Business & management
Results 19501 - 19520 of 20580
Business & management
Paperback. 'Brilliant Customer Service' reveals how to keep the emotional scale tipped in your favour, why silence is never golden, how to turn complaints into opportunities, and provide a brilliant customer experience with little or no money. It includes real case studies from different types of businesses to illustrate the ideas. Series: Brilliant Business. Num Pages: 208 pages, Illustrations. BIC Classification: KJSU. Category: (P) Professional & Vocational. Dimension: 215 x 138 x 13. Weight in Grams: 318.
- Publisher
- Prentice-Hall
- Number of pages
- 208
- Format
- Paperback
- Publication date
- 2010
- Edition
- 1st Edition
- Condition
- New
- SKU
- V9780273738077
- ISBN
- 9780273738077
Paperback
Condition: New
€ 19.99€ 15.91
€ 19.99
€ 15.91
Hardback. Shows that traditional team models are falling short, and that what's needed - and what works - is a brand of team that emphasizes external outreach to stakeholders, extensive ties, expandable tiers, and flexible membership. Num Pages: 272 pages, Illustrations. BIC Classification: KJC; KJM. Category: (G) General (US: Trade). Dimension: 244 x 165 x 26. Weight in Grams: 590.
- Publisher
- Harvard Business Review Press
- Format
- Hardback
- Publication date
- 2007
- Edition
- 1st Edition
- Condition
- New
- SKU
- V9781591396925
- ISBN
- 9781591396925
Hardback
Condition: New
€ 36.99€ 31.64
€ 36.99
€ 31.64
Paperback. Systems Thinking, Systems Practice "Whether by design, accident or merely synchronicity, Checkland appears to have developed a habit of writing seminal publications near the start of each decade which establish the basis and framework for systems methodology research for that decade. Num Pages: 416 pages, illustrations. BIC Classification: KJMD; PBW. Category: (P) Professional & Vocational; (UP) Postgraduate, Research & Scholarly; (UU) Undergraduate. Dimension: 227 x 151 x 24. Weight in Grams: 608.
- Publisher
- John Wiley & Sons Inc United Kingdom
- Number of pages
- 416
- Format
- Paperback
- Publication date
- 1999
- Edition
- New Ed
- Condition
- New
- SKU
- V9780471986065
- ISBN
- 9780471986065
Paperback
Condition: New
€ 67.87
€ 67.87
Paperback. A practical guide for HR professionals in how to effectively communicate to all stakeholders the value of HR schemes and projects. Num Pages: 272 pages. BIC Classification: KJMV2. Category: (P) Professional & Vocational; (U) Tertiary Education (US: College). Dimension: 234 x 156. .
- Publisher
- Kogan Page Ltd United Kingdom
- Number of pages
- 272
- Format
- Paperback
- Publication date
- 2016
- Condition
- New
- SKU
- V9780749476168
- ISBN
- 9780749476168
Paperback
Condition: New
€ 46.99€ 41.87
€ 46.99
€ 41.87
Paperback. Series: Columbia Business School Publishing. Num Pages: 448 pages, 13 figures and tables. BIC Classification: HBLA1; KCZ; KJZ. Category: (P) Professional & Vocational. Dimension: 229 x 152. .
- Publisher
- Columbia University Press
- Format
- Paperback
- Publication date
- 2017
- Edition
- Reprint
- Condition
- New
- SKU
- V9780231169530
- ISBN
- 9780231169530
Paperback
Condition: New
€ 30.99€ 22.15
€ 30.99
€ 22.15
Paperback. Emphasizes practicality and a can do attitude in the face of the various challenges, big and small. This title contains study questions that highlight critical leadership lessons and includes corresponding notes that provide up-front guidance. Num Pages: 192 pages, 41 black & white illustrations. BIC Classification: KJMV5; KNDR; TDP. Category: (P) Professional & Vocational. Dimension: 202 x 134 x 13. Weight in Grams: 282.
- Publisher
- Taylor & Francis Inc United States
- Number of pages
- 192
- Format
- Paperback
- Publication date
- 2010
- Edition
- 2nd Edition
- Condition
- New
- SKU
- V9781439825389
- ISBN
- 9781439825389
Paperback
Condition: New
€ 40.99€ 40.96
€ 40.99
€ 40.96
Hardback. Num Pages: 248 pages. BIC Classification: KJ; PB. Category: (P) Professional & Vocational. Dimension: 229 x 152. .
- Publisher
- John Wiley & Sons Inc
- Format
- Hardback
- Publication date
- 2018
- Edition
- 1st Edition
- Condition
- New
- SKU
- V9781119378037
- ISBN
- 9781119378037
Hardback
Condition: New
€ 40.99€ 40.95
€ 40.99
€ 40.95
Paperback. The SAGE Handbook of Power is the first touchstone for any student or researcher wishing to initiate themselves in the state of the art. Editor(s): Clegg, Stewart R.; Haugaard, Mark. Num Pages: 504 pages. BIC Classification: KJU. Category: (P) Professional & Vocational. Dimension: 244 x 175 x 26. Weight in Grams: 888.
- Publisher
- SAGE Publications Ltd
- Number of pages
- 504
- Format
- Paperback
- Publication date
- 2013
- Edition
- 1st Edition
- Condition
- New
- SKU
- V9781446270455
- ISBN
- 9781446270455
Paperback
Condition: New
€ 52.99€ 50.11
€ 52.99
€ 50.11
Paperback. The author has interviewed hundreds of the most productive creative people and teams in the world, revealing one common trait: a carefully trained capacity for executing ideas. This book reveals the practical yet counterintuitive techniques of 'serial creatives' - those few who make their visions a reality. Num Pages: 256 pages, ill. BIC Classification: KJC; KJH. Category: (P) Professional & Vocational; (U) Tertiary Education (US: College). Dimension: 127 x 194 x 17. Weight in Grams: 186.
- Publisher
- Viking
- Format
- Paperback
- Publication date
- 2011
- Condition
- New
- SKU
- V9780670920600
- ISBN
- 9780670920600
Paperback
Condition: New
€ 15.99€ 11.81
€ 15.99
€ 11.81
Paperback. This book describes models and algorithms for complex scheduling problems. It presents key algorithms in detail and includes examples. This second revised edition includes new material, in particular, further generalizations of the RCPSP. Series: GOR-Publications. Num Pages: 352 pages, biography. BIC Classification: KJT; PBKS; PBU; PDE; UMB. Category: (G) General (US: Trade). Dimension: 235 x 155 x 19. Weight in Grams: 539.
- Publisher
- Springer-Verlag Berlin and Heidelberg GmbH & Co. KG Germany
- Number of pages
- 352
- Format
- Paperback
- Publication date
- 2013
- Edition
- 2nd ed. 2012
- Condition
- New
- SKU
- V9783642269578
- ISBN
- 9783642269578
Paperback
Condition: New
€ 123.92
€ 123.92
Hardcover. This book helps managers move beyond the idea that the future of business will resemble the past and allows them to use scenarios to imagine multiple perspectives. The concepts of organizational realities, experience, and beliefs are explored to encourage and embrace change in business organizations for a successful future. Num Pages: 320 pages, illustrations. BIC Classification: KJC; KJU. Category: (P) Professional & Vocational. Dimension: 237 x 162 x 21. Weight in Grams: 626.
- Publisher
- John Wiley and Sons Ltd United Kingdom
- Number of pages
- 320
- Format
- Hardback
- Publication date
- 2002
- Edition
- 1st Edition
- Condition
- New
- SKU
- V9780470844915
- ISBN
- 9780470844915
Hardback
Condition: New
€ 47.08
€ 47.08
Paperback. .
- Publisher
- Pearson Education Limited United Kingdom
- Number of pages
- 208
- Format
- Paperback
- Publication date
- 2013
- Edition
- Pearson New International Edition
- Condition
- New
- SKU
- V9781292040356
- ISBN
- 9781292040356
Paperback
Condition: New
€ 83.07
€ 83.07
Hardback. Editor(s): Lemieux, Victoria L. Series: Springer Proceedings in Business and Economics. Num Pages: 180 pages, 9 black & white illustrations, 26 colour illustrations, biography. BIC Classification: KJMV3; KJQ; KNST. Category: (G) General (US: Trade). Dimension: 186 x 295 x 16. Weight in Grams: 442.
- Publisher
- Springer International Publishing AG
- Format
- Hardback
- Publication date
- 2016
- Edition
- 1st ed. 2016
- Condition
- New
- SKU
- V9783319402253
- ISBN
- 9783319402253
Hardback
Condition: New
€ 123.26
€ 123.26
Hardcover. Penetrate the mysteriously powerful problem-solving methods and learn the secret techniques of the worldOs most prestigious business consulting firm, in this insightful how-they-do-it guide by a former McKinsey & Company analyst. Num Pages: 208 pages. BIC Classification: KJC; KJMT. Category: (U) Tertiary Education (US: College). Dimension: 236 x 154 x 20. Weight in Grams: 486.
- Publisher
- McGraw-Hill Professional
- Format
- Hardback
- Publication date
- 1999
- Edition
- First Printing
- Condition
- New
- SKU
- V9780070534483
- ISBN
- 9780070534483
Hardback
Condition: New
€ 32.99€ 23.54
€ 32.99
€ 23.54
Hardback. The step-by-step guide to a winning sales team The Sales Boss reveals the secrets to great sales management, and provides direct examples of how you can start being that manager today. Num Pages: 272 pages. BIC Classification: KJMV2; KJMV7. Category: (P) Professional & Vocational. Dimension: 164 x 237 x 27. Weight in Grams: 464.
- Publisher
- John Wiley & Sons Inc
- Format
- Hardback
- Publication date
- 2016
- Edition
- 1st Edition
- Condition
- New
- SKU
- V9781119286646
- ISBN
- 9781119286646
Hardback
Condition: New
€ 32.99€ 23.63
€ 32.99
€ 23.63
Hardcover. Become a true leader through Mindfulness
If you thought leading a team or organization meant simply creating and implementing a financial plan, delegating responsibility, and watching the bottom line, well, you're only partly right. Num Pages: 224 pages. BIC Classification: KJMB. Category: (P) Professional & Vocational. Dimension: 185 x 138 x 18. Weight in Grams: 272.
- Publisher
- John Wiley & Sons Inc United States
- Number of pages
- 224
- Format
- Hardback
- Publication date
- 2012
- Edition
- 1st Edition
- Condition
- New
- SKU
- V9781118127117
- ISBN
- 9781118127117
Hardback
Condition: New
€ 21.99€ 16.77
€ 21.99
€ 16.77
Hardback. Editor(s): Garrigos Simon, Fernando J.; Gil Pechuan, Ignacio; Estelles-Miguel, Sofia. Num Pages: 183 pages, 1 black & white illustrations, 20 colour illustrations, 13 black & white tables, biograph. BIC Classification: KJMV6; KJQ; KJVT; UDBS. Category: (P) Professional & Vocational. Dimension: 235 x 155 x 13. Weight in Grams: 456.
- Publisher
- Springer International Publishing AG
- Format
- Hardback
- Publication date
- 2015
- Edition
- 2015th Edition
- Condition
- New
- SKU
- V9783319183404
- ISBN
- 9783319183404
Hardback
Condition: New
€ 65.11
€ 65.11
Paperback. A guide for groups seeking to organise with shared power and bottom-up leadership to foster vision, trust, accountability and responsibility. It provides keys to: understanding group dynamics; facilitating communication and collective decision-making; and, dealing effectively with difficult people. Num Pages: 288 pages, illustrations. BIC Classification: JFSV; KJU. Category: (G) General (US: Trade). Dimension: 227 x 184 x 20. Weight in Grams: 555.
- Publisher
- New Society Publishers United States
- Number of pages
- 288
- Format
- Paperback
- Publication date
- 2011
- Edition
- F First Paperback Edition Used
- Condition
- New
- SKU
- V9780865716971
- ISBN
- 9780865716971
Paperback
Condition: New
€ 33.99€ 28.80
€ 33.99
€ 28.80
Hardback. Num Pages: 320 pages, 83 black & white illustrations, 22 colour illustrations, biography. BIC Classification: KJMV5; KJT; TBC. Category: (P) Professional & Vocational. Dimension: 235 x 155 x 23. Weight in Grams: 679.
- Publisher
- Springer International Publishing AG
- Format
- Hardback
- Publication date
- 2016
- Edition
- 1st ed. 2016
- Condition
- New
- SKU
- V9783319223971
- ISBN
- 9783319223971
Hardback
Condition: New
€ 129.09
€ 129.09
Hardcover. .
- Publisher
- Gabler Verlag
- Format
- Hardback
- Publication date
- 2010
- Edition
- 2010th Edition
- Condition
- New
- SKU
- V9783834923233
- ISBN
- 9783834923233
Hardback
Condition: New
€ 65.36€ 42.24
€ 65.36
€ 42.24