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Management & management techniques
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Management & management techniques
Hardcover. Reveals why customers must be the driving force behind your quality effort, how you can exceed customers' performance expectations, and how you can effectively recover from service mistakes. This title shows how to engineer a program of continuous quality improvement by assuming a specific leadership role. Num Pages: 240 pages, Ill. BIC Classification: KJMV5; KJS. Category: (P) Professional & Vocational. Dimension: 270 x 187 x 20. Weight in Grams: 630.
- Format
- Hardback
- Publication date
- 1994
- Publisher
- John Wiley and Sons Ltd United States
- Edition
- 1st Edition
- Number of pages
- 240
- Condition
- New
- SKU
- V9780471023227
- ISBN
- 9780471023227
Hardback
Condition: New
€ 122.07
€ 122.07
International Assignments: An Integration of Strategy, Research, and P...
Stroh, Linda K.; Black, J. Sewart; Mendenhall...
paperback. Looks at critical aspects of the assignment process as the selection process, the training required, factors that affect adjustment, performance and commitment, and how to retain and capitalize on the international experience once employees return home. Num Pages: 464 pages, 1, black & white illustrations. BIC Classification: KJK; KJM. Category: (P) Professional & Vocational. Dimension: 227 x 155 x 17. Weight in Grams: 424.
- Format
- Paperback
- Publication date
- 2004
- Publisher
- Routledge United States
- Number of pages
- 464
- Condition
- New
- Edition
- 1st Edition
- SKU
- V9780805850505
- ISBN
- 9780805850505
Paperback
Condition: New
€ 64.10
€ 64.10
Paperback. Num Pages: 208 pages, black & white illustrations. BIC Classification: KJMV2; VXH. Category: (G) General (US: Trade). Dimension: 150 x 228 x 14. Weight in Grams: 294.
- Publisher
- North Atlantic Books,U.S.
- Format
- Paperback
- Publication date
- 2014
- Condition
- New
- SKU
- V9781583946732
- ISBN
- 9781583946732
Paperback
Condition: New
€ 23.99€ 16.34
€ 23.99
€ 16.34
Paperback. A seemingly endless parade of consultants, academics and journalists continue to pontificate about management, leadership and the dream of the perfect organization. But only a tiny fraction have really changed the way business works. These are the gurus. Series: Ultimate Series. Num Pages: 308 pages, black & white illustrations. BIC Classification: KJM. Category: (G) General (US: Trade); (P) Professional & Vocational; (U) Tertiary Education (US: College). Dimension: 157 x 231 x 24. Weight in Grams: 500.
- Format
- Paperback
- Publication date
- 2003
- Publisher
- John Wiley and Sons Ltd United Kingdom
- Edition
- 2nd Edition
- Number of pages
- 308
- Condition
- New
- SKU
- V9781841120751
- ISBN
- 9781841120751
Paperback
Condition: New
€ 20.99€ 18.33
€ 20.99
€ 18.33
Paperback. Now brought completely up--to--date for this new edition, Business The Jack Welch Way, not only reveals the secrets of Welchsa remarkable success but also draws out the universal lessons and identifies strategies that can be applied to any business or career. Series: Big Shots S. Num Pages: 192 pages, Ill. BIC Classification: BGB; KJM. Category: (P) Professional & Vocational; (UU) Undergraduate. Dimension: 217 x 142 x 13. Weight in Grams: 246.
- Format
- Paperback
- Publication date
- 2002
- Publisher
- Capstone
- Edition
- 2nd Edition
- Condition
- New
- SKU
- V9781841121512
- ISBN
- 9781841121512
Paperback
Condition: New
€ 13.99€ 12.60
€ 13.99
€ 12.60
Paperback. Now brought completely up--to--date for this new edition, Business The Rupert Murdoch Way not only reveals the secrets of Murdocha s remarkable success but also draws out the universal lessons and identifies strategies that can be applied to any business or career. Series: Big Shots S. Num Pages: 160 pages, black & white illustrations. BIC Classification: BGB; KJM. Category: (G) General (US: Trade); (P) Professional & Vocational; (UU) Undergraduate. Dimension: 214 x 139 x 12. Weight in Grams: 218.
- Format
- Paperback
- Publication date
- 2002
- Publisher
- John Wiley and Sons Ltd United Kingdom
- Edition
- 2 Rev ed
- Number of pages
- 160
- Condition
- New
- SKU
- V9781841121505
- ISBN
- 9781841121505
Paperback
Condition: New
€ 13.99€ 12.64
€ 13.99
€ 12.64
Paperback. Num Pages: 248 pages. BIC Classification: KJMV8. Category: (P) Professional & Vocational. Dimension: 235 x 158 x 14. Weight in Grams: 392. How to Optimise Costs and Add Value. 248 pages. Cateogry: (P) Professional & Vocational. BIC Classification: KJMV8. Dimension: 235 x 158 x 14. Weight: 378.
- Publisher
- Liverpool Academic Press
- Number of pages
- 248
- Format
- Paperback
- Publication date
- 2008
- Condition
- New
- SKU
- V9781903499405
- ISBN
- 9781903499405
Paperback
Condition: New
€ 26.99€ 23.67
€ 26.99
€ 23.67
Paperback. Series: Excellence in.. Num Pages: 244 pages. BIC Classification: KJMV8; KJMV9; KNG. Category: (P) Professional & Vocational; (UF) Further/Higher Education. Dimension: 232 x 155 x 15. Weight in Grams: 452. How to Better Manage Domestic and International Logistics Transport. Series: Excellence in. 244 pages. Cateogry: (P) Professional & Vocational; (UF) Further/Higher Education. BIC Classification: KJMV8; KJMV9; KNG. Dimension: 232 x 155 x 15. Weight: 444.
- Publisher
- Cambridge Academic
- Number of pages
- 244
- Format
- Paperback
- Publication date
- 2009
- Condition
- New
- SKU
- V9781903499498
- ISBN
- 9781903499498
Paperback
Condition: New
€ 23.99€ 20.52
€ 23.99
€ 20.52
Paperback. Series: Excellence in.. Num Pages: 238 pages, black & white illustrations. BIC Classification: KJMV8. Category: (P) Professional & Vocational. Dimension: 232 x 156 x 16. Weight in Grams: 370. How to Better Manage Contracts with Suppliers and Add Value - Best Practices in Supplier Relationship Management and Supplier Development. Series: Excellence in. 238 pages, black & white illustrations. Cateogry: (P) Professional & Vocational. BIC Classification: KJMV8. Dimension: 232 x 156 x 16. Weight: 410.
- Publisher
- Liverpool Academic Press
- Number of pages
- 238
- Format
- Paperback
- Publication date
- 2009
- Condition
- New
- SKU
- V9781903499467
- ISBN
- 9781903499467
Paperback
Condition: New
€ 23.99€ 20.55
€ 23.99
€ 20.55
Paperback. Warehouses are often seen as a necessary evil: places that stop the flow of goods and thus increase costs without adding value. But the truth is that they have a critical part to play in supply chain management, and warehouse managers should be centrally involved in the strategic aspects of any business. Num Pages: 314 pages, Illustrations. BIC Classification: KJMV9. Category: (P) Professional & Vocational. Dimension: 226 x 155 x 20. Weight in Grams: 488.
- Publisher
- John Wiley and Sons Ltd United Kingdom
- Number of pages
- 314
- Format
- Paperback
- Publication date
- 2005
- Edition
- 1st Edition
- Condition
- New
- SKU
- V9780470015315
- ISBN
- 9780470015315
Paperback
Condition: New
€ 48.99€ 48.31
€ 48.99
€ 48.31
Hardcover. * The first book to provide a strategic overview of tackle how tocreate a green supply chain. * A move to green is economical it can be achievedcomprehensively and systematically by merging economic and greenconcepts into the application of supply chain thinking to create ablueprint to achieve green supply chains. Num Pages: 316 pages, Illustrations. BIC Classification: KJMV8. Category: (P) Professional & Vocational. Dimension: 234 x 162 x 23. Weight in Grams: 640.
- Publisher
- John Wiley and Sons Ltd United Kingdom
- Number of pages
- 316
- Format
- Hardback
- Publication date
- 2010
- Edition
- 1st Edition
- Condition
- New
- SKU
- V9780470689417
- ISBN
- 9780470689417
Hardback
Condition: New
€ 51.25
€ 51.25
Paperback. Inspiring coachees to make informed choices about coaching, discover readiness for learning and develop the values required for success. Num Pages: 173 pages. BIC Classification: KJMB. Category: (G) General (US: Trade). Dimension: 212 x 156 x 11. Weight in Grams: 180.
- Publisher
- John Hunt Publishing United Kingdom
- Number of pages
- 173
- Format
- Paperback
- Publication date
- 2013
- Condition
- New
- SKU
- V9781780996424
- ISBN
- 9781780996424
Paperback
Condition: New
€ 16.99€ 15.48
€ 16.99
€ 15.48
Paperback. Following on from The Entertainment Industry: An Introduction, this book takes the next step in the development of entertainment as a practice and as an academic subject. Aimed at higher level undergraduates, the book discusses best practices in the entertainment industry, reflecting the knowledge students will need for entertainment management. Editor(s): Moss, S.; Walmsley, Ben. Num Pages: 256 pages, illustrations. BIC Classification: KJM; KNS. Category: (UP) Postgraduate, Research & Scholarly. Dimension: 246 x 189 x 18. Weight in Grams: 920.
- Publisher
- CABI Publishing
- Format
- Paperback
- Publication date
- 2014
- Condition
- New
- SKU
- V9781780640235
- ISBN
- 9781780640235
Paperback
Condition: New
€ 53.71
€ 53.71
Hardback. This series presents selected research papers dealing with important methodological and theoretical issues in the policy sciences, with research in policy-related disciplines, and applied research on issues in public policy analysis and public management. Editor(s): Nagel, Stuart S. Series: Research in Public Policy Analysis and Management. Num Pages: 274 pages, black & white illustrations. BIC Classification: JPQB; KJM; KNV. Category: (P) Professional & Vocational; (UP) Postgraduate, Research & Scholarly. Dimension: 242 x 166 x 21. Weight in Grams: 550.
- Publisher
- Emerald Publishing Limited
- Format
- Hardback
- Publication date
- 1998
- Condition
- New
- SKU
- V9780762305087
- ISBN
- 9780762305087
Hardback
Condition: New
€ 116.00
€ 116.00
Hardcover. Leadership is never more crucial than when corporate survival is at stake. But the days of the tough guys are over. The leaders who are driving today's sustainable turnarounds understand that the answers to a distressed company's problems lie almost always within the firm itself - usually at middle manager level and below. Num Pages: 246 pages, Illustrations. BIC Classification: KJM. Category: (P) Professional & Vocational. Dimension: 235 x 160 x 23. Weight in Grams: 532.
- Publisher
- John Wiley & Sons Inc United Kingdom
- Number of pages
- 246
- Format
- Hardback
- Publication date
- 2005
- Edition
- 1st Edition
- Condition
- New
- SKU
- V9780470025598
- ISBN
- 9780470025598
Hardback
Condition: New
€ 45.99€ 32.24
€ 45.99
€ 32.24
Paperback. When firms are on the brink of failure, only turnaround management can restore performance and profitability. This book provides practical advice on restoring confidence through effective leadership and planning. It highlights the importance of communication with stakeholders, staff, customers and suppliers. Editor(s): Lovett, David. Num Pages: 352 pages. BIC Classification: KJC; KJM. Category: (G) General (US: Trade). Dimension: 195 x 130 x 16. Weight in Grams: 244.
- Format
- Paperback
- Publication date
- 1999
- Publisher
- Penguin Books Ltd
- Condition
- New
- SKU
- 9780140279122
- ISBN
- 9780140279122
Paperback
Condition: New
€ 15.99€ 12.29
€ 15.99
€ 12.29
Paperback. Offers simple techniques that can help you become more aware of your strengths and weaknesses, so that you can learn how best to modify your behaviour in social and business interactions. This guide covers topics such as: the importance of choice of behaviour; tension control; self awareness and self-esteem; relationships; and more. Series: Creating Success. Num Pages: 168 pages, black & white illustrations. BIC Classification: KJM; VSC. Category: (G) General (US: Trade); (P) Professional & Vocational; (U) Tertiary Education (US: College). Dimension: 217 x 141 x 8. Weight in Grams: 204.
- Publisher
- Kogan Page Ltd
- Number of pages
- 168
- Format
- Paperback
- Publication date
- 2013
- Edition
- 3rd Edition
- Condition
- New
- SKU
- V9780749466985
- ISBN
- 9780749466985
Paperback
Condition: New
€ 17.99€ 16.55
€ 17.99
€ 16.55
Paperback. Suitable for any student taking a performance management module at undergraduate or postgraduate level. Num Pages: 344 pages, illustrations (black and white). BIC Classification: KJMV2. Category: (G) General (US: Trade). Dimension: 245 x 189 x 18. Weight in Grams: 662.
- Publisher
- Chartered Institute of Personnel & Development United Kingdom
- Format
- Paperback
- Publication date
- 2013
- Edition
- 1st Edition
- Condition
- New
- SKU
- V9781843983057
- ISBN
- 9781843983057
Paperback
Condition: New
€ 59.19€ 58.70
€ 59.19
€ 58.70
Paperback. This Authority Guide addresses how businesses can increase their performance, productivity and customer/staff satisfaction through the focus of engagement resulting in a thriving business. Series: The Authority Guides. BIC Classification: KJG; KJMB. Category: (G) General (US: Trade). Dimension: 170 x 120. .
- Publisher
- SRA Books
- Format
- Paperback
- Publication date
- 2017
- Condition
- New
- SKU
- V9781909116849
- ISBN
- 9781909116849
Paperback
Condition: New
€ 13.99€ 11.05
€ 13.99
€ 11.05
Paperback. Learn in a week, what the experts learn in a lifetime. Num Pages: 128 pages. BIC Classification: KJMB; KJMV2. Category: (G) General (US: Trade); (P) Professional & Vocational; (U) Tertiary Education (US: College). Dimension: 131 x 198 x 11. Weight in Grams: 116.
- Publisher
- Hodder & Stoughton General Division
- Format
- Paperback
- Publication date
- 2016
- Edition
- Updated, Revised
- Condition
- New
- SKU
- V9781473608030
- ISBN
- 9781473608030
Paperback
Condition: New
€ 11.99€ 10.30
€ 11.99
€ 10.30