification: KJMV2. Dimension: 235 x 187 x 12. Weight: 378.
- Publisher
- Crown House Publishing
- Number of pages
- 176
- Format
- Paperback
- Publication date
- 2003
- Condition
- New
- SKU
- V9781904424147
- ISBN
- 9781904424147
Paperback
Condition: New
€ 25.99€ 19.36
€ 25.99
€ 19.36
Hardcover. Read the Preface, Introduction, and Chapter 1 at thewellnessrevolution. paulzanepilzer. com. Five years ago, Paul Zane Pilzer outlined the future of an industry he called "wellness" and showed readers how they could get in on the profitable bottom floor. Num Pages: 304 pages, black & white illustrations. BIC Classification: KJH; KNSP. Category: (P) Professional & Vocational. Dimension: 236 x 164 x 27. Weight in Grams: 556.
- Publisher
- John Wiley and Sons Ltd United Kingdom
- Number of pages
- 304
- Format
- Hardback
- Publication date
- 2007
- Edition
- 2nd
- Condition
- New
- SKU
- V9780470106181
- ISBN
- 9780470106181
Hardback
Condition: New
€ 40.99€ 31.64
€ 40.99
€ 31.64
Hardcover. new up-to-date coverage of stages of global development for organizations presents 'three ways to organize the HR Function' world-wide sets out cross-border differences in employment laws includes 'the strategic global assignment process' - self-assessment of global competence concludes by mapping future developments in field. Series: Global Dimensions of Business. Num Pages: 228 pages, Illustrations. BIC Classification: KJMV2. Category: (P) Professional & Vocational. Dimension: 238 x 161 x 22. Weight in Grams: 474.
- Publisher
- John Wiley and Sons Ltd
- Number of pages
- 230
- Format
- Hardback
- Publication date
- 2010
- Edition
- 1st Edition
- Condition
- New
- SKU
- V9781405107327
- ISBN
- 9781405107327
Hardback
Condition: New
€ 37.31
€ 37.31
Hardcover. HR professionals' guide to creating a culturally agile talent pipeline Succeeding in today's global economy requires organizations to acquire, develop, and retain professionals who can operate effectively around the world, irrespective of country or culture. Num Pages: 272 pages, Illustrations. BIC Classification: KJMV2. Category: (P) Professional & Vocational. Dimension: 238 x 185 x 24. Weight in Grams: 560.
- Publisher
- John Wiley & Sons Inc
- Number of pages
- 272
- Format
- Hardback
- Publication date
- 2012
- Edition
- Har/Psc
- Condition
- New
- SKU
- V9781118275078
- ISBN
- 9781118275078
Hardback
Condition: New
€ 38.99€ 30.69
€ 38.99
€ 30.69
Paperback. Num Pages: 192 pages, black & white illustrations. BIC Classification: KJMV2; VSPM. Category: (G) General (US: Trade). Dimension: 231 x 154 x 18. Weight in Grams: 280.
- Publisher
- Manor House Publishing Inc.
- Format
- Paperback
- Publication date
- 2015
- Condition
- New
- SKU
- V9781897453964
- ISBN
- 9781897453964
Paperback
Condition: New
€ 26.99€ 19.02
€ 26.99
€ 19.02
Paperback. Intends to bridge the gap between what managers actually do and organizational strategies. This book provides an activity-based framework for studying strategy as practice, with empirical evidence to illustrate the dynamics of this framework in real terms. Series: Sage Strategy Series. Num Pages: 216 pages, 1, black & white illustrations. BIC Classification: KJC; KJS. Category: (P) Professional & Vocational; (U) Tertiary Education (US: College). Dimension: 233 x 156 x 13. Weight in Grams: 320.
- Format
- Paperback
- Publication date
- 2005
- Publisher
- SAGE Publications Inc United States
- Number of pages
- 216
- Condition
- New
- Edition
- First Edition
- SKU
- V9780761944386
- ISBN
- 9780761944386
Paperback
Condition: New
€ 53.13
€ 53.13
Paperback. Whether working on an international project for a Fortune 500 company or organizing a family reunion, you need effective project management to ensure timely and efficient completion of projects. Series: Getting Started in.. Num Pages: 272 pages, illustrations. BIC Classification: KJMP. Category: (P) Professional & Vocational; (UP) Postgraduate, Research & Scholarly; (UU) Undergraduate. Dimension: 234 x 155 x 19. Weight in Grams: 358.
- Format
- Paperback
- Publication date
- 2001
- Publisher
- Wiley
- Edition
- 1st
- Condition
- New
- SKU
- V9780471135036
- ISBN
- 9780471135036
Paperback
Condition: New
€ 24.99€ 20.15
€ 24.99
€ 20.15