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Business & management

Results 19501 - 19520 of 20580

Business & management

Paperback. 'Brilliant Customer Service' reveals how to keep the emotional scale tipped in your favour, why silence is never golden, how to turn complaints into opportunities, and provide a brilliant customer experience with little or no money. It includes real case studies from different types of businesses to illustrate the ideas. Series: Brilliant Business. Num Pages: 208 pages, Illustrations. BIC Classification: KJSU. Category: (P) Professional & Vocational. Dimension: 215 x 138 x 13. Weight in Grams: 318.
Publisher
Prentice-Hall
Number of pages
208
Format
Paperback
Publication date
2010
Edition
1st Edition
Condition
New
SKU
V9780273738077
ISBN
9780273738077
Paperback
Condition: New

€ 19.99
€ 15.91

Hardback. Shows that traditional team models are falling short, and that what's needed - and what works - is a brand of team that emphasizes external outreach to stakeholders, extensive ties, expandable tiers, and flexible membership. Num Pages: 272 pages, Illustrations. BIC Classification: KJC; KJM. Category: (G) General (US: Trade). Dimension: 244 x 165 x 26. Weight in Grams: 590.
Publisher
Harvard Business Review Press
Format
Hardback
Publication date
2007
Edition
1st Edition
Condition
New
SKU
V9781591396925
ISBN
9781591396925
Hardback
Condition: New

€ 36.99
€ 31.64

Paperback. Systems Thinking, Systems Practice "Whether by design, accident or merely synchronicity, Checkland appears to have developed a habit of writing seminal publications near the start of each decade which establish the basis and framework for systems methodology research for that decade. Num Pages: 416 pages, illustrations. BIC Classification: KJMD; PBW. Category: (P) Professional & Vocational; (UP) Postgraduate, Research & Scholarly; (UU) Undergraduate. Dimension: 227 x 151 x 24. Weight in Grams: 608.
Publisher
John Wiley & Sons Inc United Kingdom
Number of pages
416
Format
Paperback
Publication date
1999
Edition
New Ed
Condition
New
SKU
V9780471986065
ISBN
9780471986065
Paperback
Condition: New

€ 67.87

Paperback. A practical guide for HR professionals in how to effectively communicate to all stakeholders the value of HR schemes and projects. Num Pages: 272 pages. BIC Classification: KJMV2. Category: (P) Professional & Vocational; (U) Tertiary Education (US: College). Dimension: 234 x 156. .
Publisher
Kogan Page Ltd United Kingdom
Number of pages
272
Format
Paperback
Publication date
2016
Condition
New
SKU
V9780749476168
ISBN
9780749476168
Paperback
Condition: New

€ 46.99
€ 41.87

Paperback. Series: Columbia Business School Publishing. Num Pages: 448 pages, 13 figures and tables. BIC Classification: HBLA1; KCZ; KJZ. Category: (P) Professional & Vocational. Dimension: 229 x 152. .
Publisher
Columbia University Press
Format
Paperback
Publication date
2017
Edition
Reprint
Condition
New
SKU
V9780231169530
ISBN
9780231169530
Paperback
Condition: New

€ 30.99
€ 22.15

Paperback. Emphasizes practicality and a can do attitude in the face of the various challenges, big and small. This title contains study questions that highlight critical leadership lessons and includes corresponding notes that provide up-front guidance. Num Pages: 192 pages, 41 black & white illustrations. BIC Classification: KJMV5; KNDR; TDP. Category: (P) Professional & Vocational. Dimension: 202 x 134 x 13. Weight in Grams: 282.
Publisher
Taylor & Francis Inc United States
Number of pages
192
Format
Paperback
Publication date
2010
Edition
2nd Edition
Condition
New
SKU
V9781439825389
ISBN
9781439825389
Paperback
Condition: New

€ 40.99
€ 40.96

Hardback. Num Pages: 248 pages. BIC Classification: KJ; PB. Category: (P) Professional & Vocational. Dimension: 229 x 152. .
Publisher
John Wiley & Sons Inc
Format
Hardback
Publication date
2018
Edition
1st Edition
Condition
New
SKU
V9781119378037
ISBN
9781119378037
Hardback
Condition: New

€ 40.99
€ 40.95

Paperback. The SAGE Handbook of Power is the first touchstone for any student or researcher wishing to initiate themselves in the state of the art. Editor(s): Clegg, Stewart R.; Haugaard, Mark. Num Pages: 504 pages. BIC Classification: KJU. Category: (P) Professional & Vocational. Dimension: 244 x 175 x 26. Weight in Grams: 888.
Publisher
SAGE Publications Ltd
Number of pages
504
Format
Paperback
Publication date
2013
Edition
1st Edition
Condition
New
SKU
V9781446270455
ISBN
9781446270455
Paperback
Condition: New

€ 52.99
€ 50.11

Paperback. The author has interviewed hundreds of the most productive creative people and teams in the world, revealing one common trait: a carefully trained capacity for executing ideas. This book reveals the practical yet counterintuitive techniques of 'serial creatives' - those few who make their visions a reality. Num Pages: 256 pages, ill. BIC Classification: KJC; KJH. Category: (P) Professional & Vocational; (U) Tertiary Education (US: College). Dimension: 127 x 194 x 17. Weight in Grams: 186.
Publisher
Viking
Format
Paperback
Publication date
2011
Condition
New
SKU
V9780670920600
ISBN
9780670920600
Paperback
Condition: New

€ 15.99
€ 11.81

Paperback. This book describes models and algorithms for complex scheduling problems. It presents key algorithms in detail and includes examples. This second revised edition includes new material, in particular, further generalizations of the RCPSP. Series: GOR-Publications. Num Pages: 352 pages, biography. BIC Classification: KJT; PBKS; PBU; PDE; UMB. Category: (G) General (US: Trade). Dimension: 235 x 155 x 19. Weight in Grams: 539.
Publisher
Springer-Verlag Berlin and Heidelberg GmbH & Co. KG Germany
Number of pages
352
Format
Paperback
Publication date
2013
Edition
2nd ed. 2012
Condition
New
SKU
V9783642269578
ISBN
9783642269578
Paperback
Condition: New

€ 123.92

Hardcover. This book helps managers move beyond the idea that the future of business will resemble the past and allows them to use scenarios to imagine multiple perspectives. The concepts of organizational realities, experience, and beliefs are explored to encourage and embrace change in business organizations for a successful future. Num Pages: 320 pages, illustrations. BIC Classification: KJC; KJU. Category: (P) Professional & Vocational. Dimension: 237 x 162 x 21. Weight in Grams: 626.
Publisher
John Wiley and Sons Ltd United Kingdom
Number of pages
320
Format
Hardback
Publication date
2002
Edition
1st Edition
Condition
New
SKU
V9780470844915
ISBN
9780470844915
Hardback
Condition: New

€ 47.08

Paperback. .
Publisher
Pearson Education Limited United Kingdom
Number of pages
208
Format
Paperback
Publication date
2013
Edition
Pearson New International Edition
Condition
New
SKU
V9781292040356
ISBN
9781292040356
Paperback
Condition: New

€ 83.07

Hardback. Editor(s): Lemieux, Victoria L. Series: Springer Proceedings in Business and Economics. Num Pages: 180 pages, 9 black & white illustrations, 26 colour illustrations, biography. BIC Classification: KJMV3; KJQ; KNST. Category: (G) General (US: Trade). Dimension: 186 x 295 x 16. Weight in Grams: 442.
Publisher
Springer International Publishing AG
Format
Hardback
Publication date
2016
Edition
1st ed. 2016
Condition
New
SKU
V9783319402253
ISBN
9783319402253
Hardback
Condition: New

€ 123.26

Hardcover. Penetrate the mysteriously powerful problem-solving methods and learn the secret techniques of the worldOs most prestigious business consulting firm, in this insightful how-they-do-it guide by a former McKinsey & Company analyst. Num Pages: 208 pages. BIC Classification: KJC; KJMT. Category: (U) Tertiary Education (US: College). Dimension: 236 x 154 x 20. Weight in Grams: 486.
Publisher
McGraw-Hill Professional
Format
Hardback
Publication date
1999
Edition
First Printing
Condition
New
SKU
V9780070534483
ISBN
9780070534483
Hardback
Condition: New

€ 32.99
€ 23.54

Hardback. The step-by-step guide to a winning sales team The Sales Boss reveals the secrets to great sales management, and provides direct examples of how you can start being that manager today. Num Pages: 272 pages. BIC Classification: KJMV2; KJMV7. Category: (P) Professional & Vocational. Dimension: 164 x 237 x 27. Weight in Grams: 464.
Publisher
John Wiley & Sons Inc
Format
Hardback
Publication date
2016
Edition
1st Edition
Condition
New
SKU
V9781119286646
ISBN
9781119286646
Hardback
Condition: New

€ 32.99
€ 23.63

Hardcover. Become a true leader through Mindfulness

If you thought leading a team or organization meant simply creating and implementing a financial plan, delegating responsibility, and watching the bottom line, well, you're only partly right. Num Pages: 224 pages. BIC Classification: KJMB. Category: (P) Professional & Vocational. Dimension: 185 x 138 x 18. Weight in Grams: 272.

Publisher
John Wiley & Sons Inc United States
Number of pages
224
Format
Hardback
Publication date
2012
Edition
1st Edition
Condition
New
SKU
V9781118127117
ISBN
9781118127117
Hardback
Condition: New

€ 21.99
€ 16.77

Hardback. Editor(s): Garrigos Simon, Fernando J.; Gil Pechuan, Ignacio; Estelles-Miguel, Sofia. Num Pages: 183 pages, 1 black & white illustrations, 20 colour illustrations, 13 black & white tables, biograph. BIC Classification: KJMV6; KJQ; KJVT; UDBS. Category: (P) Professional & Vocational. Dimension: 235 x 155 x 13. Weight in Grams: 456.
Publisher
Springer International Publishing AG
Format
Hardback
Publication date
2015
Edition
2015th Edition
Condition
New
SKU
V9783319183404
ISBN
9783319183404
Hardback
Condition: New

€ 65.11

Paperback. A guide for groups seeking to organise with shared power and bottom-up leadership to foster vision, trust, accountability and responsibility. It provides keys to: understanding group dynamics; facilitating communication and collective decision-making; and, dealing effectively with difficult people. Num Pages: 288 pages, illustrations. BIC Classification: JFSV; KJU. Category: (G) General (US: Trade). Dimension: 227 x 184 x 20. Weight in Grams: 555.
Publisher
New Society Publishers United States
Number of pages
288
Format
Paperback
Publication date
2011
Edition
F First Paperback Edition Used
Condition
New
SKU
V9780865716971
ISBN
9780865716971
Paperback
Condition: New

€ 33.99
€ 28.80

Hardback. Num Pages: 320 pages, 83 black & white illustrations, 22 colour illustrations, biography. BIC Classification: KJMV5; KJT; TBC. Category: (P) Professional & Vocational. Dimension: 235 x 155 x 23. Weight in Grams: 679.
Publisher
Springer International Publishing AG
Format
Hardback
Publication date
2016
Edition
1st ed. 2016
Condition
New
SKU
V9783319223971
ISBN
9783319223971
Hardback
Condition: New

€ 129.09

Hardcover. .
Publisher
Gabler Verlag
Format
Hardback
Publication date
2010
Edition
2010th Edition
Condition
New
SKU
V9783834923233
ISBN
9783834923233
Hardback
Condition: New

€ 65.36
€ 42.24

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