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Business & management
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Business & management
Hardcover. As more than 90% of spending on the Internet comes from brick and mortar companies it is these operations that will form the client base for e--learning. This book shows those companies how to get e--learning implementation right first time. Num Pages: 426 pages, Illustrations. BIC Classification: KJMV2. Category: (P) Professional & Vocational. Dimension: 252 x 176 x 30. Weight in Grams: 976.
- Format
- Hardback
- Publication date
- 2003
- Publisher
- John Wiley & Sons Inc United Kingdom
- Edition
- 1st Edition
- Number of pages
- 426
- Condition
- New
- SKU
- V9780470849224
- ISBN
- 9780470849224
Hardback
Condition: New
€ 68.96
€ 68.96
Hardcover. Based on a wealth of empirical studies and case studies, this book explains the strategic choices companies have to make in order to remain consistent. In each chapter, real--life examples illuminate the key message managers should take away from the book. Num Pages: 320 pages, further reading. BIC Classification: KJC. Category: (P) Professional & Vocational; (UP) Postgraduate, Research & Scholarly; (UU) Undergraduate. Dimension: 232 x 160 x 32. Weight in Grams: 662.
- Format
- Hardback
- Publication date
- 2002
- Publisher
- John Wiley & Sons Inc United Kingdom
- Edition
- 1st Edition
- Number of pages
- 320
- Condition
- New
- SKU
- V9780470848906
- ISBN
- 9780470848906
Hardback
Condition: New
€ 62.51
€ 62.51
Hardcover. With the current changes driven by the expansion of the World Wide Web, this book uses a different approach from other books on the market: it applies ontologies to electronically available information to improve the quality of knowledge management in large and distributed organizations. Editor(s): Davies, John; Fensel, Dieter; Van Harmelen, Frank. Num Pages: 310 pages, Illustrations. BIC Classification: KJQ; UNN. Category: (P) Professional & Vocational; (U) Tertiary Education (US: College). Dimension: 232 x 161 x 25. Weight in Grams: 618.
- Format
- Hardback
- Publication date
- 2002
- Publisher
- John Wiley & Sons Inc
- Edition
- 1st Edition
- Condition
- New
- SKU
- V9780470848678
- ISBN
- 9780470848678
Hardback
Condition: New
€ 127.13
€ 127.13
Hardcover. CRM today is much like BPR in the 1990s. It is the strategy of the 21st century. Everyone is jumping on the bandwagon, but few are doing it in a way that will reap long--term benefits. And while billions are being spent worldwide, as yet there is not one case study of a true CRM focused company that is achieving major business success. Num Pages: 224 pages, glossary, index. BIC Classification: KJM; KJSU. Category: (P) Professional & Vocational. Dimension: 235 x 151 x 22. Weight in Grams: 478.
- Format
- Hardback
- Publication date
- 2002
- Publisher
- John Wiley & Sons Inc United Kingdom
- Edition
- 1st Edition
- Number of pages
- 224
- Condition
- New
- SKU
- V9780470848531
- ISBN
- 9780470848531
Hardback
Condition: New
€ 62.63
€ 62.63
Hardcover. Service Level Management (SLM) is a way of analyzing services viewed in the context of users or service consumers, their requirements, their priorities. This is the first book available which applies quality of service techniques and technologies to wireless/mobile networks 3G/UMTS. Num Pages: 180 pages, Illustrations. BIC Classification: KJSU; TJK. Category: (P) Professional & Vocational; (UP) Postgraduate, Research & Scholarly; (UU) Undergraduate. Dimension: 239 x 163 x 18. Weight in Grams: 424.
- Format
- Hardback
- Publication date
- 2002
- Publisher
- John Wiley & Sons Inc United Kingdom
- Edition
- 1st Edition
- Number of pages
- 180
- Condition
- New
- SKU
- V9780470848487
- ISBN
- 9780470848487
Hardback
Condition: New
€ 141.06
€ 141.06
Hardcover. Aims to reveal the secrets to service success by analyzing four service companies that grew from small beginnings to the leaders in their industries. This book includes interviews with the four CEOs who guided the companies to their success which reveal the three basic principles they all share. Num Pages: 200 pages, illustrations. BIC Classification: KJM; KJSU; KNS. Category: (P) Professional & Vocational. Dimension: 234 x 155 x 19. Weight in Grams: 428.
- Format
- Hardback
- Publication date
- 2003
- Publisher
- John Wiley & Sons Inc
- Edition
- 1st Edition
- Condition
- New
- SKU
- V9780470848234
- ISBN
- 9780470848234
Hardback
Condition: New
€ 53.77
€ 53.77
Hardcover. Explores the important topic of brand building within the one-to-one concept. This book explains how to achieve what all marketers dream about a product or service customized for each individual customer that is both a good value for the customer and a profitable venture for the producer. Num Pages: 192 pages, index. BIC Classification: KJS. Category: (P) Professional & Vocational; (XV) Technical / Manuals. Dimension: 237 x 167 x 17. Weight in Grams: 450.
- Format
- Hardback
- Publication date
- 2002
- Publisher
- John Wiley & Sons Inc United Kingdom
- Edition
- 1st Edition
- Number of pages
- 192
- Condition
- New
- SKU
- V9780470848227
- ISBN
- 9780470848227
Hardback
Condition: New
€ 53.77
€ 53.77
Hardcover. Puts forward a practical approach to decision making in an uncertain business world. Many variables are accounted for and the authors integrate previous types of decision-making approaches with a fluid model that can be applied across a range of contexts and decisions. Num Pages: 512 pages, bibliography, index. BIC Classification: KJMD. Category: (P) Professional & Vocational. Dimension: 235 x 160 x 40. Weight in Grams: 968.
- Format
- Hardback
- Publication date
- 2002
- Publisher
- John Wiley & Sons Inc United Kingdom
- Edition
- 1st Edition
- Number of pages
- 512
- Condition
- New
- SKU
- V9780470847909
- ISBN
- 9780470847909
Hardback
Condition: New
€ 70.18
€ 70.18
Hardcover. With the world"s wireless companies poised to transfer to the next generation of technology, 3G or 3rd generation technology is projected to be the savoir of the industry. This technology will allow enhanced wireless capabilities such as video conferences, remote internet, and network log-ins. Num Pages: 376 pages, bibliography, index. BIC Classification: KJC; KNT; UT. Category: (P) Professional & Vocational; (UP) Postgraduate, Research & Scholarly; (UU) Undergraduate. Dimension: 244 x 166 x 30. Weight in Grams: 686.
- Format
- Hardback
- Publication date
- 2002
- Publisher
- John Wiley & Sons Inc
- Edition
- 1st Edition
- Condition
- New
- SKU
- V9780470847756
- ISBN
- 9780470847756
Hardback
Condition: New
€ 121.53
€ 121.53
Hardcover. Provides presentations of techniques used for solving quality and reliability problems in telecommunications networks replete with illustrations of their applications to real-world services and world class events. Editor(s): Stavroulakis, Peter. Num Pages: 370 pages, Illustrations. BIC Classification: KJMP; TJK. Category: (P) Professional & Vocational; (UP) Postgraduate, Research & Scholarly; (UU) Undergraduate. Dimension: 252 x 173 x 25. Weight in Grams: 754.
- Format
- Hardback
- Publication date
- 2002
- Publisher
- John Wiley & Sons Inc United Kingdom
- Edition
- 1st Edition
- Number of pages
- 370
- Condition
- New
- SKU
- V9780470847701
- ISBN
- 9780470847701
Hardback
Condition: New
€ 271.43
€ 271.43
Hardcover. Statistical complex survey analysis is a means to analyse the results, and gain information about a large population based on a complex survey of a sample of that population. A complex survey is a sample survey that divides the population into subgroups and collecting information from clusters within each subgroup and combining the results. Series: Statistics in Practice. Num Pages: 360 pages, Illustrations. BIC Classification: GPH; GPS; KJSM. Category: (P) Professional & Vocational. Dimension: 245 x 167 x 25. Weight in Grams: 664.
- Format
- Hardback
- Publication date
- 2003
- Publisher
- John Wiley & Sons Inc United Kingdom
- Edition
- 2nd Edition
- Number of pages
- 360
- Condition
- New
- SKU
- V9780470847695
- ISBN
- 9780470847695
Hardback
Condition: New
€ 144.20
€ 144.20
Paperback. Gives an introduction to market risk that is geared towards the needs of the postgraduate students studying financial risk management. This title includes a CD-ROM that contains Excel workbooks and a Matlab manual and software. Series: Wiley Finance Series. Num Pages: 304 pages, Illustrations. BIC Classification: KFFM2; KJMD. Category: (P) Professional & Vocational; (UP) Postgraduate, Research & Scholarly; (UU) Undergraduate. Dimension: 246 x 190 x 17. Weight in Grams: 622.
- Format
- Paperback
- Publication date
- 2002
- Publisher
- John Wiley & Sons Inc United Kingdom
- Number of pages
- 304
- Condition
- New
- SKU
- V9780470847480
- ISBN
- 9780470847480
Paperback
Condition: New
€ 60.12
€ 60.12
Hardcover. Dyslexia is usually considered a disorder of childhood, but many sufferers continue to have problems during adulthood or were never helped in childhood. In the workplace, dyslexia can be the root cause of under performance that manifests itself in ways other than those typically associated with child dyslexics. This work deals with this topic. Num Pages: 184 pages, Ill. BIC Classification: JFFG; KJMV2; KJW; MMZL. Category: (P) Professional & Vocational. Dimension: 251 x 172 x 16. Weight in Grams: 460.
- Format
- Hardback
- Publication date
- 2002
- Publisher
- John Wiley & Sons Inc United Kingdom
- Edition
- 1st Edition
- Number of pages
- 184
- Condition
- New
- SKU
- V9780470847251
- ISBN
- 9780470847251
Hardback
Condition: New
€ 196.75
€ 196.75
Paperback. High Involvement Innovation is concerned with the creation of an environment in which the workforce as a whole can contribute their creativity and experience to help build a culture of continuous innovation. Num Pages: 256 pages, Illustrations. BIC Classification: KJM. Category: (P) Professional & Vocational. Dimension: 229 x 157 x 17. Weight in Grams: 412.
- Format
- Paperback
- Publication date
- 2003
- Publisher
- John Wiley & Sons Inc United Kingdom
- Edition
- 1st Edition
- Number of pages
- 256
- Condition
- New
- SKU
- V9780470847077
- ISBN
- 9780470847077
Paperback
Condition: New
€ 71.45
€ 71.45
Hardcover. This book ties together the theory, quantitative methods, and applications of capital budgeting. It provides a balanced treatment of the different approaches to capital project evaluation the author explores both the strengths and weaknesses of various project selection methods. Series: Wiley Finance Series. Num Pages: 334 pages, Illustrations. BIC Classification: KF; KJMV1. Category: (P) Professional & Vocational. Dimension: 254 x 178 x 24. Weight in Grams: 762.
- Format
- Hardback
- Publication date
- 2002
- Publisher
- John Wiley & Sons Inc United Kingdom
- Edition
- 1st Edition
- Number of pages
- 334
- Condition
- New
- SKU
- V9780470845110
- ISBN
- 9780470845110
Hardback
Condition: New
€ 123.40
€ 123.40
Hardcover. One of the few books on the subject, Country Risk Assessment combines the theoretical and practical tools for managing international country risk exposure. - Offers a comprehensive discussion of the specific mechanisms that apply to country risk assessment. - Discusses various techniques associated with global investment strategy. Series: Wiley Finance Series. Num Pages: 286 pages, Illustrations. BIC Classification: KFFD; KJMD. Category: (P) Professional & Vocational. Dimension: 251 x 175 x 22. Weight in Grams: 674.
- Format
- Hardback
- Publication date
- 2003
- Publisher
- John Wiley & Sons Inc United Kingdom
- Edition
- 1st Edition
- Number of pages
- 286
- Condition
- New
- SKU
- V9780470845004
- ISBN
- 9780470845004
Hardback
Condition: New
€ 129.71
€ 129.71
Hardcover. This book sets out a new agenda for business. Central to the new approach are the notions of "purpose--ideas" (what you are for) and "interventions" (what you do), both of which demand creativity. Num Pages: 288 pages, endnotes, index. BIC Classification: KJMV7. Category: (P) Professional & Vocational; (XV) Technical / Manuals. Dimension: 164 x 242 x 23. Weight in Grams: 594.
- Format
- Hardback
- Publication date
- 2002
- Publisher
- John Wiley & Sons Inc United Kingdom
- Edition
- 1st Edition
- Number of pages
- 288
- Condition
- New
- SKU
- V9780470844991
- ISBN
- 9780470844991
Hardback
Condition: New
€ 44.99€ 34.47
€ 44.99
€ 34.47
Hardcover. This pragmatic "how to" book is derived from the authors extensive experience of one-to-one executive coaching, with tools, approaches, and frameworks to support leaders in progressing their careers, while also maintaining a sense of balance and purpose in their lives. Num Pages: 240 pages, Ill. BIC Classification: KJM. Category: (P) Professional & Vocational. Dimension: 240 x 160 x 23. Weight in Grams: 540.
- Format
- Hardback
- Publication date
- 2002
- Publisher
- John Wiley & Sons Inc
- Condition
- New
- SKU
- V9780470844830
- ISBN
- 9780470844830
Hardback
Condition: New
€ 54.99€ 43.02
€ 54.99
€ 43.02
Hardcover. The retail sector has experienced exponential change in the past several years in the wake of the Internet revolution and globalisation. Supply-chain management has been turned on its head and competition has grown tougher. This book discusses about consumer marketing. Num Pages: 218 pages, Illustrations. BIC Classification: KJMV7; KNPR. Category: (P) Professional & Vocational. Dimension: 235 x 165 x 18. Weight in Grams: 474.
- Format
- Hardback
- Publication date
- 2003
- Publisher
- John Wiley & Sons Inc United Kingdom
- Edition
- 1st Edition
- Number of pages
- 218
- Condition
- New
- SKU
- V9780470844823
- ISBN
- 9780470844823
Hardback
Condition: New
€ 55.05
€ 55.05
Hardcover. Accessible, refreshingly candid, but above all helpful, this pragmatic guide addresses a real need by dealing with the problems that face the new IT manager. Num Pages: 320 pages, references, further reading, index. BIC Classification: KJMV; U. Category: (P) Professional & Vocational. Dimension: 252 x 174 x 22. Weight in Grams: 694.
- Format
- Hardback
- Publication date
- 2002
- Publisher
- John Wiley & Sons Inc United Kingdom
- Edition
- 1st Edition
- Number of pages
- 320
- Condition
- New
- SKU
- V9780470844540
- ISBN
- 9780470844540
Hardback
Condition: New
€ 56.48
€ 56.48
Paperback. Knowledge Management (KM) remains high on the critical business agenda. Series: CBI Fast Track S. Num Pages: 208 pages, references, further reading, index. BIC Classification: KJM. Category: (P) Professional & Vocational. Dimension: 232 x 152 x 13. Weight in Grams: 310.
- Format
- Paperback
- Publication date
- 2002
- Publisher
- John Wiley & Sons Inc United Kingdom
- Edition
- 1st Edition
- Number of pages
- 208
- Condition
- New
- SKU
- V9780470844496
- ISBN
- 9780470844496
Paperback
Condition: New
€ 50.14
€ 50.14
Hardcover. The Art and Science of Interpreting Market Research Evidence offers a complete account of the way todaya s researchers interpret evidence and apply it to decision making. Num Pages: 248 pages, Illustrations. BIC Classification: KJMD; KJSM. Category: (P) Professional & Vocational. Dimension: 251 x 177 x 19. Weight in Grams: 582.
- Format
- Hardback
- Publication date
- 2004
- Publisher
- John Wiley & Sons Inc United Kingdom
- Edition
- 1st Edition
- Number of pages
- 248
- Condition
- New
- SKU
- V9780470844243
- ISBN
- 9780470844243
Hardback
Condition: New
€ 51.02
€ 51.02
Hardcover. aeo Provides managers with a conceptual framework and practical methodology for establishing effective collaboration. aeo A new concept utilizing drama theory in business management. aeo Includes case studies, illustrations, and diagrams. Num Pages: 304 pages, Illustrations. BIC Classification: KJC; KJP. Category: (P) Professional & Vocational; (XV) Technical / Manuals. Dimension: 234 x 162 x 25. Weight in Grams: 634.
- Format
- Hardback
- Publication date
- 2002
- Publisher
- John Wiley & Sons Inc United Kingdom
- Edition
- 1st Edition
- Number of pages
- 304
- Condition
- New
- SKU
- V9780470843925
- ISBN
- 9780470843925
Hardback
Condition: New
€ 56.35
€ 56.35
Paperback. Draws on empirical evident to illustrate how SMEs can become more innovative through the introduction of new products and services. This book discusses the effective and efficient use of information technology by broadening management skills and knowledge. Editor(s): Jones, Oswald; Tilley, Fiona. Num Pages: 292 pages, Illustrations. BIC Classification: KJF; KJVS. Category: (P) Professional & Vocational. Dimension: 244 x 170 x 16. Weight in Grams: 514.
- Format
- Paperback
- Publication date
- 2003
- Publisher
- John Wiley & Sons Inc United Kingdom
- Edition
- 1st Edition
- Number of pages
- 292
- Condition
- New
- SKU
- V9780470843345
- ISBN
- 9780470843345
Paperback
Condition: New
€ 67.65
€ 67.65