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Business & Finance
Results 47809 - 47832 of 65183
Business & Finance
Hardcover. A practical approach to better customer experience through service design Service Design for Business helps you transform your customer's experience and keep them engaged through the art of intentional service design. Num Pages: 208 pages. BIC Classification: KJSU. Category: (P) Professional & Vocational. Weight in Grams: 666.
- Publisher
- John Wiley & Sons Inc United States
- Number of pages
- 208
- Format
- Hardback
- Publication date
- 2016
- Edition
- 1st Edition
- Condition
- New
- SKU
- V9781118988923
- ISBN
- 9781118988923
Hardback
Condition: New
€ 32.99€ 23.86
€ 32.99
€ 23.86
Hardcover. Six Sigma is a disciplined, data-driven approach and methodology for eliminating defects in any process, from manufacturing to transactional and from product to service. This interesting new text documents how service and process design and redesign are typically approached. Num Pages: 448 pages, Illustrations. BIC Classification: KJMV5. Category: (P) Professional & Vocational. Dimension: 239 x 167 x 30. Weight in Grams: 792.
- Format
- Hardback
- Publication date
- 2005
- Publisher
- John Wiley & Sons Inc United States
- Number of pages
- 448
- Condition
- New
- Edition
- 1st Edition
- SKU
- V9780471682912
- ISBN
- 9780471682912
Hardback
Condition: New
€ 168.73
€ 168.73
paperback. Series: Bestmasters. Num Pages: black & white illustrations, black & white tables, bibliography. BIC Classification: KNS. Category: (G) General (US: Trade). Dimension: 210 x 149 x 11. Weight in Grams: 242.
- Format
- Paperback
- Publication date
- 2014
- Publisher
- Springer Gabler United States
- Edition
- 2015th Edition
- Condition
- New
- SKU
- V9783658080624
- ISBN
- 9783658080624
Paperback
Condition: New
€ 72.46
€ 72.46
Book. Editor(s): Bullinger, Hans-Jvrg; Scheer, August-Wilhelm; Schneider, K. Num Pages: 844 pages, XII, 843 S. 226 Abb. BIC Classification: KJMP; KJMV3; TBC; UF. Category: (G) General (US: Trade). Dimension: 234 x 156 x 44. Weight in Grams: 1361.
- Publication date
- 2005
- Publisher
- Springer-Verlag Berlin and Heidelberg GmbH & Co. KG Germany
- Edition
- 2., vollst. uberarb. u. erw: Aufl.
- Number of pages
- 844
- Condition
- New
- SKU
- V9783540253242
- ISBN
- 9783540253242
Paperback
Condition: New
€ 200.59
€ 200.59
Hardback. Provides an examination of the developing business model, service enterprise integration. This title investigates the proven concepts, models, methods, and techniques in manufacturing operations and examines various aspects relevant to service productivity. Editor(s): Hsu, Cheng. Series: Integrated Series in Information Systems. Num Pages: 246 pages, 43 black & white illustrations, 32 black & white tables, biography. BIC Classification: KJ. Category: (P) Professional & Vocational. Dimension: 234 x 156 x 15. Weight in Grams: 551.
- Format
- Hardback
- Publication date
- 2006
- Publisher
- Springer-Verlag New York Inc. United States
- Number of pages
- 246
- Condition
- New
- SKU
- V9780387463612
- ISBN
- 9780387463612
Hardback
Condition: New
€ 132.81
€ 132.81
Paperback. Editor(s): Hsu, Cheng. Series: Integrated Series in Information Systems. Num Pages: 246 pages, 43 black & white illustrations, 32 black & white tables, biography. BIC Classification: KJE; KJMV5; KJQ; KJT; KJU. Category: (P) Professional & Vocational. Dimension: 181 x 233 x 16. Weight in Grams: 562.
- Format
- Paperback
- Publication date
- 2010
- Publisher
- Springer-Verlag New York Inc. United States
- Edition
- 1st ed. Softcover of orig. ed. 2007
- Number of pages
- 246
- Condition
- New
- SKU
- V9781441942814
- ISBN
- 9781441942814
Paperback
Condition: New
€ 137.68
€ 137.68
Paperback. Editor(s): Kinoshita, Yumiko. Num Pages: 168 pages, tables & charts. BIC Classification: KC. Category: (G) General (US: Trade). Dimension: 226 x 151 x 11. Weight in Grams: 274.
- Format
- Paperback
- Publication date
- 2011
- Publisher
- Nova Science Publishers Inc United States
- Number of pages
- 168
- Condition
- New
- SKU
- V9781612093123
- ISBN
- 9781612093123
Paperback
Condition: New
€ 63.01€ 45.36
€ 63.01
€ 45.36
Hardcover. .
- Publisher
- Gabler Verlag
- Format
- Hardback
- Publication date
- 2007
- Edition
- 2007th Edition
- Condition
- New
- SKU
- V9783834906885
- ISBN
- 9783834906885
Hardback
Condition: New
€ 118.89€ 74.83
€ 118.89
€ 74.83
Paperback / so. Series: Fokus Dienstleistungsmarketing. Num Pages: black & white illustrations, black & white tables, bibliography. BIC Classification: KJS. Category: (G) General (US: Trade). Dimension: 210 x 148 x 19. Weight in Grams: 440.
- Format
- Paperback
- Publication date
- 2012
- Publisher
- Gabler Verlag United States
- Condition
- New
- SKU
- V9783834933942
- ISBN
- 9783834933942
Paperback
Condition: New
€ 83.74
€ 83.74
Paperback / so. Mit einem Geleitwort von Prof. Dr. Freimut Bodendorf Num Pages: black & white illustrations, black & white tables, bibliography. BIC Classification: KJMV3. Category: (G) General (US: Trade). Dimension: 210 x 148 x 14. Weight in Grams: 308.
- Format
- Paperback
- Publication date
- 2011
- Publisher
- Springer Fachmedien Wiesbaden Germany
- Condition
- New
- SKU
- V9783834929631
- ISBN
- 9783834929631
Paperback
Condition: New
€ 77.49
€ 77.49
Paperback. Num Pages: 359 pages, 140 black & white illustrations, 59 black & white tables, biography. BIC Classification: KJMV6; KJQ; KJS. Category: (P) Professional & Vocational. Dimension: 210 x 148 x 21. Weight in Grams: 475.
- Format
- Paperback
- Publication date
- 2015
- Publisher
- Springer-Verlag Berlin and Heidelberg GmbH & Co. KG Germany
- Number of pages
- 359
- Condition
- New
- SKU
- V9783658116729
- ISBN
- 9783658116729
Paperback
Condition: New
€ 116.79
€ 116.79
Hardcover. Extracts from observations about international franchising from both the scholarly and trade literature. This work contains guidance for franchisors and franchisees in their efforts to achieve success in the global marketplace. Num Pages: 264 pages, 7 black & white illustrations, 36 black & white tables, biography. BIC Classification: KJVF; KNS. Category: (P) Professional & Vocational. Dimension: 234 x 156 x 17. Weight in Grams: 581.
- Publisher
- Springer
- Format
- Hardback
- Publication date
- 2005
- Edition
- 2006th Edition
- Condition
- New
- SKU
- V9780387281827
- ISBN
- 9780387281827
Hardback
Condition: New
€ 133.25
€ 133.25
paperback. Num Pages: 264 pages, 7 black & white illustrations, 36 black & white tables, biography. BIC Classification: GTB; KJU; KJVF; KN. Category: (P) Professional & Vocational. Dimension: 234 x 156 x 15. Weight in Grams: 444.
- Format
- Paperback
- Publication date
- 2010
- Publisher
- Springer United States
- Edition
- Softcover reprint of hardcover 1st ed. 2006
- Number of pages
- 264
- Condition
- New
- SKU
- V9781441939289
- ISBN
- 9781441939289
Paperback
Condition: New
€ 127.73
€ 127.73
Hardcover. This book presents an overview of the evolution of service industries. It examines location factors of service industries and the importance of some specific services, such as business services and knowledge and information services. Editor(s): Cuadrado-Roura, Juan R. Series: Advances in Spatial Science. Num Pages: 457 pages, 78 black & white tables, biography. BIC Classification: KNS; RGCM. Category: (P) Professional & Vocational. Dimension: 242 x 163 x 30. Weight in Grams: 806.
- Format
- Hardback
- Publication date
- 2013
- Publisher
- Springer-Verlag Berlin and Heidelberg GmbH & Co. KG Germany
- Edition
- 2013th Edition
- Number of pages
- 450
- Condition
- New
- SKU
- V9783642358005
- ISBN
- 9783642358005
Hardback
Condition: New
€ 130.38
€ 130.38
Paperback. This book presents an overview of the evolution of service industries. It examines location factors of service industries and the importance of some specific services, such as business services and knowledge and information services. Editor(s): Cuadrado-Roura, Juan R. Series: Advances in Spatial Science. Num Pages: 457 pages, 78 black & white tables, biography. BIC Classification: KCD; KCP; RGCM. Category: (P) Professional & Vocational. Dimension: 235 x 155 x 24. Weight in Grams: 700.
- Format
- Paperback
- Publication date
- 2015
- Publisher
- Springer-Verlag Berlin and Heidelberg GmbH & Co. KG Germany
- Number of pages
- 457
- Condition
- New
- SKU
- V9783642427121
- ISBN
- 9783642427121
Paperback
Condition: New
€ 129.01
€ 129.01
Paperback. The geography of services is no longer of local or national significance: it now embraces the international stage. Service industries have enabled, and themselves become participants in, world trade. Although this is not a new role, during the 1980s they have become a much more active ingredient in the process of social and economic change. Series: The Royal Geographical Society with the Institute of British Geographers Studies in Geography. Num Pages: 224 pages, 0. BIC Classification: KCJ; KCL; KNS. Category: (P) Professional & Vocational; (UP) Postgraduate, Research & Scholarly; (UU) Undergraduate. Dimension: 227 x 153 x 12. Weight in Grams: 336.
- Format
- Paperback
- Publication date
- 1993
- Publisher
- John Wiley and Sons Ltd United Kingdom
- Edition
- 1st Edition
- Number of pages
- 224
- Condition
- New
- SKU
- V9780631181323
- ISBN
- 9780631181323
Paperback
Condition: New
€ 52.78
€ 52.78
Hardcover. Num Pages: 236 pages, 27 black & white illustrations, 5 colour illustrations, biography. BIC Classification: KNS; PBT; UNF. Category: (P) Professional & Vocational. Dimension: 245 x 164 x 19. Weight in Grams: 520.
- Format
- Hardback
- Publication date
- 2015
- Publisher
- Springer
- Edition
- 1st ed. 2015
- Condition
- New
- SKU
- V9783319191102
- ISBN
- 9783319191102
Hardback
Condition: New
€ 67.45
€ 67.45
Hardback. Editor(s): Toivonen, Marja. Series: Translational Systems Sciences. Num Pages: 299 pages, 22 black & white illustrations, 16 colour illustrations, 22 colour tables, biography. BIC Classification: KJD; KJMV5. Category: (P) Professional & Vocational. Dimension: 353 x 165 x 23. Weight in Grams: 606.
- Format
- Hardback
- Publication date
- 2016
- Publisher
- Springer Verlag, Japan Japan
- Number of pages
- 299
- Condition
- New
- SKU
- V9784431549215
- ISBN
- 9784431549215
Hardback
Condition: New
€ 128.72
€ 128.72
Hardback. This book contains a simple but powerful definition of services based upon a separation between back-stage and front-stage activities. Services deal with front interactions, production and manufacturing with back-stage operations. Teboul uses this distinction to systematically explore the important issues of the field. Series: Insead Business Press. Num Pages: 183 pages, biography. BIC Classification: KJS. Category: (P) Professional & Vocational; (U) Tertiary Education (US: College); (UP) Postgraduate, Research & Scholarly; (UU) Undergraduate. Dimension: 240 x 167 x 16. Weight in Grams: 428.
- Publisher
- Palgrave Macmillan
- Number of pages
- 178
- Format
- Hardback
- Publication date
- 2006
- Condition
- New
- SKU
- V9780230006607
- ISBN
- 9780230006607
Hardback
Condition: New
€ 66.64
€ 66.64
hardcover. Provides a combination of business-driven application scenarios and advanced research in the area of service-level agreements for Clouds and service-oriented infrastructures. This book provides readers with essential information on how to deploy and manage Cloud infrastructures. Case studies are presented at the end of most chapters. Editor(s): Wieder, Philipp; Butler, Joe M.; Theilmann, Wolfgang; Yahyapour, Ramin. Num Pages: 358 pages, biography. BIC Classification: KJQ; UNH; UTC. Category: (P) Professional & Vocational. Dimension: 234 x 164 x 27. Weight in Grams: 692.
- Format
- Hardback
- Publication date
- 2011
- Publisher
- Springer/Sci-Tech/Trade United States
- Edition
- 2011th Edition
- Number of pages
- 358
- Condition
- New
- SKU
- V9781461416135
- ISBN
- 9781461416135
Hardback
Condition: New
€ 195.93
€ 195.93
Paperback. Editor(s): Wieder, Philipp; Butler, Joe M.; Theilmann, Wolfgang; Yahyapour, Ramin. Num Pages: 358 pages, biography. BIC Classification: KJQ; UTC. Category: (P) Professional & Vocational. Dimension: 235 x 155 x 20. Weight in Grams: 587.
- Format
- Paperback
- Publication date
- 2014
- Publisher
- Springer-Verlag New York Inc. United States
- Number of pages
- 358
- Condition
- New
- SKU
- V9781489987754
- ISBN
- 9781489987754
Paperback
Condition: New
€ 195.01
€ 195.01
Paperback. .
- Publisher
- BCS Learning & Development Limited
- Format
- Paperback
- Publication date
- 2017
- Condition
- New
- SKU
- V9781780172941
- ISBN
- 9781780172941
Paperback
Condition: New
€ 27.04
€ 27.04
Paperback. In the world of industry and management, the service industry is unique. This book provides a comprehensive framework in which to discuss the unique management issues of the service industry, and looks into the special characteristics of services and the conditions necessary for success in the management of service organizations. Num Pages: 254 pages, line drawings, tables, index. BIC Classification: KJU; KNS. Category: (P) Professional & Vocational; (UP) Postgraduate, Research & Scholarly. Dimension: 228 x 154 x 18. Weight in Grams: 408.
- Format
- Paperback
- Publication date
- 2001
- Publisher
- John Wiley and Sons Ltd United Kingdom
- Edition
- 3rd Edition
- Number of pages
- 254
- Condition
- New
- SKU
- V9780471494393
- ISBN
- 9780471494393
Paperback
Condition: New
€ 54.12
€ 54.12
Paperback. This book examines critical service-management concepts that have direct application in the retail industry. Case examples from around the world show how to gain customer loyalty, achieve market leadership, and ensure profitability in the retail sector. Editor(s): Kandampully, Jay (Ph.D.). Num Pages: 316 pages, biography. BIC Classification: KJM; KJMV5; KJS. Category: (G) General (US: Trade). Dimension: 235 x 155 x 18. Weight in Grams: 534.
- Format
- Paperback
- Publication date
- 2014
- Publisher
- Springer-Verlag New York Inc. United States
- Number of pages
- 316
- Condition
- New
- SKU
- V9781489995773
- ISBN
- 9781489995773
Paperback
Condition: New
€ 128.33
€ 128.33