Business & management
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Business & management
Paperback. SELLING THE INVISIBLE is the first book to address the millions of people who work in America's service economy: proprietors, top executives, and sales and marketing professionals who sell the invisible i.e. services rather than products. Num Pages: 256 pages. BIC Classification: KJC. Category: (P) Professional & Vocational; (UP) Postgraduate, Research & Scholarly; (UU) Undergraduate. Dimension: 190 x 126 x 18. Weight in Grams: 206.
- Publisher
- Little, Brown & Company United States
- Number of pages
- 256
- Format
- Paperback
- Publication date
- 2012
- Edition
- Reprint
- Condition
- New
- SKU
- V9780446672313
- ISBN
- 9780446672313
Paperback
Condition: New
€ 19.00€ 15.64
€ 19.00
€ 15.64
paperback. Series: Heritage. Num Pages: black & white illustrations. BIC Classification: 1KBC; HBJK; JFD; KJSA; KNTX. Category: (G) General (US: Trade). Dimension: 229 x 152 x 19. Weight in Grams: 485.
- Format
- Paperback
- Publication date
- 2012
- Publisher
- University of Toronto Press United States
- Condition
- New
- SKU
- V9781442613072
- ISBN
- 9781442613072
Paperback
Condition: New
€ 40.99€ 36.39
€ 40.99
€ 36.39
Hardcover. Learn the crucial ins and outs of the world s largest market The U. S government market represents the largest single market anywhere. Num Pages: 234 pages. BIC Classification: 1KBB; JPQ; KJS. Category: (P) Professional & Vocational. Dimension: 234 x 154 x 23. Weight in Grams: 436.
- Format
- Hardback
- Publication date
- 2011
- Publisher
- John Wiley & Sons Inc United Kingdom
- Edition
- 1st Edition
- Number of pages
- 234
- Condition
- New
- SKU
- V9780470881330
- ISBN
- 9780470881330
Hardback
Condition: New
€ 31.99€ 25.10
€ 31.99
€ 25.10
Paperback. How can salespeople navigate the obstacle course of administrative assistants, lower-level executives, and corporate guardians to reach their objective? This book offers innovative ideas and street-smart moves to reach the decision-makers in any organisation. Num Pages: 256 pages. BIC Classification: KJS. Category: (G) General (US: Trade). Dimension: 212 x 141 x 17. Weight in Grams: 314.
- Format
- Paperback
- Publication date
- 2010
- Publisher
- Adams Media Corporation United States
- Number of pages
- 256
- Condition
- New
- Edition
- 3rd Revised edition
- SKU
- V9781440506697
- ISBN
- 9781440506697
Paperback
Condition: New
€ 19.99€ 17.22
€ 19.99
€ 17.22
Hardcover. The traditional sales model involves convincing and coercing buyers into believing they can't live without what sellers have to offer. This title is based on the author's belief that closing the sale is less important than respecting the interests of the buyer. Morgen argues that the seller's primary responsibility is to the buyer. Num Pages: 243 pages. BIC Classification: KJG; KJS. Category: (G) General (US: Trade). Dimension: 159 x 235 x 23. Weight in Grams: 528.
- Format
- Hardback
- Publication date
- 1997
- Publisher
- Berrett-Koehler United States
- Number of pages
- 243
- Condition
- New
- SKU
- V9781576750179
- ISBN
- 9781576750179
Hardback
Condition: New
€ 37.99€ 30.83
€ 37.99
€ 30.83
Hardback. Rocked by a flurry of high-profile sex discrimination lawsuits in the 1990s, Wall Street was supposed to have cleaned up its act. It hasn't. This work serves as an indictment of how America's financial capital has swept enduring discriminatory practices under the rug. Num Pages: 272 pages, 4 line illus. 8 tables. BIC Classification: JFSJ; KJMV2. Category: (G) General (US: Trade); (P) Professional & Vocational; (U) Tertiary Education (US: College). Dimension: 229 x 152 x 24. Weight in Grams: 514.
- Format
- Hardback
- Publication date
- 2006
- Publisher
- Princeton University Press United States
- Number of pages
- 272
- Condition
- New
- SKU
- V9780691126432
- ISBN
- 9780691126432
Hardback
Condition: New
€ 30.99€ 22.26
€ 30.99
€ 22.26
Hardcover. The Entrepreneur's Transition is an all-in-one handbook for readers seeking advice on their personal financial planning prior to selling or taking a business public. It provides a concise, easy-to-read blueprint that can help business leaders navigate before and after a transactionAC - so they are well positioned and can avoid costly mistakes. Num Pages: 330 pages, Illustrations. BIC Classification: KJV. Category: (P) Professional & Vocational. Dimension: 243 x 169 x 25. Weight in Grams: 690.
- Format
- Hardback
- Publication date
- 2004
- Publisher
- John Wiley and Sons Ltd United States
- Edition
- 1st Edition
- Number of pages
- 330
- Condition
- New
- SKU
- V9780471486237
- ISBN
- 9780471486237
Hardback
Condition: New
€ 47.99€ 37.50
€ 47.99
€ 37.50
Paperback. A practical guide that will enable readers to develop a clearly defined value proposition for their company, and establish a streamlined, customer-centric selling process to sell that value proposition. Num Pages: 232 pages. BIC Classification: KJSU. Category: (P) Professional & Vocational; (U) Tertiary Education (US: College). Dimension: 234 x 156. .
- Publisher
- Kogan Page Ltd
- Format
- Paperback
- Publication date
- 2017
- Edition
- 1st Edition
- Condition
- New
- SKU
- V9780749479916
- ISBN
- 9780749479916
Paperback
Condition: New
€ 48.99€ 41.40
€ 48.99
€ 41.40
Paperback. Senior Executive Assessment is a concise and practical guide to demystifying assessment that is conducted at the senior-executive level. This book defines senior executive assessment, describes its benefits, and explains how it differs from assessment at lower levels. Series: TMEZ - Talent Management Essentials. Num Pages: 168 pages, black & white tables. BIC Classification: KJMV2; KJR. Category: (P) Professional & Vocational. Dimension: 216 x 139 x 13. Weight in Grams: 224.
- Format
- Paperback
- Publication date
- 2009
- Publisher
- John Wiley and Sons Ltd United Kingdom
- Number of pages
- 168
- Condition
- New
- SKU
- V9781405179577
- ISBN
- 9781405179577
Paperback
Condition: New
€ 50.37
€ 50.37
Hardback. Num Pages: 256 pages. BIC Classification: KJC; KJM; KJS; KJU. Category: (G) General (US: Trade). Dimension: 167 x 243 x 27. Weight in Grams: 484.
- Publisher
- Harvard Business Review Press
- Format
- Hardback
- Publication date
- 2017
- Condition
- New
- SKU
- V9781633691889
- ISBN
- 9781633691889
Hardback
Condition: New
€ 31.99€ 28.30
€ 31.99
€ 28.30
Paperback. Editor(s): Krishna, Aradhna. Num Pages: 422 pages, 10 black & white tables. BIC Classification: JMJ; KJSM. Category: (P) Professional & Vocational. Dimension: 228 x 154 x 21. Weight in Grams: 682. Good clean copy with some minor shelf wear
- Format
- Paperback
- Publication date
- 2009
- Publisher
- Routledge
- Condition
- Used, Very Good
- SKU
- KKD0001969
- ISBN
- 9781841698892
Paperback
Condition: Used, Very Good
€ 17.95
€ 17.95
Paperback. Your fast track to successful SEO and search marketing Learn in a week, what the experts learn about SEO and search marketing in a lifetime. Written by Nick Smith, a digital marketing expert, SEO and Search Marketing In A Week quickly teaches you what you really need to know to increase your online presence. Num Pages: 128 pages. BIC Classification: KJE; KJS. Category: (G) General (US: Trade); (P) Professional & Vocational; (U) Tertiary Education (US: College). Dimension: 198 x 129. .
- Publisher
- Hodder & Stoughton General Division United Kingdom
- Number of pages
- 128
- Format
- Paperback
- Publication date
- 2016
- Edition
- Revised, Updated
- Condition
- New
- SKU
- V9781473610323
- ISBN
- 9781473610323
Paperback
Condition: New
€ 15.99€ 11.74
€ 15.99
€ 11.74
Hardback. In the first part of this book, the authors introduce a generic algebraic framework that encompasses and unifies a large number of such formalisms. This formalism, called the Plausibility--Feasibility--Utility (PFU) framework, is based on algebraic structures, graphical models, and sequences of quantifications. Series: ISTE. Num Pages: 384 pages, Illustrations. BIC Classification: KJT. Category: (P) Professional & Vocational. Dimension: 243 x 163 x 24. Weight in Grams: 644.
- Format
- Hardback
- Publication date
- 2009
- Publisher
- ISTE Ltd and John Wiley & Sons Inc United Kingdom
- Edition
- 1st Edition
- Number of pages
- 384
- Condition
- New
- SKU
- V9781848211742
- ISBN
- 9781848211742
Hardback
Condition: New
€ 204.27
€ 204.27
Hardcover. "The average life expectancy at "birth" of a firm is roughly 15 years, and only one out of twenty lives longer than fifty years. Firms are born, they grow, then they struggle to keep up with changing markets. Slow adapters often become big losers, fall by the wayside, and die. Num Pages: 202 pages, Illustrations. BIC Classification: KJC; KJD. Category: (P) Professional & Vocational. Dimension: 235 x 164 x 20. Weight in Grams: 430.
- Format
- Hardback
- Publication date
- 2011
- Publisher
- John Wiley & Sons Inc
- Edition
- 1st Edition
- Number of pages
- 202
- Condition
- New
- SKU
- V9781118149928
- ISBN
- 9781118149928
Hardback
Condition: New
€ 36.99€ 28.92
€ 36.99
€ 28.92
Hardback. This book helps readers to better understand, emulate, enable, support, and manage serial innovators--individuals who create multiple breakthrough products that result in large revenue and profit streams, primarily for existing organizations. Num Pages: 240 pages, Illustrations. BIC Classification: KF; KJMV3. Category: (G) General (US: Trade). Dimension: 158 x 224 x 22. Weight in Grams: 496.
- Format
- Hardback
- Publication date
- 2012
- Publisher
- Stanford University Press United States
- Number of pages
- 216
- Condition
- New
- SKU
- V9780804775977
- ISBN
- 9780804775977
Hardback
Condition: New
€ 43.99€ 36.15
€ 43.99
€ 36.15
Paperback. In order for performance consultants to make a significant difference in organizations, they need to advance beyond their current focus on improving the individual performance. In this book, Rummler illustrates the next level of performance that he calls Serious Performance Consulting. Num Pages: 196 pages, illustrations. BIC Classification: KJMV2. Category: (P) Professional & Vocational. Dimension: 276 x 219 x 15. Weight in Grams: 514.
- Format
- Paperback
- Publication date
- 2007
- Publisher
- John Wiley & Sons Inc United States
- Edition
- 1st Edition
- Number of pages
- 196
- Condition
- New
- SKU
- V9780787996161
- ISBN
- 9780787996161
Paperback
Condition: New
€ 65.96
€ 65.96
Hardcover.
- Format
- Hardback
- Publication date
- 2003
- Publisher
- Thomas Nelson
- Edition
- 1st Edition
- Number of pages
- 128
- Condition
- New
- SKU
- V9780849996597
- ISBN
- 9780849996597
Hardback
Condition: New
€ 16.99€ 16.47
€ 16.99
€ 16.47
Hardcover. This highly influential book is filled with prophetic essays on what Greenleaf coined "autocratic leadership" with a holistic approach. Num Pages: 370 pages, index. BIC Classification: KJM. Category: (G) General (US: Trade); (P) Professional & Vocational. Dimension: 218 x 157 x 33. Weight in Grams: 614.
- Publisher
- Paulist Press
- Format
- Hardback
- Publication date
- 2002
- Edition
- 25 Anv
- Condition
- New
- SKU
- V9780809105540
- ISBN
- 9780809105540
Hardback
Condition: New
€ 32.99€ 30.47
€ 32.99
€ 30.47
Paperback. Num Pages: 172 pages, b/w illus. BIC Classification: KJ. Category: (G) General (US: Trade). Dimension: 229 x 153 x 14. Weight in Grams: 242.
- Publisher
- Manor House Publishing Inc Canada
- Number of pages
- 172
- Format
- Paperback
- Publication date
- 2007
- Edition
- First Edition
- Condition
- New
- SKU
- V9781897453001
- ISBN
- 9781897453001
Paperback
Condition: New
€ 24.99€ 17.46
€ 24.99
€ 17.46
Hardback. Do you aspire to be a more effective leader who guides your team or organization to higher levels of lasting success? Would you like to look forward to each day and know that you are having a positive impact on the world around you? This is possible for everyone, regardless of your title or position. Num Pages: 224 pages, black & white illustrations, figures. BIC Classification: KJM. Category: (P) Professional & Vocational. Dimension: 164 x 231 x 21. Weight in Grams: 406.
- Format
- Hardback
- Publication date
- 2014
- Publisher
- John Wiley & Sons Inc
- Edition
- 1st Edition
- Condition
- New
- SKU
- V9781118868461
- ISBN
- 9781118868461
Hardback
Condition: New
€ 27.99€ 22.99
€ 27.99
€ 22.99
Hardcover. A practical approach to better customer experience through service design Service Design for Business helps you transform your customer's experience and keep them engaged through the art of intentional service design. Num Pages: 208 pages. BIC Classification: KJSU. Category: (P) Professional & Vocational. Weight in Grams: 666.
- Publisher
- John Wiley & Sons Inc United States
- Number of pages
- 208
- Format
- Hardback
- Publication date
- 2016
- Edition
- 1st Edition
- Condition
- New
- SKU
- V9781118988923
- ISBN
- 9781118988923
Hardback
Condition: New
€ 32.99€ 23.39
€ 32.99
€ 23.39
Paperback. * This text examines why managing the marketing function has become a responsibility for top-level executives; and why the total marketing function is spread throughout the organization and executing marketing has become a responsibility for practically everyone. Num Pages: 536 pages. BIC Classification: KJS. Category: (P) Professional & Vocational. Dimension: 237 x 189 x 22. Weight in Grams: 860.
- Publisher
- John Wiley & Sons Inc
- Format
- Paperback
- Publication date
- 2015
- Edition
- 4th Edition
- Condition
- New
- SKU
- V9781118921449
- ISBN
- 9781118921449
Paperback
Condition: New
€ 72.38
€ 72.38
Paperback. After looking at the specific nature of services and the peculiarities of managing services, the three sides of service management are discussed extensively in this book. Concepts and frameworks are followed by case studies and examples. Num Pages: 544 pages, illustrations. BIC Classification: KJ; KNS. Category: (P) Professional & Vocational. Dimension: 246 x 190 x 28. Weight in Grams: 950.
- Publisher
- Presidio Pr
- Number of pages
- 544
- Format
- Paperback
- Publication date
- 2013
- Edition
- 3 Ill
- Condition
- New
- SKU
- V9780273732037
- ISBN
- 9780273732037
Paperback
Condition: New
€ 115.23
€ 115.23
Learn how to use service modelling to streamline and optimize processes! Information about customer needs, the technical composition of services, and service performance are fundamental to effective service management. Service modelling is a structured approach to utilizing this information to improve the way services are delivered. Num Pages: 296 pages, ill. BIC Classification: KJSU; TJ; UGK. Category: (P) Professional & Vocational. Dimension: 251 x 181 x 23. Weight in Grams: 724.
- Publication date
- 2006
- Publisher
- John Wiley and Sons Ltd United Kingdom
- Number of pages
- 296
- Condition
- New
- SKU
- V9780470018071
- ISBN
- 9780470018071
Paperback
Condition: New
€ 155.19
€ 155.19