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Business & management
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Business & management
Paperback. A University of Michigan Business School Management Series book. Differentiating through service development stands to improve customer satisfaction and financial performance. This book will help executives and managers to think and plan strategically with respect to services, service development and service innovation. Series: J-B-UMBS Series. Num Pages: 208 pages, , black & white illustrations. BIC Classification: KJC. Category: (P) Professional & Vocational. Dimension: 229 x 154 x 14. Weight in Grams: 378.
- Format
- Paperback
- Publication date
- 2008
- Publisher
- John Wiley & Sons Inc United Kingdom
- Edition
- 1st Edition
- Number of pages
- 208
- Condition
- New
- SKU
- V9780470448212
- ISBN
- 9780470448212
Paperback
Condition: New
€ 45.99€ 35.54
€ 45.99
€ 35.54
Paperback. Provides a set of readings and case studies that facilitate a fundamental rethinking about drivers of successful as well as unsuccessful firm conduct in emerging markets. This book emphasizes the challenges facing corporate managers who operate in emerging markets, and the ways in which managers can respond to these competitive challenges. Editor(s): Merchant, Hemant. Num Pages: 276 pages, 20 black & white line drawings. BIC Classification: KJF; KJS. Category: (P) Professional & Vocational. Dimension: 180 x 254 x 19. Weight in Grams: 516.
- Format
- Paperback
- Publication date
- 2007
- Publisher
- Taylor & Francis Ltd United Kingdom
- Number of pages
- 280
- Condition
- New
- SKU
- V9780415399500
- ISBN
- 9780415399500
Paperback
Condition: New
€ 94.27
€ 94.27
Paperback. Num Pages: 166 pages. BIC Classification: KJMP; KJMV5. Category: (G) General (US: Trade). Dimension: 231 x 152 x 11. Weight in Grams: 282.
- Format
- Paperback
- Publication date
- 2015
- Publisher
- Technics Publications LLC United States
- Number of pages
- 166
- Condition
- New
- SKU
- V9781634620062
- ISBN
- 9781634620062
Paperback
Condition: New
€ 26.99€ 20.61
€ 26.99
€ 20.61
Hardcover. This is a book on information management for non--IT managers. It is concerned with how the management of information can create real business value. The four ways of doing this -- minimizing risk, reducing costs, delighting customers, and creating a new reality -- are shown via the unique a four--cross diagrama . Editor(s): Marchand, Donald A. Series: IMD Executive Development Series. Num Pages: 352 pages, illustrations. BIC Classification: KJC; KJMD. Category: (P) Professional & Vocational. Dimension: 232 x 162 x 25. Weight in Grams: 630.
- Format
- Hardback
- Publication date
- 2000
- Publisher
- John Wiley and Sons Ltd United Kingdom
- Edition
- 1st Edition
- Number of pages
- 352
- Condition
- New
- SKU
- V9780471899693
- ISBN
- 9780471899693
Hardback
Condition: New
€ 56.30
€ 56.30
Paperback. Num Pages: 272 pages, black & white line drawings, black & white tables, figures. BIC Classification: KJC. Category: (P) Professional & Vocational. Dimension: 235 x 159 x 13. Weight in Grams: 386.
- Format
- Paperback
- Publication date
- 2014
- Publisher
- Uniwersytet Jagiellonski, Wydawnictwo Poland
- Condition
- New
- Number of pages
- 272
- SKU
- V9788323336860
- ISBN
- 9788323336860
Paperback
Condition: New
€ 49.99€ 36.34
€ 49.99
€ 36.34
Paperback. Num Pages: 256 pages, black & white illustrations. BIC Classification: KJF; KJH. Category: (P) Professional & Vocational; (UP) Postgraduate, Research & Scholarly; (UU) Undergraduate. Dimension: 145 x 218 x 17. Weight in Grams: 364.
- Format
- Paperback
- Publication date
- 1978
- Publisher
- The University of Chicago Press United States
- Edition
- New ed
- Number of pages
- 256
- Condition
- New
- SKU
- V9780226437767
- ISBN
- 9780226437767
Paperback
Condition: New
€ 35.99€ 28.72
€ 35.99
€ 28.72
Paperback. Num Pages: 416 pages. BIC Classification: KJ. Category: (G) General (US: Trade). Dimension: 213 x 141 x 23. Weight in Grams: 388.
- Publisher
- Penguin Putnam Inc United States
- Number of pages
- 416
- Format
- Paperback
- Publication date
- 2007
- Edition
- Reprint
- Condition
- New
- SKU
- V9781591841807
- ISBN
- 9781591841807
Paperback
Condition: New
€ 24.99€ 18.64
€ 24.99
€ 18.64
Hardback. Num Pages: 441 pages, Illustrations. BIC Classification: KJF; KJK; LB. Category: (P) Professional & Vocational. Dimension: 275 x 150 x 37. Weight in Grams: 862.
- Format
- Hardback
- Publication date
- 1981
- Publisher
- Columbia University Press Dublin, Ireland
- Number of pages
- 441
- Condition
- New
- SKU
- V9780231052207
- ISBN
- 9780231052207
Hardback
Condition: New
€ 133.68€ 101.49
€ 133.68
€ 101.49
Hardcover. An analysis showing the effects of market size on competition policy, ranging from rules of thumb to more general policy prescriptions, such as goals and remedial tools. It extends beyond domestic competition policy to the evaluation of the trend toward the worldwide harmonization of policies. Num Pages: 338 pages, 5 tables. BIC Classification: KCL; KJF; LBBM. Category: (P) Professional & Vocational. Dimension: 235 x 155 x 28. Weight in Grams: 635.
- Format
- Hardback
- Publication date
- 2003
- Publisher
- Harvard University Press United States
- Number of pages
- 338
- Condition
- New
- SKU
- V9780674010499
- ISBN
- 9780674010499
Hardback
Condition: New
€ 83.93€ 76.38
€ 83.93
€ 76.38
Paperback. The first book offering a systematic treatment of the economics of antitrust or competition policy. Num Pages: 642 pages, 35 b/w illus. 19 tables. BIC Classification: KCL; KCP; KJF; KJK. Category: (P) Professional & Vocational; (U) Tertiary Education (US: College). Dimension: 157 x 234 x 39. Weight in Grams: 904. Theory and Practice. 640 pages, 35 b/w illus. 19 tables. The first book offering a systematic treatment of the economics of antitrust or competition policy. Cateogry: (P) Professional & Vocational; (U) Tertiary Education (US: College). BIC Classification: KCL; KCP; KJF; KJK. Dimension: 230 x 161 x 34. Weight: 890.
- Publisher
- Cambridge University Press
- Number of pages
- 640
- Format
- Paperback
- Publication date
- 2004
- Condition
- New
- SKU
- V9780521016919
- ISBN
- 9780521016919
Paperback
Condition: New
€ 76.40
€ 76.40
Hardback. Investigates eight dimensions of competition which are active yet covert in the lives of managers. Explains in great detail the everyday experiences of men and women and the ways in which different cultures at work and in wider society, particularly exposure to sport and media, affect and reflect the relationship between gender and competition. Num Pages: 240 pages, 1 black & white tables, 2 figures. BIC Classification: JFSJ; KJF; KJM. Category: (P) Professional & Vocational. Dimension: 167 x 223 x 18. Weight in Grams: 408.
- Publisher
- Palgrave Macmillan
- Number of pages
- 240
- Format
- Hardback
- Publication date
- 2012
- Edition
- 2012 ed.
- Condition
- New
- SKU
- V9780230389366
- ISBN
- 9780230389366
Hardback
Condition: New
€ 118.29€ 18.98
€ 118.29
€ 18.98
Paperback. Porter's value chain enables managers to isolate the underlying sources of buyer value that will command a premium price, and the reasons why one product or service substitutes for another. He shows how competitive advantage lies in activities and in the way they relate to each other, to supplier activities, and to customer activities. Num Pages: 592 pages, black & white line drawings, black & white tables, figures. BIC Classification: HP; KJB. Category: (G) General (US: Trade); (U) Tertiary Education (US: College). Dimension: 232 x 158 x 39. Weight in Grams: 634.
- Publisher
- Simon & Schuster Ltd United Kingdom
- Number of pages
- 576
- Format
- Paperback
- Publication date
- 2004
- Edition
- Export
- Condition
- New
- SKU
- V9780743260879
- ISBN
- 9780743260879
Paperback
Condition: New
€ 23.99€ 16.11
€ 23.99
€ 16.11
Paperback. Draws on empirical evident to illustrate how SMEs can become more innovative through the introduction of new products and services. This book discusses the effective and efficient use of information technology by broadening management skills and knowledge. Editor(s): Jones, Oswald; Tilley, Fiona. Num Pages: 292 pages, Illustrations. BIC Classification: KJF; KJVS. Category: (P) Professional & Vocational. Dimension: 244 x 170 x 16. Weight in Grams: 514.
- Format
- Paperback
- Publication date
- 2003
- Publisher
- John Wiley & Sons Inc United Kingdom
- Edition
- 1st Edition
- Number of pages
- 292
- Condition
- New
- SKU
- V9780470843345
- ISBN
- 9780470843345
Paperback
Condition: New
€ 67.65
€ 67.65
Hardback. It has never been easy to establish and maintain a strong identity in the consumer and business marketplace, and now, with mounting consumer distrust and an unprecedented proliferation of new brands, it is becoming ever more difficult. Organizations are constantly seeking to gain more market share and move ahead of their competitors. Num Pages: 248 pages, Illustrations. BIC Classification: KJS. Category: (P) Professional & Vocational. Dimension: 238 x 160 x 20. Weight in Grams: 512.
- Format
- Hardback
- Publication date
- 1998
- Publisher
- John Wiley & Sons Inc United Kingdom
- Edition
- 1st Edition
- Number of pages
- 248
- Condition
- New
- SKU
- V9780471984573
- ISBN
- 9780471984573
Hardback
Condition: New
€ 54.80
€ 54.80
Paperback. Series: Express Exec. Num Pages: 116 pages, Ill. BIC Classification: KJC; KJM. Category: (G) General (US: Trade); (P) Professional & Vocational; (UP) Postgraduate, Research & Scholarly; (UU) Undergraduate. Dimension: 173 x 124 x 10. Weight in Grams: 110.
- Format
- Paperback
- Publication date
- 2002
- Publisher
- John Wiley and Sons Ltd United Kingdom
- Edition
- 1st Edition
- Number of pages
- 116
- Condition
- New
- SKU
- V9781841122267
- ISBN
- 9781841122267
Paperback
Condition: New
€ 13.63
€ 13.63
Hardcover. A practical introduction to the necessity of competitive intelligence for smarter business decisions-from a leading CI expert and speaker In Competitive Intelligence Advantage, Seena Sharp, founder of one of the first Competitive Intelligence firms in the US, provides her expert analysis on the issues and benefits of CI for today's businesses. Num Pages: 304 pages, Illustrations. BIC Classification: KJ. Category: (P) Professional & Vocational. Dimension: 237 x 164 x 25. Weight in Grams: 500.
- Format
- Hardback
- Publication date
- 2009
- Publisher
- John Wiley and Sons Ltd United Kingdom
- Edition
- 1st Edition
- Number of pages
- 304
- Condition
- New
- SKU
- V9780470293171
- ISBN
- 9780470293171
Hardback
Condition: New
€ 41.99€ 32.57
€ 41.99
€ 32.57
Hardcover. In this work, health care experts identify and assess the challenges and opportunities raised by America's emerging competitive health care system. As the authors explain, health care markets have characteristics that do not conform to competitive conditions. Num Pages: 405 pages, black & white illustrations. BIC Classification: 1KBB; JKSW; KJF; MBP. Category: (P) Professional & Vocational; (UP) Postgraduate, Research & Scholarly; (UU) Undergraduate. Dimension: 245 x 161 x 31. Weight in Grams: 688.
- Format
- Hardback
- Publication date
- 1997
- Publisher
- John Wiley & Sons Inc United States
- Edition
- 1st Edition
- Number of pages
- 405
- Condition
- New
- SKU
- V9780787903091
- ISBN
- 9780787903091
Hardback
Condition: New
€ 91.70
€ 91.70
Hardcover. Competitive Markov decision processes are examined from the standpoints of modelling and optimization in this text. Topics covered include mathematical programming, summable stochastic games, average-reward stochastic games, and applications and special classes of stochastic games. Num Pages: 394 pages, 3 black & white tables, biography. BIC Classification: KJMD; KJT; PBWH; PBWL. Category: (P) Professional & Vocational; (UP) Postgraduate, Research & Scholarly. Dimension: 241 x 156 x 29. Weight in Grams: 732.
- Publisher
- Springer
- Format
- Hardback
- Publication date
- 1996
- Edition
- 1997 ed.
- Condition
- New
- SKU
- V9780387948058
- ISBN
- 9780387948058
Hardback
Condition: New
€ 212.93€ 207.25
€ 212.93
€ 207.25
Hardback. The aim of this book is to present new quality practices adapted to the specifics of innovation processes in order to increase their chances of success while also facilitating support of the creators who are often put off by the constraints of traditional quality management methods. Num Pages: 368 pages, black & white illustrations. BIC Classification: KJD; KJF; KJH; KJMQ. Category: (P) Professional & Vocational. Dimension: 239 x 156 x 26. Weight in Grams: 702.
- Format
- Hardback
- Publication date
- 2015
- Publisher
- ISTE Ltd and John Wiley & Sons Inc United Kingdom
- Number of pages
- 368
- Condition
- New
- Edition
- 1st Edition
- SKU
- V9781848218208
- ISBN
- 9781848218208
Hardback
Condition: New
€ 178.39
€ 178.39
Paperback. Provides an introduction to successful business methods applied to a variety of real-world situations. This work develops the intellectual tools and insights needed to confront many marketplace problems. It emphasizes cooperation, pricing, litigation, and antitrust as vital to a firm's competitive posture. Num Pages: 424 pages, 50 line illus. BIC Classification: KJC. Category: (P) Professional & Vocational; (U) Tertiary Education (US: College). Dimension: 224 x 144 x 26. Weight in Grams: 540.
- Publisher
- Princeton University Press
- Number of pages
- 424
- Format
- Paperback
- Publication date
- 2005
- Condition
- New
- SKU
- V9780691124032
- ISBN
- 9780691124032
Paperback
Condition: New
€ 65.07€ 51.02
€ 65.07
€ 51.02